The room smelled terrible. The window was extremely unsafe for my two year old daughter, she could easily have climbed out and fallen three flights to the street below. The mis matched bed linen was so old it was transparent. The bed was uncomfortable. The pillows were lumpy. The floor was filthy. There were two wet patches on the floor. The air con was so noisy I was unable to sleep. The common areas and bathrooms were filthy. The curtain did not fit the window and was stained.
The 'operations manager' Shingo Furuichi is unwilling to address these concerns.
This is the worst accommodation I have ever seen.
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- Also Known As:
- Surf `n` Snow Backpackers Hotel Auckland Central
- Surf 'N' Snow Backpackers Auckland, New Zealand