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“Room was small but functional”
Review of VR Auckland City

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VR Auckland City
Ranked #33 of 67 Hotels in Auckland
Melbourne, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Room was small but functional”
Reviewed 26 June 2014

Our 2 bedroom room was very small but had all the facilities were were after. A small kitchenette was very basic but we didn't need to use it anyway. There was not enough couch space for the 4 of us.

I had requested 2 single beds in the second bedroom which I was very pleased to get but there wasn't quite enough room to walk either side of the beds.

The breakfast provided was not our favourite but it was a start to the day. It consisted of a piece of cake, yogurt tub, a banana and a muesli bar.

Be prepared for an uphill walk from downtown.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank megsmel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 28 June 2014
Dear Valued Guest,
Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address.
I look forward to welcoming you back in the near future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
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Shenyang, China
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 June 2014

I spent four days here. The location is great for downtown Auckland. The rates and cleanliness are ok. But the internet is dreadful. You are given a limited use username and password that you must constantly re-enter (it prevents saving). The speeds only support text email and simple browsing. The internet in the entire hotel failed not less than THREE times during my four day stay and was out for several hours. To top it off, there is a fiber optic internet connection running right under this building. Why they decided instead to contract out to some awful vendor I'll never know. I was unable to keep in touch with my overseas offices from this hotel and therefore cannot recommend it to any business travelers. Consider yourself warned.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drew_Heath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 28 June 2014
Dear Valued guest
Thank you for your review and please accept my apologies for the inconvenience you suffered as a result of the issues you experienced with our internet service. I understand how frustrating this would have been for you. We have recently updated all of our hardware, having the latest technology installed throughout the building. Technology is an area of our service that we continually focus on enhancing therefore we take your feedback very seriously. I am following up with our team to ensure that we are providing our guests with immediate support should technological issues arise. I am very sorry that your stay was marred in this way and I can assure you that the service issues you experienced will be investigated. Thank you for taking the time to provide your valuable feedback and I do hope we are able to welcome you back in the future.
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Travellers are raving about these Auckland hotels

Panipat, India
Level Contributor
6 reviews
5 hotel reviews
Reviewed 24 June 2014

Its a nice service apartment. Very clean and tidy with full amenities and a kitchen to cook whatever you want.
Not at all that expensive for a two bedroom apartment with a small living room…
Very close to the Downtown or City centre and fascinating Sky tower..you can walk down to all these place in 8-10 minutes.
Overall value for money...

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArpitKhanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 28 June 2014
Dear ArpitKhanna
Thank you for your positive feedback on our hotel. Thank you especially for your kind comments on our hotel amenities, central location and good value. Please stay in touch with us and we look forward to welcoming you again in the near future!
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Newcastle, Australia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 June 2014

We stayed a week & you can not complain about the location. 2 blocks from Skytower & InterCity Bus Terminal. A 20 minute walk down to the habour (but the walk back up the hill takes a bit longer).
We arrived after being on a 4 day cruise & knowing that our rooms wouldn't be available, we locked them up in the baggage handling area.
We had a 2 bedroom with kitchen & bathroom/laundry. The WiFi suited us especially for a family of 4 needing that "Internet" connection :)
Reception was very nice & helpful. They recommended a great restaurant for our nephews Birthday (Tonys Steak & Seafood) & wee helpful with all our other questions.
The only fault is the mini Kitchen needs to have more milk, tea towels & dish washing liquid. The light breakfast was good, but not satisfying. Would probably recommend cereals instead of the "cake"
All in all, we were happy

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 28 June 2014
Dear Valued guest
Thank you for choosing to stay with us and for taking the time to provide us with your feedback.
I am so pleased you enjoyed your short stopover with us as we enjoyed looking after you.
I look forward to welcoming you back in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, Australia
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 June 2014

Stayed here for 1 night manly to visit the sky tower. The location is close to sky city and other places of interest. Our room were clean and tidy but small I expected this as we booked a basic room through Qantas and were given a room on first floor. Please be aware you need to book your parking in the hotel if you are driving we got caught out and had to park the car in a public car park 300m away. The staff were helpful and friendly and gave us a map of how to loop back around to the public car park (this must happen to a lo of guests as this was a photocopied paper print out)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swanny4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 22 June 2014
Dear Valued guest
Thank you for taking the time to share your experience. We are very glad to hear that you were able to take advantage of our central location and explored the City.
Due to limited parking space we have in the building, we always advise our guest to pre-book a parking to avoid the disappointment, I am glad to hear our staff could help you to find an alternative option. Please book a parking in advance if you choose to stay with us again and we look forward to welcoming you again in the near future!
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Kailua-Kona, Hawaii
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 June 2014

My family and I enjoyed staying here. We arrived very late at night with three young children and we got settled in very quickly. They was enough room for our family of five. We enjoyed the breakfast every morning. We like the location as it was close walking to shopping, museums and restaurants.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarsinOhana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 22 June 2014
Dear Valued Guest,
We are so glad to see that you embraced what we offer here at our property. Great rooms, Great service, Great location. Thank you for repeating to stay with us again, and I hope to welcome you back in the near future.
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Palmerston North, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 May 2014

Very warm welcome, nice spacious apartment-like room, free light breakfast and wifi. Great pillows and the heated towel rail was on when we arrived. Would stay here again. 25 minutes walk to Vector Arena.

Room Tip: Our room had a kitchen and semi separate bedroom.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank screenname503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 27 May 2014
Dear Valued Guest,
It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about VR Auckland City

Property: VR Auckland City
Address: 188 Hobson Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free Breakfast Kitchenette Wheelchair access
Hotel Style:
#27 Luxury Hotel in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — VR Auckland City 4.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Auckland City Oaks Hotel Auckland Central
Oaks On Hobson
VR Auckland City New Zealand

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