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The Quadrant Hotel and Suites Auckland
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Reviews (1,295)
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Reviewed 2 March 2008

After my previous review where I explained about some of the problems we encountered while staying at The Quadrant, I finally tracked down somebody in management who offered us a good explanation, an apology, and some compensation.

I felt that they had taken on board my issues and as a result I will definitely go back and stay there again as well as recommend this Hotel to my friends.

Stayed: February 2008
Thank googmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2008

Arrived late,about midnight, beds not made from previous guest,the porter returned 20 minutes later to make beds and didnt have a real clue how to do it so we helped him make the beds no air conditioning in a new style hotel,cigerette butts on verandah of our room ,noise from adajacent hotel rubbish bin, received an early morning wake up call by mistake after arriving after midnight,travelled all over the world this is the first hotel payment was required to daily service the room ,we paid but only got a service on final day,the carpet covering the level where we alighted from lift was not clean ,however I would send my worst enemy to this hotel.

  • Stayed: February 2008, travelled as a couple
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1  Thank kangaroo02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2008

The rooms are very small, they ran out of hot water! We were not offered any compensation for this ( free valet parking or drink would've been nice) Staff were indifferent to this. Ok hotel if you're on a budget & don't mind going without a shower in the morning!

  • Stayed: February 2008, travelled as a couple
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1  Thank hokimai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2008

The Quadrant was a great hotel! The hotel is new and very, very stylish, modern and cool. Our room was extraordinarily clean and well equipped with a full kitchen. The hotel is about a five-ten minute walk to the center of town and the harbor.

  • Stayed: February 2008, travelled as a couple
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Thank amyb1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2008

Our entire stay was filled with mistakes, poor managment and rudenuss from this hotel. We had a group of us and when booking were told the rooms would be on the same floor but then when arriving found out they were not. Your given cards for the lift which only takes you to the floor of your room like many places but they had our rooms more than 10 floors away which was not nice if you wanted to see the others. Add to this that when we arrived for our 3pm check in we were told our rooms werent ready yet. We were put up in a room for the meantime which only had two towels for 8 of us and were told we would be called when our rooms were ready. When we hadn't been called by 4.30pm we rang reception to be told that yes our rooms actually were ready and had been for sometime. Add to this the disgusting state of the room, the power outage (which resulted in no water) this was a very bad experience. To top it off the price I was quoted over the phone they then told me was not including GST so they made us pay another $30 per room. Will definately never be staying here again

  • Stayed: February 2008, travelled with friends
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2  Thank azza11Nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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