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“Got our money's worth” 4 of 5 bubbles
Review of Apollo Hotel Auckland

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Apollo Hotel Auckland
Ranked #37 of 68 Hotels in Auckland
Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Got our money's worth”
4 of 5 bubbles Reviewed 5 January 2013

Beside the fact we got a wotif deal, Quest on Nelson is still good value for the price. We stayed on the top floor (2 couples, 2 rooms), and had a view of the harbour bridge, Ponsonby and had a really good view of the sky tower. Although we went out on New Years eve we had little noise disturbance for the remainder of our stay. For those who are not familiar with Auckland, Quest on Nelson is in a fairly central location and less than a 15 minute walk to the waterfront, skycity, k road and queen street.

Overall we were impressed and got what we expected. The room was clean and everything was in good order, would definitely return.

Room Tip: Judging by the other reviews some people experienced some noise disturbance as Quest is on a main ro...
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  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PostmanPatton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 reviews from our community

Traveller rating
    11
    38
    25
    17
    8
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Wellington
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 January 2013

I stayed here 30th of December till 2nd of January 2013, 4 nights and find it superbly magnificent. I stayed in Room 1C, given the room I stayed is a bit noisy because it’s close to the main road (very understandable, nothing the management can do). I believe this is something every hotel deals with and it’s always out of their hands unless they reconstruct the whole building and place some acoustic insulation.

Anyway, for those people who want peace and quiet, I recommend you stay in the suburbs rather than in town. Town will always be noisy whether you like it or not. Sorry, it just makes me mad when people complain about rooms because they hear the road noise; they’re not really giving a just review.

The hotel’s accommodation rate is value for money and don’t mention the apartment is full of amenities, including cooking and laundry facilities. You cannot find an apartment this cheap and get all these stuff. Oh and before I forget, you have your own direct line (no need for your callers to go thru the front desk) and you own your own mailbox.

Another thing to remember is to clean all the utensils before you use them, It’s clean but I just don’t trust the last previous stayers if they’ve washed it or if the housekeepers cleaned it (better be sure than never)

Now the building is not that close to Queen Street, It’s still a 10-minute walk to the Sky tower and 15-20 minutes walk to the Queen Street where the party central is and it’s a 15 minutes walk to Countdown but there is a dairy near Hobson Street (a bit pricey though) but if you go lazy it’s the place to be.

The receptionist is far way too helpful (excellent customer service).

To cut things short, I feel like its home far away from home.

I highly recommend this place to everyone who wants a very affordable place to stay.

Room Tip: If you want a bigger room with bigger space get room 1C. The downside, you wont have a nice view nor...
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  • Stayed December 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Christian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 January 2013

On arrival around 10.30am our room had yet to be cleaned. However, I was able to view the room and opted to pay more to go higher to avoid traffic noise and to get a harbour view. On arrival later in the day around 6pm I found that we had substituted traffic noise from the lower level for other sounds from the roof tops of other buildings. The harbour view was minimal and there was no air conditioning. The agreed extra single bed was not in the apartment which is very large. The toilet was very difficult to flush and needed a very heavy hand to get it to flush. The drier did not give out any heat just cold air. The wooden slats for blinds kept minimal light out and the blinds in the bathroom were all bent. the queen bed was very hard and uncomfortable to sleep on. On booking i was told a single bed would be placed in the room for my adult son to sleep on. It was not in the room on arrival and when asked for, a rollerway, fold up camping bed was brought in. I said this was not a single bed but was told this was what I was getting. I said it may be suitable for a young child but not for a 6 foot talll adult. I said it was not what was agreed on when booking. It had a castor wheel missing and the frame was bent and not suitable to sleep on. I indicated we had little time as we were due to leave the apartment for an appointment and would be leaving early in the morning before reception opened at 9am. When i was having a shower the manager arrived who said to my son we could pay substantially more to upgrade to a room with two beds or could have a cash refund. We were staying one night and had no time to organise other accomodation. Staff were polite initilally but were unable to provide what had been agreed upon.
On returning home, two days later, I have tried to get some form of compensation for not providing the extra single bed but without any luck. In fact the owner and manager told me to ring back as the phone call was costing him money and also refused to give me his name when asked for on several ocassions. I would not recommend this as a place to stay.

Room Tip: Rooms are big and a couple could be happy to stay long term so long as you can put up with poor serv...
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  • Stayed December 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank margi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

San Francisco, California
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 25 December 2012

We were in New Zealand for two weeks, so I booked our entire stay at this hotel. Weekly rates were good, and even though we planned a four day trip around the north island, at least we could leave what we didn't need in the suite. The suite or room was about the size of a studio apartment but lacked the final touches to make it better. First, half of the shutters separating the sleeping area were missing, there was no WiFi and we had trouble with the hotel's LAN connection - which we paid for. The edges of the drapes were frayed and the bed was cheap. Cable TV service did not offer many choices.

Still, desplite the traffic noise, the location was convenient to downtown Auckland, and it was convenient to the motorways for the trips we needed to make away from the Auckland CBD.

Problems with the property seemed to stem from the owners. The staff was for the most part very helpful, but I got the impressions since the hotel's sale was pending, many maintenance items were being deferred.

In spite of it all, it became like a second home to us. But, if we go to Auckland again we will not stay there. The view of the harbor bridge didn't really offset the nuisance of the traffic noise six floors below.

Room Tip: Two rooms, or suites, on each of the 9 floors face directly on to Nelson St, which begins as a high...
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  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 November 2012

We just stayed here for one night. 3 Adults, apartment with full amenities including full oven and laundry facilities. It would have been ideal for a longer stay. The rooms could do with a few repairs but for $140 per night I thought it was great value. Short walk to sky city and Viaduct. Lovely man on reception was very helpful and helped us save a lot on our taxi back to the airport. It wasn't luxurious but it had everything we neded and more and the customer service was superb.

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zh0mie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamilton
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 19 November 2012

Booked in last minute for a 1 night stay. On returning in the evening saw a party going on above which did not bode well...... shouting from balcony to street below and the sound of occasional breaking glass, but that is bad luck on our part. The apartment is in desperate need of attention, paint peeling, holes in walls and dubious 'deposits' on bathroom wall. But most of all, our room must have been on a cut through from town/nearby nightclub at from 1.30am groups of VERY noisy, drunk youngsters came past, this continued till after 5.00am !! when it poured with rain, damping the spirits of those outside ! :) So not a place to stay for rest, and for the price they charged there are much better options available, we won't be returning. The only redeeming thing was the man on reception was very pleasant and happy to answer any queries :)

  • Stayed November 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waiheke Island, New Zealand
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 14 September 2012

Good points: Pretty comfortable, we had a good sleep and there was a cool flexible divider between the bedroom and lounge area. Service was good and the room was clean.

Otherwise? The room was definitely in need of repairs, with a bit coming off the bottom of the oven (?) and the door to the balcony wouldn't close properly... there was a dodgy looking old oil-heater and the view was of a construction site.

We couldn't say this was 4 star, but it served our purpose for a comfortable one night 'necessity" stay and a good sleep - but definitely not something to book for a romantic escape.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank RainWaiheke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apollo Hotel Auckland

Property: Apollo Hotel Auckland
Address: 90-92 Nelson Street, Auckland, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Centre with Internet Access Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service
Hotel Style:
#30 Luxury Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Apollo Hotel Auckland 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Quest On Nelson Serviced Apartments Hotel Auckland Central
Apollo Hotel Auckland New Zealand

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