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“Perfect little apartment”
Review of VR Auckland City

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VR Auckland City
Ranked #32 of 67 Hotels in Auckland
Chile
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect little apartment”
Reviewed 30 July 2014

My husband and I only stayed here one night, and wished we could have stayed longer!

First off, the people at the reception were VERY nice and helpful. We arrived at the hotel earlier, and although our room wasn´t ready yet, they said they would try to have it ready before 2:00pm so we could begin using it. In the mean time, we could leave our luggage in a locked luggage storage room.

The location is nice. Hobson street is nice, and Queens Street and the harbour are not far away. We walked from the bus stop, and it took us maybe 7 minutes.

The room itself was clean, spacious for two people, with a beautiful view and a very comfortable (and large) bed. It included a kitchette, complete with an oven, a dishwasher, and cooking supplies. The washing/drying machine in the room was very useful! And the breakfast being delivered to the room the night before was perfect for us. (Yogurt, bananas, cereal bars, and a fresh piece of cake each)

We would most definitely stay here again!

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MallinaCashew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 11 August 2014
Dear MallinaCashew
It is great to hear that you had a first class stay with us!
Thank you for your positive feedback on our hotel. Thank you especially for your kind comments on our staff, location and room facilities. Take care and I hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2014

We stayed here for a week, and have to say it felt like a home away from home. Room was clean, and comfortable. We had everything we needed in the room, the daily service and breakfast an added bonus. Had a great view of the city. We were on the 9th Floor. Perfect location for exploring Auckland city, we could walk to everything. Agreed Parking is tight, but we had pre-booked thanks to reading up on previous reviews. Staff were fantastic, and helpful. Our room was quite, beds were so comfortable. I hadn't informed the staff prior to our trip that I was gluten intolerant but that didn't matter because the breakfast still consisted of things I could eat (the yoghurt and fruit). The fizzy apple juice was delicious, maybe skip on the canned coffee and stick with the sparkling Apple juice. We will be staying here again next trip, great access to the freeways too.

Room Tip: Book an executive if you can for a larger room.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Ninnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
1 review
Reviewed 29 July 2014

Had a lovely time staying in this well serviced place and had an lovely family time.The staff were pleasant and well mannered and we were very happy with the overall services.Would definitely recommend for stay here as all city attractions and facilities are very close and so also are all restaurants and entertainments.The rooms are very neat and all facilities available at hand.

We would definitely visit again.

  • Stayed May 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Prassh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 July 2014

Home away from home. The service was impeccable, the room was outstanding.

I found the room's to be extremely clean, spacious and welcoming and the staff does a superb job at keeping the rooms clean and tidy. The overall experience was complete perfection. All the staff were so polite, friendly and helpful.

It was a very pleasant experience, Highly recommended and we will definitely come back to this hotel the next time.

Room Tip: Higher floors
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank jasie11801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

We stayed there for 3 nights and enjoyed the stay very much.

The room was quiet, very comfortable and with a nice view.
We booked a studio suite, which had it's own, small, kitchen with fridge and a washing machine/dryer.

We used the stay to plan the trip in New Zealand and went daily to the city center.
This is quite a walk, but that's usual if you visit a city for vacation that's usual to walk, isn't it?

  • Stayed November 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Markus P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2014

Great value for central auckland, staff were very friendly and helpful and rooms were clean and tidy. The maintenance however is well overdue, in our bathroom alone, the plug broke and was stuck down so couldn't use the basin for 2 days, the toilet seat almost slid off when you sat on it, the door handle is about to fall off and the shower door was missing a piece of the handle! Despite advertising every room having washing machine and drier, ours only had a washing machine. The continental breakfast was....interesting, fruit, yoghurt, muesli bar great, but dried up slice of cake in a box and fizzy coffee.... Not something I feed my children for breakfast....ever! But for all that, it was a great place to stay. Extremely quiet, the quietest hotel I have ever stayed in. No street noise at all, didn't even notice the storm over Auckland at the time, comfortable beds, quite small apartments but fine if you aren't there much. Next time I would book a room with a balcony though as they seem a little bigger. Believe it or not I would stay here again.

Room Tip: Book a balcony room! And take your own breakfast.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Hambill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2014

As mentioned by others the breakfast was a joke!! I agree who eats cake and drinks cans of iced tea for breakfast!?! I have 3 chefs in my family and when i asked them what a continental Breakfast was they said that it sure as hell wasn't what the hotel gave us!! The fact that there was myself hubby and our 6 year old..they only gave us 2 lots of their so called "Continental Breakfast" so they didn't even cater for all of us!! The washing machine took us 4 hours to wash our clothes and it turned our clothes grey/blue and i only put whites in the machine!! Not impressed by that!! The night we were there was the night NZ had those horrid strong winds and being on the 8th floor we could feel the whole unit rock constantly all night...We found the room service staff useless because they couldn't understand nor speak english so forget even attempting to communicate with them..and the staff were less than helpful not even an apology for stuffing up our"Continental breakfast" ..Don't waste your time with this hotel guy's if you do you're only setting yourself up for disappointment and a waste of money..i would however highly recommend the Auckland Harbour Oaks they are FANTASTIC!! Beautiful Hotel and staff were very friendly and caring and the view,,WOW!! Breathtaking

Room Tip: Stay somewhere else
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, Front Office Manager at VR Auckland City, responded to this review, 17 July 2014
Dear Lisa
Thank you for your comments about the complimentary light in room breakfast pack (fresh fruit, freshly baked muffin, fruit juice, spreads, premium tea coffee including Moccana and Dilmah, fresh yogurt and a New Zealand made muesli bar). We are one of the few properties in New Zealand that offer complimentary breakfast to all guests. It is disappointing to hear that our service did not work, as it should have. This is something we will address and fix – perhaps there are other options we could look at such as a choice of cereals and milk – none the less, thank you for your feedback – it is something that will help in rectifying the problem for future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about VR Auckland City

Property: VR Auckland City
Address: 188 Hobson Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free Breakfast Kitchenette Wheelchair access
Hotel Style:
#26 Luxury Hotel in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — VR Auckland City 4.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Auckland City Oaks Hotel Auckland Central
Oaks On Hobson
VR Auckland City New Zealand

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