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SKYCITY Hotel
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Reviews (2,092)
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All reviewssky city hotelfortuna restaurantbusy hotelfederal streetupgraded to a suitevalet parkingcentral locationnew zealandroom was largegreat roomthe heart of the citychecking outmini barstayed one nightbuffet breakfastqueen streetdicky
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1,761 - 1,766 of 2,092 reviews
Reviewed 5 September 2011

A great hotel in a great location. Modern, clean and comfortable.
Enjoyed an evening drink and took in the amazing view at the Sky Tower bar, then were back at our room within minutes.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank shermanpink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelteamAuckland, Manager at SKYCITY Hotel, responded to this reviewResponded 7 September 2011

Dear 'shermanpink'

Thank you for your recent TripAdvisor review.

I was pleased to read about your positive experience at SKYCITY Hotel.

We look forward to welcome you back and I trust you will have another great stay.

Kind Regards,

Admir Mullaaliu

Hotel Operations Manager
SKYCITY Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2011

We travelled to Auckland by train for the first time ever to attend a wedding. We managed to walk up the hill from Britomart station to the hotel and arrived at a very friendly and efficient reception. We had been warned at the time of booking about the renovation work and were told again when we checked in. Our room was a very nice suite with views out towards the water. Tired from a long but pleasant day on the train we ordered room service and based on long experience of hotel room service our expectations were not high. The food arrived when we were told it would, it was prepared to a good standard and it was hot (a rarity in most hotels). It wasn't just a one off because we also ordered room service breakfast with the same result. Checking out after our two night stay was just as efficient as checking in. One of our best hotel experiences.

  • Stayed: February 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Johnlock2591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelteamAuckland, Manager at SKYCITY Hotel, responded to this reviewResponded 15 September 2011

Dear Guest,

We appreciate your excellent review of SKYCITY Hotel.

We hope to welcome you back to Auckland again soon.

Thank you for choosing to stay with us.

Kind Regards,

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2011

Only stayed one night with their "City Experience" Package but it was a really lovely night. We enjoyed the valet parking, the upgrade to a suite, champagne & chocolates ( although I felt it could have been a larger box than four chocolates), dinner in the Orbit restaurant was beautiful as was breakfast in the Observatory restaurant. It was nice to spend time at the observation deck both in the evening and in then morning watching the fog roll over the city from above. The late checkout of 1pm then allowed us to wander down to the new Wynyard Quarter after a leisurely breakfast. Overall it was just a fabulous anniversary treat :)
I would highly recommend staying as the suite was spacious, the bed was super king sized and comfortable, the bathroom was very large with a seperate shower room. For those staying longer and wishing to watch TV - there were 2 large flat screens - one in the sitting room and one in the bedroom.
We hope to return soon.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kitkatR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelteamAuckland, Manager at SKYCITY Hotel, responded to this reviewResponded 7 September 2011

Dear 'Johnlock2591'

What a delight to read about your travel experience from Wellington to Auckland and your great stay at SKYCITY Hotel. I am glad we met your expectations and I trust you had a great time in Auckland.

Thank you kindly for your positive feedback. We look forward to welcome you back to SKYCITY Hotel and deliver to the same high service standard.

Kind Regards,

Admir Mullaaliu

Hotel Operations Manager
SKYCITY Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2011

The Hotel itself is very nicely set up, the main Auckland casino is in the hotel and there is a good choice of bars and restaurants.

The rooms are spacious and well-appointed.

The Internet charges are insane! $29.90 for 24 hours, but with a 100MB limit. This makes the hotel a marginal call for the business traveller.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank johnascroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelteamAuckland, Manager at SKYCITY Hotel, responded to this reviewResponded 7 September 2011

Dear 'Johnascroft',

Thank you for your TripAdvisor review.

I was pleased to read about your great feedback about our rooms, casino and restaurant & bars selection.

Thank you also for your internet comments. Whilst this is in line with what other CBD hotels offer and charge, you will be pleased to hear that here at SKYCITY we always look at how we can improve our services and we are about to launch some better value for money plans. Watch this space!

We look forward to welcome you back again in the near future at SKYCITY Hotel.

Kind Regards,

Admir Mullaaliu

Hotel Operations Manager
SKYCITY Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2011

An excellent hotel in the heart of Auckland...breakfast on top of the highest tower of the southern hemisphere...

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank aqualized
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelteamAuckland, Manager at SKYCITY Hotel, responded to this reviewResponded 25 August 2011

Dear 'geodive'

Thank you for your excellent review of SKYCITY Hotel.

We hope to welcome you back to New Zealand again soon.

Thank you for choosing to stay with us.

Kind Regards,

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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