We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worth it!”
Review of SKYCITY Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
SKYCITY Hotel
Ranked #10 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersGold level
Reviewed 29 March 2014

This was not our first stay here and it won't be our last!. Right from the very minute you drive up till you drive away the service is outstanding. The rooms are very comfortable and well appointed. Room service meals are just divine and arrive promptly on a table that has a leaf that folds out, perfect for in room dinning. The breakfast in the Fortuna is great value for money. The atmosphere of the hotel is electric. The location is great, we had a short walk to Britomart to catch the train to Eden Park for the rugby..so simple and hassle free. Used trivago to find the best price for this hotel, A LOT cheaper than booking directly with the hotel and better availability when booking close to intended date of stay.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cynthia k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Ida Uea, Hotel Administrator at SKYCITY Hotel, responded to this reviewResponded 1 April 2014

Dear Cynthia,

Thank you for your review on TripAdvisor. I am thrilled to receive your wonderful feedback and have shared your lovely comments with our team members. I trust you had a great time at the rugby and our central location with ease of access to public transport, definitely makes SKYCITY a great accommodation option for such an occasion.

Feel free to visit our website to view our exciting hotel packages such as the new ‘Ultimate Night In Package’ available for the month of April. Starting from $179.00, put your feet up with a 1kg tin of New Zealand Kettle Korn and unlimited in-room movie’s for the night. A great way to spend an ultimate night in here at SKYCITY Hotel.

I look forward to welcoming you back in the future, perhaps for the next big game.

Best wishes,
Ida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,057)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,146 - 1,152 of 2,057 reviews

Reviewed 28 March 2014

Lovely clean comfortable spacious room but watch your prices. There was a popular concert in Auckland scheduled for the date we needed accommodation. Unfortunately supply vs demand pushed the price $100 above what the room would normally go for. Staff is very efficient and friendly. This hotel is well located within walking distance of Queen Street - the major shopping district, restaurants, the harbor and fun attractions - like the sky jump from the Sky Tower. Casino and large buffet are also within this hotel as well as the I Center for booking transportation or tours etc. to locations like The Bay of Islands. Take the airport shuttle to and from your hotel for less than $40 for two one way - vs a $90 taxi. For a change, enjoy the fresh roasted chicken and mashed potatoes across the street in a small cafe. Very reasonable price and the 1/2 size portion will suffice.

Room Tip: Street noise did not appear to be a problem in the rooms beginning as low as the third floor and our...
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Retired28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Ida Uea, Hotel Administrator at SKYCITY Hotel, responded to this reviewResponded 30 March 2014

Dear Retired28,

Thank you for your TripAdvisor post following your recent visit to SKYCITY Hotel. I am pleased you had an enjoyable visit and had the chance to sample some of our twenty restaurants and bars within the SKYCITY complex. The Federal Deli does have a mouth-watering roast chicken option among many more delicious meals.

Over busier periods, such as concerts or sporting events, our occupancy is very high along with the majority, if not all CBD Hotels. This in turn affects the best available rate to reserve a room, however, please rest assured this is in line with the market rate. Here at SKYCITY Hotel we do offer competitive pricing.

We look forward to welcoming you back to SKYCITY Hotel in the near future.

Kind regards,
Ida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

We stayed here for two nights in February,it was our first stay of a 19 night tour of New Zealand.
We used the Super Shuttle from the airport, under $40 & to the hotel door.
On arriving at the hotel our room was ready, a couple of hours before the check in time. We had arrived from HK so really pleased to be able to go straight to the room.
Our room was a premium King Harbour View room. We had a good view, the room was very modern, it had a massive comfortable bed. the toiletries in the bathroom were of a high standard.
We had one breakfast in the hotel,approx £11 per person. It was self service with plenty of choices.
We had an evening meal in the Orbit 360 Restaurant, it was fantastic. For NZ$69 per person, you select dishes from three courses, and they are all wonderful. Drinks were a little pricey, but not extortionate. An added bonus to booking a table is that you get 45 mins pre dinner viewing on the viewing levels. ( you would otherwise have to pay an entry fee to the tower).
Auckland itself is a great city. We would recommend Fullers Auckland Harbour Cruise. For $40 per person you have a cruise of the harbour, a brief stop at Rangitoto Island and you are given a free return ticket for Devonport. the ticket can either be used the same day or any other. We chose to go the same day as our time was limited. Devonport is a lovely place, and if you can manage to climb Mount Victoria(large hill) the views are amazing.

Room Tip: Choose a high floor with harbour view
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jackieshols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Ida Uea, Hotel Administrator at SKYCITY Hotel, responded to this reviewResponded 30 March 2014

Dear jackieshols,

Thank you for taking the time to review your recent visit to SKYCITY Hotel. I trust you had a wonderful journey around New Zealand and had a safe return trip to the United Kingdom.

I am pleased our team were able to accommodate your early check in after arriving from Hong Kong. Our guaranteed check in is 3pm, however, our helpful staff will do their best to check guests in earlier where possible, and I am thrilled you were looked after.

I can see you had a very productive two day visit to Auckland City and I am sure fellow travellers will appreciate your great advice. Our helpful concierge team will also provide local knowledge and ideas to make your visit that much more special.

