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“Here Comes The Train” 4 of 5 bubbles
Review of Quest Newmarket Serviced Apartments

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Quest Newmarket Serviced Apartments
Ranked #12 of 107 Speciality Lodging in Auckland
Certificate of Excellence
Newport, Australia
Level Contributor
167 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Here Comes The Train”
4 of 5 bubbles Reviewed 6 March 2014

Overall a very well presented hotel with friendly staff, in an excellent location close to shops and restaurants. However, it was rather ominous to see packets of ear plugs in the bathroom and it did not take long to hear why with a rail track not far away. The first train is at 5.30am so a free early morning wake up call which was ok for me as an early riser. Last train around 10pm apart from the odd freight train around 11pm. I cannot understand why the rooms on the trackside are not double glazed which would seem worth a try at least. I would presume the positive reviews were for guests staying in the rooms away from the rail tracks.

Room Tip: Would be prepared to use the facility again if I was guaranteed 100% of a room on the side away from...
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  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BHewe54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daviscres, Owner at Quest Newmarket Serviced Apartments, responded to this review, 8 March 2014
Bruce thanks for taking the time to review your stay with us. The windows are glazed with hush glass. To utilise the qualities of the glass, one needs to fasten the windows inline with the recommendations on the window themselves. We are looking forward to the electric trains on just a few months. Always feel free to ask for an apartment on the south side. Thanks for staying, please come again.
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147 reviews from our community

Traveller rating
    73
    55
    13
    3
    3
See reviews for
33
35
10
39
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Yeppoon, Australia
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 31 January 2014

We stayed two nights in a studio apartment with king sized bed and a roomy balcony with outdoor seating. The unit had a washing machine, dryer and the kitchenette was well equipped with two electric hot plates, microwave, kettle, toaster, refrigerator and ample crockery, cutlery and pots and pans. This is a great location with a short walk to shops, restaurants, cafes and cinemas. Undercover, secure parking cost $15 per day. The apartment was very clean except the grout on the tiles above the bathtub/shower had mildew/mould - perhaps better ventilation required. We found the room noisy in the early hours of the morning with other guests chatting loudly in the hall way outside our room. Free wifi is only available in the reception at a fixed terminal. Other wifi packages are available for a fee. Overall, these apartments get a VG rating because of their superior location.

Room Tip: Ask for a room away from the lift
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Deb_C630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daviscres, Owner at Quest Newmarket Serviced Apartments, responded to this review, 2 February 2014
Deb
Thanks for letting us and other people know you have a good stay with us. We'll check out the grouting in the shower straight away. As you mentioned we are very proud of our standard of housekeeping so we'll get on with replacing the grout.
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Palmerston North, New Zealand
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

We chose The Quest for location and we were not disappointed.
We parked our car in security controlled parking at Quest and didn't need to use it again till we checked out
We were only a few steps from the great Restaurants and shops of Newmarket.
Our accommodation was a Studio apartment and it was a very good size for 2 adults.
Very well equipped even a washing machine and clothes dryer nicely shelved in bathroom.
The furnishings were very tasteful and the service from staff was excellent.
We will definitely be staying in these Apartments again

  • Stayed January 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ClassicKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daviscres, Owner at Quest Newmarket Serviced Apartments, responded to this review, 11 January 2014
ClassicKiwi,
Thank you for letting us know how much you enjoyed your stay and the convenience of our location. We look forward to welcoming you back sometime soon.
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Kuala Lumpur
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 14 September 2013

My wife, my 3 years old daughter and me just stayed there for a night as starting point to our trip on New Zealand and it was a nice experience, the place is very well located, with good bus connections and close to main streets without the noise and traffice at the door.

The apartment itself was spacious enough for us although the bedroom was very small; the bed was not double, it was twin size. The bathroom was well equipped althought it didn't have toothpaste. Something special among this kind of services was that they provided washing powder, dish washing powder and a small dish washing machine. Most probably overkill, but if you stay for a long period, is a nice addition to the apartment. The sofa was reasonably comfortable.

They also provided salt and pepper with the typical tea and coffe, plus a mix for hot chocolate.

The TV on the living room was nice and with many channels, the one on the bedroom was smaller, wich is reasonable, but with just a few channels and bad image quality, which is not reasonable at all.

We stayed on a room on the first floor and those rooms/apartments have a nice terrace with table and chairs.

A downside is that there is an hourly train right in front. But I have to say that it was not a problem for any of us, we barely noticed it.

Room Tip: First floor is the best on good seasons, don't pay extra if it's rainy or cold weather.
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  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PatomaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daviscres, Owner at Quest Newmarket Serviced Apartments, responded to this review, 15 September 2013
Thank you PatomaS for posting such a comprehensive review. You are right the beds are super king not double hence the size. We're about to undergo a refurbishment and the bedroom TVs are on the list for improvement. Although Quest Newmarket is sometimes used as just a 'hotel replacement' we do equip our rooms for guests who want to use us as an apartment.
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New Zealand
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

We went to a rugby game at Eden Park and just stayed 1 night at Quest Newmarket. The location was perfect, just 5 minutes walk to the train station and found a nice restaurant for dinner and a few drinks before the game.

