I had the opportunity to stay at this hotel on two different occasions while on holiday in NZ. The first nite the room had a harbor view and it was wonderful. The second stay for three nights was on the opposite side of the hotel with no views and was extremely noisy from street noise, even though I was on a higher floor. The noise was enough to keep one awake.
On both my stays I had occasion to use the services of concierge David Tabor for airline and restaurant reservations, as well as tourist things to do the vicinity. He helped us get to the correct ferry for a tour. On those instances where I took his advice, he was right on target.
Mr. Tabor is a great asset to the hotel and I hope is mentoring other concierge staff.More