We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Much improved”
Review of SKYCITY Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
SKYCITY Hotel
Ranked #12 of 65 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersGold level
Reviewed 8 April 2013

We have stayed here often as a little break away and they always seemed to just do enough to scrape through as a good review but this time we felt more welcome and the staff all seemed more intune with giving customers a pleasent experience. Unfortunately the Fortuna Restaurant is the exception and still only does enough to get top dollar [in that buffet catagory] and has the advantage of being inhouse so is convenient - but not all that satisfying. There is a lot more to do in the area and plenty of food options so it makes a short break at Sky a lot more satisying than the past.

Room Tip: Corner rooms at start of corridors seem more roomy because of the design.
See more room tips
  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank customerNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this reviewResponded 10 April 2013

Dear CustomerNZ,

Thank you for taking the time to review your experience at SKYCITY Hotel. Please keep an eye on our Facebook and TripAdvisor pages for announcements of exciting new developments and facilities at SKYCITY.

The team and I look forward to your next visit to SKYCITY Hotel and the opportunity to exceed your expectations.

Should you wish to discuss your visit in more detail please do not hesitate contact me.

Kind regards,
Admir
Admir.Mullaaliu@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,946)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,320 - 1,326 of 1,946 reviews

Reviewed 8 April 2013

I have stayed here a few times for business, the hotel (being part of the casino) is well appointed and staff are friendly and helpful , the rooms are well laid out, .... I have stayed in the Pullman, Heritage, Hyatt and the Langham in Auckland and this is better than most of those and cheaper , standard rack is around NZD$160 ... fantastic choice this is a sister hotel across the road the SkyCity Grand which I haven't stayed at but I hear is of a good standard. I didn't eat here but there is a fantastic cafe/bar across the road "Depot" which I can highly recommend I ate breakfast there every morning and the coffee is to die for.

Room Tip: Rooms on the far side have the best view over the city
See more room tips
  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ZenStone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this reviewResponded 10 April 2013

Dear Zenstone,

Thank you for your room tip I am sure other travellers will find this useful.

Depot is the perfect spot to drop in and refuel. Here at SKYCITY Hotel we are fortunate to have the award winning restaurants right on our doorstep. On your next visit to Depot I welcome you to try a selection of small plates or the freshly shucked oysters. I guarantee you will not be disappointed. Please be assured I have shared your wonderful comments with the team at Depot.

I hope you have returned safely to Wellington and the team and I look forward to welcoming you back to SKYCITY Hotel on your next business trip to Auckland.

Many thanks,
Admir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2013

Great location, great room, the wait at reception was long and then 2 staff talked amongst themselves before acknowledging me. Luckily the rest of the experience was great. Recommend the restaurant Rebo. Great bacon and eggs.

  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this reviewResponded 10 April 2013

Dear Martin G,

Thank you for taking the time to post your review on Trip Advisor and your recommendation of Rebo restaurant.

Please be assured your experience on check-in is not the high level of service the team and I take pride in. I welcome you to contact me with your details to allow me to fully investigate your feedback.

I am pleased to read the rest of your experience was great. I hope you have returned safely to Christchurch.

Best,
Admir

admir.mullaaliu@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2013

I have stayed at many hotels in Auckland in the past but I was extremely impressed of the great service I received on a recent visit This hotel is very handy to most places in Auckland Although it has many restaurants in the hotel we had a choice of many good ones close and within an easy walk

  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Malcolm W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this reviewResponded 10 April 2013

Dear Malcolm W,

Thank you for your TripAdvisor review.

Our team was thrilled to hear your comments regarding the service you received and look forward to your next stay.

Many thanks,
Admir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2013

Really enjoyed our stay here. Rooms are large, quiet, and ours had a great view. Great location, handy to shops, cafes and bars. Onsite facilities are great even if you're not into the casino. Staff are very pleasant.

Room Tip: Higher floors on the odd number side (eg 459) have great views
See more room tips
  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DustyBubbaBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this reviewResponded 10 April 2013

Dear DustyBubbaBoo,

I am thrilled you and your partner enjoyed your recent stay at SKYCITY Hotel. Should you wish for your guest profile to be updated with your room type preference please contact our Duty Manager on:guestservicesupervisors@skycity.co.nz.
On your future stays our team will endeavour to allocate you this room type, however, please note this request is subject to availability.

The team and I look forward to your next stay with us.

Best wishes,
Admir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2013

This hotel is centrally located with in the city. It has the Sky Tower attached to it, which is nice to use as a landmark from anywhere in the city! We checked in and were given a room with a view of the Harbor. It was nicely laid out. The ensuite was well designed with a nice open shower. The bed was comfortable! We appreciated that you did not have to walk through the casino when you were headed to the restaurants or outside. The hotel is smoke free with smoking balconies or terraces throughout. The restaurants within the hotel were very good, although a bit on the expensive side. The Harbor area is within walking distance. There is lots of shopping within walking distance as well. The bus terminal is just around the corner, so you can pick up a tour bus from in front of the hotel or just walk around the corner and pick it up there. You get to the Sky Tower through the main lobby of the hotel. You can also get to the Convention Center or the SkyCity Grand Hotel by air bridge on the third floor. I would suggest that you get a shuttle or a pre-booked car from the airport as it was quite expensive to take a taxi! We would definitely stay here again!

  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travelgirlslife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this reviewResponded 10 April 2013

Dear Travelgirlslife,

Thank you for your comprehensive review of your stay at SKYCITY Hotel. I am pleased you enjoyed the harbour views from our rooms.

The team and I were thrilled to read you will be back and look forward to your next visit.

Many thanks,
Admir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2013

Great stay, quite rooms, easy parking down below the hotel, close to town and an easy down hill walk to the Viaduct area and an easy two person bike ride back cost $20 and droped off at Whitcalls then a walk back up the hill to Sky City, great restaurant down the road from the hotel, Mai Thai, well worth going to!

  • Stayed: April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HokiTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this reviewResponded 10 April 2013

Dear HokiTraveller,

Thank you for your review of SKYCITY Hotel on TripAdvisor.

On your next visit to SKYCITY Hotel I welcome you to contact a member of our concierge team who will happily recommend exciting and novel transport options to explore Auckland.

I hope you have returned safely to Northland.

Kind regards,
Admir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland Central hotels
0.1 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 65 in Auckland Central
2,544 reviews
0.3 mi away
Grand Millennium Auckland
Grand Millennium Auckland
#13 of 65 in Auckland Central
4,338 reviews
0.1 mi away
Crowne Plaza Auckland
Crowne Plaza Auckland
#9 of 65 in Auckland Central
1,797 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Rydges Auckland
Rydges Auckland
#11 of 65 in Auckland Central
2,164 reviews
0.2 mi away
CityLife Auckland
CityLife Auckland
#8 of 65 in Auckland Central
1,272 reviews
0.4 mi away
Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
#3 of 65 in Auckland Central
2,876 reviews
Show Prices
Show Prices
Show Prices

Been to SKYCITY Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Auckland Central
#7 Romantic Hotel in Auckland Central
#11 Family Hotel in Auckland Central
#11 Luxury Hotel in Auckland Central
#14 Business Hotel in Auckland Central
Price Range: £110 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Ctrip TA, TripOnline SA, Odigeo, Hotels.com, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L., HotelsClick, HotelQuickly and getaroom.com so you can book your SKYCITY Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
SKYCITY Hotel Auckland, New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing