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“Enjoyable stay!” 5 of 5 bubbles
Review of SKYCITY Hotel

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SKYCITY Hotel
Ranked #11 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Enjoyable stay!”
5 of 5 bubbles Reviewed 13 January 2012

I stayed here on New Years Eve. A great location to bring in the new year. The room was beautiful and spacious. Reception staff were friendly and nothing was too much trouble. Had breakfast at Fortuna buffet restaurant the next morning which was also of a high standard. I would highly recommend this hotel.
Thank you.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SW1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 4 February 2012
Dear "SW1977"

Thank you for your TripAdvisor review of SKYCITY Hotel.

I was pleased your had an enjoyable stay and welcomed the year 2012 with us - the fireworks were spectacular and the entertainment endless!

Also, thank you for recommending SKYCITY Hotel to other TripAdvisor travelers.

SKYCITY Hotel team looks forward to welcoming you again soon.

Kind Regards.

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,811 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (385)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Auckland Central, New Zealand
1 review
5 of 5 bubbles Reviewed 12 January 2012

We had a great night at Sky City in one of their beautiful suites. The whole experience was fantastic, from check-in, to dinner at Rebo, breakfast at Fortuna and a quick walk around the surrounding city area.

The suite style rooms are huge and definitely worth the money. It's like having your own apartment, rather than just a hotel room.

Dinner at Rebo was great and not your usual overpriced hotel food. Try the pasta or rissotto, both very yummy!

Room Tip: The suite is a must! With huge living area and beautiful bathrooms spend the extra money and treat y...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bradj126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 18 January 2012
Dear Bradj126,

Thank you for your recent SKYCITY Hotel review.

I was most delighted to read about your beautiful night in a Premium Suite and the enjoyable dining experiences in our many Restaurants.

The team at SKYCITY Hotel looks forward to welcoming again soon.

Kindest regards,

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

I recently stayed 3 nights at the Skycity Hotel while on business. Checking in was fast and efficient and 15 minutes after I arrived in my room, there was a phone call from reception to inquire whether everything was all right. It was indeed.

The hotel has recently been renovated and the room was spacious and modern with 2 double beds and a seating area plus a desk and the usual coffee/tea making utensils and a fridge stacked with bar items. Though the hotel has lost its swimming pool through gaming extensions, guests can use the pool at the Grand Skycity hotel which is just across the road.

Staying at Skycity means you are very central to many places ............10 minute walk to the harbour, 5 minutes to Queen Street shops, right next door to the Sky Tower which has a viewing area plus restaurant. If you are an adrenaline junkie you can jump off the tower and have your photo taken to prove it.

All in all this was a great place to stay with many restaurants in the hotel and casino plus loads of nearby cafes. I found the staff pleasant and accommodating. Would I recommend it? Absolutely.

Room Tip: Ask for a room with a harbour view.
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  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pace84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 11 January 2012
Dear "Pace84"

Thank you for your recent SKYCITY Hotel review.

I was glad to read your recommendations of our newly refurbished hotel.

Also, our staff will be pleased to know you found them pleasant and accommodating.

Kindest regards,

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 5 January 2012

Staff were pleasnat enough on arrival but compared with SkyCity Grand across the road, quite ordinary. Our stay was marred by valet parking swiping the side of our brand new hire car & then denying they had done it (we could even see the polish residue where they had tried to cut the scrape marks). This was made good when we confronted the hotel manager a couple of days later & we commend him, however still very disappointed by head concierge who treated us like idiot tourists. We stayed at SkyCity Grand three days later - this is much nicer, better staff & we actually paid less than for SkyCity. Breakfast st Grand also much better

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Deborah4341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 16 April 2013
Dear valued guest,

Thank you for taking your time to post your review.

Whilst we did not meet your expectations on this occasion, we hope to have an opportunity to meet if not exceed your expectations in the future.

We look forward to welcoming you back soon.

Best
Admir

admir.mullaaliu@skycity.co.nz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 4 January 2012

We had a very nice stay at Skycity Auckland. The room was well kept, clean and spacious even if the bathroom was a bit quirky. The hotel staff was friendly and helpful despite the New Year madness. The location near the harbor is fabulous for sightseeing and the entertainment district. We plan to make this our Auckland "go to" place to stay.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pamncraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 11 January 2012
Dear "Pamncraig"

Thank you for your recent SKYCITY Hotel review.

Happy New Year 2012, we are very pleased you chose to celebrate the arrival of the New Year at SKYCITY and we look forward to welcome you back on your next stay.

Kindest regards,

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
5 of 5 bubbles Reviewed 4 January 2012

Excellent place to stay. Has everything you need for all ages. Close to all transport. Recommend highly

Room Tip: Rooms that have the balcony level are great so the kids can play. Rooms that have the harbour bridge...
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shonalee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 11 January 2012
Dear "Shonalee P"

Thank you for your recent SKYCITY Hotel review.

Happy 40th Birthday, we are very pleased you chose to celebrate at SKYCITY and we look forward to welcome you back on your next special occasion.

Kindest regards,

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed 4 January 2012

My wife and I recently stayed at Skycity Hotel. We have stayed there several times and have always found the service helpful and friendly and atmosphere very inviting. We dined at the Rebo cafe which was great, the Orbit Restaurant was also fantastic as the scenery always changes! Plus every place that we wated to see in the city was only 5-10 minutes walk from the hotel. The newly renovated rooms, even the smaller one we stayed in, was still spacious and modern.
We plan on returning later on this year. We highly recommend Skycity!!

Room Tip: The small rooms are not small at all, just right for 1 or 2.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Warren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this review, 11 January 2012
Dear "Warren K"

Thank you for your recent SKYCITY Hotel review.

I am pleased you and your wife found the service helpful and friendly.

SKYCITY Hotel team looks forward to welcoming you back later on this year.

Kind regards,

Admir Mullaaliu
Hotel Operations Manager
SKYCITY Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SKYCITY Hotel

Property: SKYCITY Hotel
Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Auckland
#8 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#12 Family Hotel in Auckland
#14 Business Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
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Also Known As:
SKYCITY Hotel Auckland, New Zealand

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