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“very nice” 5 of 5 bubbles
Review of Waldorf Bankside Serviced Apartments

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Waldorf Bankside Serviced Apartments
Ranked #57 of 107 Speciality Lodging in Auckland
London, Canada
1 review
“very nice”
5 of 5 bubbles Reviewed 22 April 2014

very nice and comfortable studio furnished apartments accommodation in a central Auckland location.Enjoyed our 1 week stay,great value and hospitality.nice on site management,close to everywhere in the city

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank govers44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, 2 May 2014
Dear Guest

Thank you for your feedback. I am glad to hear that you enjoyed your week stay with us. It is always a great pleasure for us when our guests enjoy their stay.
Thank you for your comments about staff, it is good to see that they made your stay more enjoyable
We look forward to any return visit.


Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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355 reviews from our community

Traveller rating
    118
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    58
    30
    36
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Wellington, New Zealand
1 review
4 of 5 bubbles Reviewed 22 April 2014

Great option for the price and location. Our room on the fourteenth floor had a good city/water view, so I'd recommend getting a room on a higher floor if you can. Not much of a reception but staff organised a last minute after-hours entry for us.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Rebecca J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, 2 May 2014
Dear Rebecca

Thank you for your comment. It was great to hear that you enjoyed your stay with us and look forward to welcoming you back

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 April 2014

We found the online booking painless, although there was no information to assist late arrivals. It required a few emails to find out the process for collecting the unit key at 1am as their reception is not open 24/7.
I still did not get any response to emails concerning how to access the carpark for arriving late. As a result lost the $25 for the first night and made other arrangements to collect a car in the city rather than the airport.
Still very helpful when I got to talk person to person.

The room is narrow, but functional and still had reasonable space to get around considering we had a 4 year old.The bed was good.

Good location to get around the inner city area. We would consider staying there again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Arlene E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, 2 May 2014
Dear Guest

Thank you for your feedback. It is great to see that you enjoyed your stay. The office has limited hours as advised on the website, we do try and get in contact with after hours entry into the building. Unfortunately we do not get any contact details through some sites therefore we can not effectively get the instructions out and have to wait for our guests to contact us.
Parking is limited and we do try our best to accommodate those that need parking. I do apologise that there was a failure in communication.
We look forward to any further visits from you and your family.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

Very happy here so much so we have stayed twice! Great location. The apartment is affordable, clean, quiet and spacious and fully-equipped with everything you might need. The last time we were upgraded and had a sunny balcony with great views of the city on the 12th floor. Recommended.

Room Tip: Ask for an apartment on the 12th floor that has a sunny view of the city
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Iggy775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, 2 May 2014
Dear Guest

Thank you for your comment. As usual it is always a pleasure to see that guests enjoy their stay and return.
We look forward to welcoming you back.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blenheim, Marlborough, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 April 2014

We booked this hotel for a weekend getaway. The location was perfect, walking distance to Sky tower and Train station and the Waterfront. Clean tidy and comfortable. The only negative was that the ground floor entrance had a really bad smell about it. Thankfully we were on the 13th floor so didn't notice it at all up there. Also on the morning that we left I was having a shower at 6am and the water went cold but hot water did come back after a minute or so. Otherwise we have had a very enjoyable stay.

Room Tip: make sure you ask for anything above the 9th floor for a great view and preferably facing the Sky to...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Evelyn-Gavin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, 2 May 2014
Dear Guest

Thank you for your comment. We are happy to see that you enjoyed your stay on the whole. Concerning the hot water in the mornings, the boilers are located on the lower level off the building, therefore it takes a little longer for the hot water to reach the top levels at full capacity if you are the first to take a shower. Running the shower a few seconds beforehand is advisable.
I do apologise for the smell at the entrance as it was caused by a spillage that occurred and was not attended to effectively.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 9 April 2014

I stayed here for 2 weeks. According to the building manager, the room will be cleaned up once a week, but no one came to clean up my room.

The worst thing ... the washing machine was broken since day 1.
I asked the building manager to repair it ASAP, cos I am gonna need to wash my laundry. He said yes he will contact the technician. After 2 days, no update from him. I texted him and the reply was the technician was busy, wait for a couple of days.
I ended up staying in that apartment for 2 weeks without washing machine.
I was allowed to use the washing machine in the housekeeping room. But it was not convenient cos I needed to arrange an appointment, went down to wash.
When I was checking out, there was a guy came to the building manager complaining about his washing machine. Apparently his washing machine didn't work as well.

Overall, the only good thing was the location.

  • Stayed May 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank keylogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, 2 May 2014
Dear Guest

Thank you for your feedback, it is most appreciated. I would like to apologise for the inconvenience of the washer/dryer not working also not getting it working within a timeframe as there is more to it than it seems. We do not have a time limit for the use of the laundry room on level 2. We do ask that we are informed when guests would like to use the laundry room so that we can leave the door open when they are ready to use the facility. As we do have linen in the room it is more for security to know when.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 April 2014

Very affordable quality accommodation based on weekly rate in a great Auckland central location.We stay for 4 weeks in a modern apartment with good kitchen.laundry and nice veranda.Very secured Auckland accommodation

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank xxxxchris7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, 2 May 2014
Dear Guest

Thank you for your feedback. It is great to see that you enjoyed your stay with us. We hope to see you again in the near future.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Bankside Serviced Apartments

Property: Waldorf Bankside Serviced Apartments
Address: Waldorf 8 Bankside Street | PO Box 3791, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 107 Speciality Lodging in Auckland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Waldorf Bankside Serviced Apartments 3*
Number of rooms: 40
Official Description (provided by the hotel):
Waldorf Bankside are affordable serviced apartments located in central Auckland City. A short walk to High Street and Chancery shopping quarters, as well as Queen Street and recently upgraded Fort Street areas. With apartments on 18 levels, spectacular city and harbour views can be enjoyed from Deluxe rooms situated on top floors. All of Auckland CDB's main attractions are easily accessible from Waldorf Bankside's central city location. Fully self-contained, Waldorf Banksides in room kitchenettes allow residents to cook for themselves as cutlery and cooking equipment provided in room. Residents can purchase groceries from a major Supermarket 10 minutes walk away or enjoy some of the great fine or casual dining options available throughout Auckland City. ... more   less 
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Also Known As:
Bankside Waldorf Serviced Apartments Hotel Auckland Central
Bankside Waldorf Serviced Apartments Auckland
Waldorf Bankside Serviced Apartments Auckland, New Zealand

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