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“Massive rooms, great location”
Review of SKYCITY Hotel

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SKYCITY Hotel
Ranked #11 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
Sydney
Level 5 Contributor
71 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Massive rooms, great location”
Reviewed 10 April 2013

I booked this hotel primarily because it was offering free wifi (most hotels in Auckland charge crazy money for access).

I was booked into a harbor view king room which was huge. The bed was bigger than your normal king size bed. And very comfortable, too.

Bathroom was a little dated with a bath/shower combo but a decent size and buckets of hot water.

As part of the casino there is heaps going on in this hotel but it wasn't at all noisy.
There are plenty of restaurants in the complex but also one of Aucklands best restaurants, Depot, just across the road.

The staff were attentive, check in and out was a breeze, and the room was clean and modern.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cakeybees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this review, 14 April 2013
Dear cakeybees,

Thank you for taking the time to review your experience at SKYCITY Hotel. I was thrilled you had a great stay in one of our Premium King rooms and in particular I was pleased to read you were impressed with the size of our California king beds.

Also, I am pleased to advise that we have already commenced reburbishing our bathrooms with modern fittings including a walk-in shower equiped with a rain showerhead.
I welcome you to book a Deluxe room on your future visit.

The team and I look forward to your next visit to SKYCITY Hotel.

Kind regards,
Admir
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (405)
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English first
Auckland, New Zealand
Level 6 Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 9 April 2013

Stayed there for just a single night and was very pleased with the very good service at the front desk and valet parking. Room was spotless and very well appointed. This will be a very good hotel for tourists as well as business people provided you don't mind a central city location. The place does however throng with people going to the casino as well

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cosmoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this review, 10 April 2013
Dear Cosmoss,

Thank you for taking the time to post your TripAdvisor review.

The team and I look forward to welcoming you back to SKYCITY Hotel in the near future.

Kind regards,
Admir
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Tauranga, New Zealand
Level 4 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 April 2013

We have stayed here several times for business and pleasure. It is great value for money with great restaurants in and around the hotel. the staff are friendly and nothing is too much bother.It is very consistent in cleanliness and quality of the rooms. Great central city location.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Disappointed255114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this review, 10 April 2013
Dear Disappointed255,

Thank you for your review of SKYCITY Hotel on TripAdvisor. I was delighted to read your wonderful comments. Please be assured I have shared your feedback with my team.

We look forward to your next stay at SKYCITY Hotel whether this is for business or pleasure.

Best wishes,
Admir
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Hobart, Australia
Level 5 Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 April 2013

We stayed in a delux double room and really could not really fault anything. The room was large, with a bed, desk and couch and large flat screen tv. It was fresh, modern and clean. The location was great - close to shopping and the viaduct. There were many restaurants in the casino and the hotel and not far to other restaurants in the area. The staff were all friendly and helpful. Will definately stay here again.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abbymac4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this review, 11 April 2013
Dear Abbymac4,

I appreciate you taking the time to review your experience at SKYCITY Hotel. I am thrilled you enjoyed your stay in our Deluxe guest room. The team and I are proud of our newly refurbished designer bathrooms in our Deluxe rooms which feature European tap ware and walk-in showers with ‘rain shower’ shower heads.

The team and I wish you a safe return journey to Hobart and hope to welcome you back in the near future.

Best,
Admir
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Auckland NZ
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2013

We have stayed here often as a little break away and they always seemed to just do enough to scrape through as a good review but this time we felt more welcome and the staff all seemed more intune with giving customers a pleasent experience. Unfortunately the Fortuna Restaurant is the exception and still only does enough to get top dollar [in that buffet catagory] and has the advantage of being inhouse so is convenient - but not all that satisfying. There is a lot more to do in the area and plenty of food options so it makes a short break at Sky a lot more satisying than the past.

Room Tip: Corner rooms at start of corridors seem more roomy because of the design.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank customerNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this review, 10 April 2013
Dear CustomerNZ,

Thank you for taking the time to review your experience at SKYCITY Hotel. Please keep an eye on our Facebook and TripAdvisor pages for announcements of exciting new developments and facilities at SKYCITY.

The team and I look forward to your next visit to SKYCITY Hotel and the opportunity to exceed your expectations.

Should you wish to discuss your visit in more detail please do not hesitate contact me.

Kind regards,
Admir
Admir.Mullaaliu@skycity.co.nz
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Wellington, New Zealand
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 April 2013

I have stayed here a few times for business, the hotel (being part of the casino) is well appointed and staff are friendly and helpful , the rooms are well laid out, .... I have stayed in the Pullman, Heritage, Hyatt and the Langham in Auckland and this is better than most of those and cheaper , standard rack is around NZD$160 ... fantastic choice this is a sister hotel across the road the SkyCity Grand which I haven't stayed at but I hear is of a good standard. I didn't eat here but there is a fantastic cafe/bar across the road "Depot" which I can highly recommend I ate breakfast there every morning and the coffee is to die for.

Room Tip: Rooms on the far side have the best view over the city
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZenStone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this review, 10 April 2013
Dear Zenstone,

Thank you for your room tip I am sure other travellers will find this useful.

Depot is the perfect spot to drop in and refuel. Here at SKYCITY Hotel we are fortunate to have the award winning restaurants right on our doorstep. On your next visit to Depot I welcome you to try a selection of small plates or the freshly shucked oysters. I guarantee you will not be disappointed. Please be assured I have shared your wonderful comments with the team at Depot.

I hope you have returned safely to Wellington and the team and I look forward to welcoming you back to SKYCITY Hotel on your next business trip to Auckland.

Many thanks,
Admir
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Christchurch, Canterbury, New Zealand
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 April 2013

Great location, great room, the wait at reception was long and then 2 staff talked amongst themselves before acknowledging me. Luckily the rest of the experience was great. Recommend the restaurant Rebo. Great bacon and eggs.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Admir Mullaaliu, Hotel Manager at SKYCITY Hotel, responded to this review, 10 April 2013
Dear Martin G,

Thank you for taking the time to post your review on Trip Advisor and your recommendation of Rebo restaurant.

Please be assured your experience on check-in is not the high level of service the team and I take pride in. I welcome you to contact me with your details to allow me to fully investigate your feedback.

I am pleased to read the rest of your experience was great. I hope you have returned safely to Christchurch.

Best,
Admir

admir.mullaaliu@skycity.co.nz
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Additional Information about SKYCITY Hotel

Property: SKYCITY Hotel
Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Auckland
#7 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#11 Family Hotel in Auckland
#14 Business Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
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Also Known As:
SKYCITY Hotel Auckland, New Zealand

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