The hotel room was modern and very clean. It was a little noisy early in the morning, not sure if it was cleaners or just people leaving but not a big deal really.

I would stay here again.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank girlgreeno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daviscres, Owner at Quest Newmarket Serviced Apartments, responded to this review, 10 June 2013
Thank you Girlgreeno for your review. We did have a lot of people gtting on the road early Sunday. Can we book you again for the South African game in September? I suspect that we will fill earlier for that game!
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Wellington, New Zealand
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 5 June 2013

The Quest Newmarket appartments are very well appointed and located so close to public transport you couild throw a stone and hit the train station!
The appartment I used was relatively clean however the bathroom wasnt that great and the cook top didnt work which made cooking nearly impossible - when I reported this the receptionist lead me to believe they knew about this but hadnt done anything to remedy the issue.
Despite this I would use them again but would need to check everything worked prior to unpacking for the week.

  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DJ j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daviscres, Owner at Quest Newmarket Serviced Apartments, responded to this review, 13 June 2013
DJj, Thank you for your review. I'm sorry we seem to have not hit the mark for you on this visit. I think there is a bit of misunderstanding regarding the cook top. There is a fast and a slow cook plate built into the unit so there will be a difference between them when you are using them. We are about to enter our refurbishment and the benchtop along with the cooking unit will be repalced. This is what the Receptionsist was trying to communicate rather than that we knew about a problem that we hadn't addressed. I trust this clarifies the situation.
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Melbourne, Australia
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 22 May 2013

We had some of the best and most consistent service we've ever encountered in our travels. Certainly more than you'd expect from a serviced apartment. Everything was extremely comfortable and spacious. Cleaning every day was good. Layout of the apartment worked very well. Bathroom and bedroom were a little tired in appearance but everything worked well. Would recommend and stay again. Very reasonably priced.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hereinbody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daviscres, Owner at Quest Newmarket Serviced Apartments, responded to this review, 26 May 2013
Thank you for your glowing review. I will certainly pass your compliment to staff. We are about to begin refurbishment so the tiredness will disappear but the service won't!
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Additional Information about Quest Newmarket Serviced Apartments

Property: Quest Newmarket Serviced Apartments
Address: 31-39 Davis Crescent | Newmarket, Auckland 1023, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 107 Speciality Lodging in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Quest Newmarket Serviced Apartments 4.5*
Number of rooms: 48
Official Description (provided by the hotel):
Our location and serviced apartments offer guests to Auckland City a refreshing alternative to traditional hotel or motel accommodation.Our apartment accommodation is rated 4 star plus by Qualmark and offers a selection of serviced apartment sizes; studios, 1 bedroom, 2 bedroom and 3 bedroom apartments. All of which are tastefully decorated and spacious, making them ideal for a range of uses by guests. From business accommodation, whether travelling alone or with a co-worker; leisure accommodation for couples, families or groups of friends; through to long term accommodation for relocations or home insurance jobs; we have an apartment that will provide you the comfort, privacy and security of a home away from home.Each apartment offers great amenities including its own well equipped kitchen and laundry. The one, two and three bedroom apartments offer separate sleeping and living areas for ultimate comfort and privacy. Perfect for travelling with a family, friends, or with co-workers.Our handy location is in a quiet street located just off Broadway in the heart of Newmarket, Auckland. Newmarket has been voted Auckland's Best Shopping Area for the past 5 years and is the heart of NZ fashion. Featuring over 500 shops covering a large range of goods and styles, along with cafes, restaurants serving meals of many nationalities, bars, cinemas, health and recreational facilities, and the Newmarket business area on its doorstep, Quest Newmarket is an ideal choice for your next business or leisure stay.Newmarket is only minutes away from Auckland's Central Business District, Viaduct Basin or the many pleasures of Auckland Harbour. It is also the centre of the major hospitals and medical specialist precinct including Auckland City, Mercy, Brightside Hospitals and Starship Children's Hospital. Vector Arena, Eden Park, The Edge, The Civic, ASB Showgrounds and Ellerslie Race Course are all within a 10 minute radius of Quest Newmarket.Whether you are looking for accommodation near Vector Arena, Auckland Business Accommodation, Holiday Accommodation, Relocation Accommodation or Temporary Accommodation you will find everything you need at Quest Newmarket with the ideal location, a great selection of modern and spacious apartments and great service. ... more   less 
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Also Known As:
Quest Newmarket Serviced Apartments Hotel Auckland Central
Quest Newmarket Apartments Auckland
Quest Newmarket Serviced Apartments Auckland, New Zealand

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