We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
SKYCITY Hotel
Nearby Hotels
Crowne Plaza Auckland(Auckland Central)
US$167
US$162
CrownePlaza.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
VR Queen Street(Auckland Central)(Great Value!)
US$146
US$83
Orbitz.com
View Deal
  • Free Wifi
  • Restaurant
US$119
US$89
Agoda.com
View Deal
  • Restaurant
  • Bar/Lounge
US$168
US$158
Booking.com
View Deal
Certificate of Excellence
  • Free Internet
Hotel DeBrett(Auckland Central)
US$308
US$215
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Pullman Auckland(Auckland Central)(Great Value!)
US$157
US$149
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Tudor Court Motor Lodge(Auckland Central)
US$100
US$90
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Heritage Auckland(Auckland Central)
US$229
US$142
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Kiwi International Hotel(Auckland Central)
US$55
US$53
Expedia.com
View Deal
  • Free Wifi
  • Restaurant
Abaco On Jervois(Auckland Central)(Great Value!)
US$116
US$112
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,092)
Filter reviews
2,092 results
Traveller rating
930
813
256
49
44
Traveller type
Time of year
LanguageAll languages
More languages
930
813
256
49
44
Show reviews that mention
All reviewssky city hotelfortuna restaurantbusy hotelfederal streetupgraded to a suitevalet parkingcentral locationnew zealandroom was largegreat roomthe heart of the citychecking outmini barstayed one nightbuffet breakfastqueen streetdicky
FilterAll languages
Updating list...
1,694 - 1,699 of 2,092 reviews
Reviewed 17 February 2012

i stayed here for 2 nights, my room was huge with a little terrace area outside, the only fault was the bathroom, which was like a wet room, and while i was showering i managed to flood the whole bathroom, there was a problem with the drainage! reception was excellant, and did mention that they had had problems with this bathroom, and housekeeping were great. the problem was fixed during my stay. I also used the facilites of the sister hotel the Sky grand, which was totally amazing, the spa there was fantastic and i would recommend to everyone well worth a trip. would i stay again, in a heartbeat!

Room Tip: ask for a room on a higher level
  • Stayed: November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jan601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this reviewResponded 22 April 2013

Dear Valued Guest,

Thank you for taking the time to post your review on TripAdvisor.

The team and I look forward to welcoming you back to SKYCITY Hotel in the near future.

Best,
Admir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2012

Hotel was fairly full during my overnight stay and was put up in a disabled room. The shower head broke off during our shower, for better or worse, as I later discovered the room was flooded, from the bathroom out to the room carpet and further to the corridor. Housekeeping knocked on our door to alert us to this and helped with drying up the carpet.

Maintenance came but was of little help as we agreed that the flooding was due to the poor design of the disabled bathroom: the drain was raised with no drainage gradient visisble thus making drainage poor and causing the water to flow outwards to the room instead. Being a disabled room, there was no bath, and only had a shower with a slightly lowered floor (which was pointless as the drain was raised).

Staff were helpful throughout the whole ordeal and offered to move as to another room of similar category which was unfortunately a lot warmer as it was on the top floor, and smaller as it wasn't a disabled room. We declined the room, and decided to stay as the staff insisted the hotel was fully booked and did not have any other alternative room to put us up for the night.

The shower head was fixed but due to flooding concerns we decided against showering. The Junior Manager later offered Deutz Brut Cuvee and chocolates as an apology which we accepted. I felt that we should have been instead upgraded as I later discovered via their website that they had higher category rooms available for the night.

  • Stayed: February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Machimaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this reviewResponded 16 April 2013

Dear valued guest,

Thank you for taking your time to post your review.

Whilst we did not meet your expectations on this occasion, we hope to have an opportunity to meet if not exceed your expectations in the future.

We look forward to welcoming you back soon.

Best
Admir

admir.mullaaliu@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2012

We stayed here for our anniversary. We got a romantic package. The room and service was great, and the wine and chocolate strawberry tower was perfect. We however got woken up at 6am in the morning, with building maintainance. We werent warned about this when we booked or when we checked in. It was very loud and when we were wanting to sleep in, it was a very big letdown. I complained at the sevice desk , but they just said sorry. I had to email the complaints department and they offered us a free upgrade next time we stay. It is a good hotel other than this experiance.

Room Tip: ask if theres any building happening when your there.
  • Stayed: March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank andre d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this reviewResponded 16 April 2013

Dear valued guest,

Thank you for taking your time to post your review.

Whilst we did not meet your expectations on this occasion, we hope to have an opportunity to meet if not exceed your expectations in the future.

We look forward to welcoming you back soon.

Best
Admir

admir.mullaaliu@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2012

Stayed here overnight after all day flight to Auckland - room was clean and comfortable, check in/out pleasant and efficient. Concierge staff were very helpful and knowledgeable. Worth visiting the Sky Tower, wonderful views of Auckland.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jaccy_13_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this reviewResponded 22 April 2013

Dear Valued Guest,

Thank you for taking the time to post your review on TripAdvisor.

The team and I look forward to welcoming you back to SKYCITY Hotel in the near future.

Best,
Admir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2012

We stayed here for 1 night and chose this hotel because of the location - in the heart of the cbd. And very close to public transport + it had restaurants etc so didn't need to venture far. As soon as we arrived the staff were attentive and very welcoming.
Our room was spacious and clean and comfortable. After settling in we decided to go the Jade Dragon Restaurant, food was yummy! The waiting staff were ok.
We didn't get to check out most of what the hotel had to offer as we checked in pretty late and was really tired. We will definitely return again and this time it will be a longer stay and adults only! Me and my girlfriends are planning a stay here so can't wait.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank exodusdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Manager at SKYCITY Hotel, responded to this reviewResponded 4 February 2012

Dear "exodus diva"

Thank you for your TripAdvisor review of SKYCITY Hotel.

I was pleased to read you were look after by our staff and that you found the rooms to be spacious and comfortable.

We look forward to welcoming you again and we will be delighted to look after you and your girlfriends on your next trip to Auckland.

Please do not hesitate to get in touch with us.

Kind Regards

Admir Mullaaliu | admir.mullaaliu@skycity.co.nz
Hotel Operations Manager | SKYCITY Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews