Worst hostel ever. We booked a night on hostel.com and we got there and he said there wasn't a room for us, but we already paid our deposit. The worst part was he didn't apoglise or try and find a solution, he just sat there. After 40 minutes we got a single bed for two adults to sleep in and he expected us to pay 70 dollars for it. Terrible customer service aswell as booking system. The rooms were dirty and the staff were laughing about the situation.
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- Also Known As:
- Surf `n` Snow Backpackers Hotel Auckland Central
- Surf 'N' Snow Backpackers Auckland, New Zealand