A little wary following reading previous reviews, however it was a grab one voucher and we had theatre tickets so we thought it worth the gamble.....oh dear sorry we did.
On arrival first impressions of the contemporary reception are impressive..............it ends there.
The first room we were allocated within two minutes we were back at reception requesting a move, it was next door to the lift and the bathroom had an aroma a kin to a sewer, at first we thought perhaps it's because we have a grab one voucher????
I asked for high floor room away from the lift.....we were elevated by two floors and away from the elevator.
The room was small but hey it was only for one night.....the bathroom is tiny, we had one toilet roll, one flannel, it was dark, when using the shower the over flow in the bathroom overflowed with foam, there are two towels and no hand towel. The shower temperature changes quickly between hot and cold, both unpleasant and dangerous potentially. We were unable to fill the sink as the plug did not fit.
The room had two light bulbs which weren't working and both bedside lamps had stained shades and both had bulbs which did not fit. Wires were open from the trunking behind the bed. The mattress had a topper but you tended to roll into the centre.
The room being so small was warm. As the air con filter was hanging out of the top of the air con unit, we chose to open the balcony door during the night, rather than risk putting it on.
The phone was so low next to the bed it was below the bedside cabinet and behind it, basically unreachable.
Even with a grab one voucher this wasn't worth it, sorry Quadrant you could do much better, yes the rooms are tired but you have paid so much attention to the front of house you have neglected the guest rooms and their overall experience, shame as the position is good and small doesn't mean you can't be good.
- Official Description (provided by the hotel):
- Located in downtown Auckland, just a well shod hop, skip and jump away from the city's fashion district, restaurants and bars - featuring 200 apartment style rooms (studios, 1 and 2 bedroom apartments) each with a fully equipped kitchen, balcony and FREE Wifi with a generous daily limit of 1GB. It's easy to see why The Quadrant Hotel becomes the home away from home for many travellers throughout the year. ... more less
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- Also Known As:
- The Quadrant Hotel And Suites Auckland New Zealand