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“Close to the city”

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The Quadrant Hotel and Suites Auckland
Ranked #27 of 65 Hotels in Auckland Central
Reviewed 1 September 2014

Nice and comfortable, although had problems with cards for rooms not working but staff were great in fixing this problem,easy walking distance to queen street,staff were always helpful, although no twin beds were made up we had booked two as we arrived and the staff made up two rooms very quickly for us, thanks was a very enjoyable stay. It was easy walking to the harbour, and the skate park at victoria park, bathrooms were very small but usable. The washing/drier machine was a very nice asset

Stayed: August 2014, travelled with family
Thank Aussierenie40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded 12 September 2014

Dear Aussierenie40,

Thank you for your valuable and encouraging feedback. We are glad that you had a comfortable and an enjoyable stay with us. Our staff is always honoured to help our valuable guests and meet their expectations.

We are looking forward to welcoming you again and providing another enjoyable stay with us.

Kind Regards,

General Manager

The Quadrant Hotel & Suites

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436 - 442 of 1,241 reviews

Reviewed 21 August 2014

Quadrant is a great Hotel right in the middle of city. Concierge staff is very professional and friendly. Very nice ambiance to the hotel, cafe, bar, restaurant.
Room was very neat and tidy with great views of Auckland city and the dock.

Room Tip: try choosing higher rooms, that gives you access to the views of the city which is great during day...
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Robstar007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded 24 August 2014

Dear Robstar007,

Sincere thank you for valuable feedback. Your feedback is very encouraging. We are delighted to know that you enjoyed your stay with us.

We wish to welcome you again and offer another enjoyable experience with us.

Kind Regards,

General Manager,

The Quadrant Hotel & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

This is an inexpensive 4-star hotel located next to Pullman. You may find discount sites selling these rooms for as low as USD100. At this point you can't go wrong:
- small, but clean room
- comfortable bed
- free Wi-Fi (good enough for emails and general web browsing)
- quiet (!!!) reverse-cycle aircon/heater
- security safe (14" laptop may fit in)
- helpful staff
- reasonable in-house food prices (no culinary masterpieces there, but it's OK)

However, if the price goes over USD150, one can find much better value elsewhere as the room (and bathroom in particular) will look too small for the price. In fact, there is only small en-suite and no bath as such.

Room Tip: Pick higher floors for views and rooms away from elevators.
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  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Aisle_Walker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded 24 August 2014

Dear Aisle_Walker,

We appreciate your valuable feedback. We are glad that you liked your stay with us.

We wish to welcome you again and enhance your experience with us.

Kind Regards,

General Manager,

The Quadrant Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

It was nice and clean and quiet room on nice 17th floor. The receptionist didn't know when I asked her that is there heat pump available in the room. I found the heat pump there. Shower was nice. Downside parking $28 overnight!!

Room Tip: High Floors better view could see port from my room
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jaspal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded 24 August 2014

Dear Jaspal S,

Thank you for taking time to post your valuable and encouraging feedback. We are delighted that you had an enjoyable stay with us and we equally enjoyed having you as our valuable guest.

We wish to welcoming you again and offering you yet another enjoyable stay.

Kind Regards,

General Manager,

The Quadrant Hotel & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014 via mobile

Stayed here at the end of our trip with my partner. He initially booked it and after staying in budget accommodation on our travels we we're look forward to this hotel.
We were given a room on the ground floor. It had no heating system just a small gas radiator that you plug into the wall. Safe to at it didn't heat the room barely! When we asked for help how to operate the washer/dryer the Maintenance guy had no clue himself and left us with a 4 hour wash with the nosiest machine invented. Even then it didn't dry our clothes. We weren't equipped with basics in the kitchenette either. On our 3rd day we were told we had to move rooms to a higher floor due to maintenance work on the plumbing.
The new room was better with a proper heating system yet I developed several bits over my body & realised on our last day it was bed bugs. Not what I wanted to take with me on our next destination. Safe to say I won't return here.

Stayed: July 2014
Thank Zimmy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded 11 August 2014

Dear Zimmy22,

We appreciate your valuable feedback. We have noted your concerns carefully and would like to inform you that appropriate actions have been taken to avoid any re-occurrence.

About bed bugs policy, our hotel is committed to creating a safe, comfortable and enjoyable experience for its guests. We would like to confirm that our rooms are regularly checked and treated by a licensed Pest Management Professional company under the Bed Bug Policy and Action Plan. The last inspection was done just a few weeks ago and no traces found. We are committed to maintaining high standards and provide superior levels of sanitization of guest facilities. We would like to confirm that the preventive policy and procedures are in place at our hotel to detect pests early and prevent its spread, as well as identifying and eradicating any cases of bugs identified in our hotel.

Kind Regards,

General Manager,

The Quadrant Hotel & Suites

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Reviewed 6 August 2014 via mobile

Book in@The Quadrant Hotel and Suites was given Room No. 0822. Room is very small and while I was having my shower, the pole from the shower came apart.Pop into the gym which is pretty small and well worn. One machine each about 6 machines altogether

Stayed: August 2014, travelled as a couple
Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded 11 August 2014

Dear Teresa M,

We really appreciate your valuable feedback. We are sorry that you did not enjoy your stay with us.
However, at The Quadrant we offer a variety of rooms to choose from such as, Queen Deluxe, One Bedroom Classic, Two Bedroom Executive/Premiere and the Penthouse.

We have noted your concerns carefully. We would kindly like to inform you that we have replaced our gym equipment with brand new machines.

We wish to welcome you and offer you a delightful experience during your next visit.

Warm Regards,

General Manager,

The Quadrant Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

Spent 1 night here. Room was okay, quite small... but reasonably comfortable and well equipped. But the biggest disappointment was the bed - 2 singles pushed together to form a double bed. I can't see how a hotel can advertise a double bed room, that has 2 single mattresses pushed together? I left here feeling just mediocre about my experience.

  • Stayed: August 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Thank islandaddict_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded 11 August 2014

Dear Ryan_nineteen76,

Thank you for your valuable feedback. We have noted your concerns carefully and would like to assure that we will take action to avoid any re-occurrence.

At The Quadrant Hotel, we offer different types of rooms with different bed configurations. The rooms are from Queen Deluxe, One Bedroom Classice, Two Bedroom Executive to the Penthouse.

We look forward to welcome you again and enhance your experience with us.

Kind Regards,

General Manager,

The Quadrant Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Quadrant Hotel and Suites Auckland

Address: 10 Waterloo Quadrant, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#26 Luxury Hotel in Auckland Central
Price Range: £90 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Quadrant Hotel and Suites Auckland 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located in downtown Auckland, just a well shod hop, skip and jump away from the city's fashion district, restaurants and bars - featuring 200 apartment style rooms (studios, 1 and 2 bedroom apartments) each with a fully equipped kitchen, balcony and FREE Wifi with a generous daily limit of 1GB. It's easy to see why The Quadrant Hotel becomes the home away from home for many travellers throughout the year. ... more   less 
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Also Known As:
The Quadrant Hotel And Suites Auckland New Zealand

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