My team and I look forward to welcoming you back to SKYCITY Hotel in the future should you return to Auckland, New Zealand.

Kind regards,
Ida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014

From the moment we walked inside we were made to feel special. The staff were very attentive and everything was laid on. Efficiency is obviously a strength here. The room was huge and decor top notch. Meals were devine. Nothing was missed. Pricey but worth every cent!

Stayed: March 2014, travelled as a couple
Thank Leif W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Ida Uea, Hotel Administrator at SKYCITY Hotel, responded to this reviewResponded 27 March 2014

Dear Leif,

Thank you for your TripAdvisor review. My team and I are thrilled to receive your feedback following a brilliant stay. We have a great team here at SKYCITY who strive to provide an exceptional experience to each and every one of our guests and I am pleased you received this.

We look forward to welcoming you back for another ‘pampered’ experience here at SKYCITY Hotel.

Many thanks,
Ida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

Spent a week here. Great service and great location. Valet parking was a little expensive, but expected, for parking in the center of the city. Staff were helpful and the restaurant buffet is highly recommended.

Stayed: March 2014, travelled as a couple
Thank chicago_aussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Ida Uea, Hotel Administrator at SKYCITY Hotel, responded to this reviewResponded 27 March 2014

Dear Chicago_aussie,

Thank you for your review following your week long stay here at SKYCITY Hotel. My team and I are delighted you had an enjoyable visit and enjoyed the Fortuna Buffet Restaurant.

As an alternative to Valet Parking, we do offer a $20 one exit parking ticket to our guests. This option is beneficial if you are not planning on using your vehicle frequently during your stay as you only need to pay when you exit the car park. However, our Valet Parking service is a convenient and cost effective option for guests that are using their vehicles on a regular basis.

I trust you have had a safe journey home and we look forward to welcoming you back in the future.

Best wishes,
Ida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

We decide to come back and re-stay at the Sky City Hotel once again. On this occasion we had a fantastic stay. We were upgraded and placed in a room right at the far end of the corridor ( which ensured an exceptionally quiet room with NO noise ). We also enjoyed a gorgeous Lunch up at the Orbit revolving restaurant. The included morning breakfast at Fortuna was also a sumptuous feast - a great spread!! My hearty Thanks to the General Manager ( Ida ) for ensuring our stay was simply perfect :)

Room Tip: Ewquest a room far away from the Elevators and passing foot traffic....
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Ida Uea, Hotel Administrator at SKYCITY Hotel, responded to this reviewResponded 27 March 2014

Dear Jon,

Thank you very much for your recent review. I am thrilled your return visit was fantastic. Being in a room at the end of our corridors is definitely quieter due to minimal foot traffic in passing, we will be sure to allocate you similar rooms in the future.

Enjoying a delicious meal in one of our lovely Sky Tower Restaurants (Orbit or Sugar Club) is definitely a must do when visiting Auckland and I am pleased you had the chance to experience this.

Thank you for your kind words, the team and myself were delighted to receive your feedback and we look forward to your next visit.

Best wishes,
Ida
Hotel Administrator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

To be honest, we didn't expect too much of the SkyCity - especially as it's cheaper and less swanky than its sister hotel. We stayed here for one night after a flight from the UK, with an onwards flight to Queenstown the next morning and it's central location gave us just enough time to nip up the Sky Tower, go for a couple of beers and grab some dinner at the excellent Depot restaurant over the road before moving on. Our room was much larger, more comfortable and more recently refurbished than we expected for the price with a lovely bathroom. Having paid more to stay in an inferior room at the Langham at the end of the trip, I'd definitely choose SkyCity again.

Stayed: December 2013
Thank tom020681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SKYCITY H, Ida Uea, Hotel Administrator at SKYCITY Hotel, responded to this reviewResponded 25 March 2014

Dear tom020681,

Thank you for taking the time to review your recent visit to SKYCITY Hotel. My team and I are thrilled you chose to stay with us and were impressed with the great product we offer.

I trust you have returned home safely to the UK and we look forward to welcoming you back to SKYCITY upon your next visit to Auckland, New Zealand.

Kind regards,
Ida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland Central hotels
0 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#3 of 66 in Auckland Central
2,651 reviews
0.1 mi away
Crowne Plaza Auckland
Crowne Plaza Auckland
#12 of 66 in Auckland Central
1,874 reviews
0.6 mi away
Cordis, Auckland
Cordis, Auckland
#4 of 66 in Auckland Central
4,642 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Rydges Auckland
Rydges Auckland
#11 of 66 in Auckland Central
2,326 reviews
0.4 mi away
Grand Mercure Auckland
Grand Mercure Auckland
#8 of 66 in Auckland Central
215 reviews
0.2 mi away
CityLife Auckland
CityLife Auckland
#9 of 66 in Auckland Central
1,345 reviews
Show Prices
Show Prices
Show Prices

Been to SKYCITY Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Auckland Central
#7 Romantic Hotel in Auckland Central
#9 Luxury Hotel in Auckland Central
#14 Business Hotel in Auckland Central
Price Range: £133 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Ebookers, Hotels.com, TripOnline SA, Agoda, 5viajes2012 S.L., HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your SKYCITY Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
SKYCITY Hotel Auckland, New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing