My husband stayed two nights at Sky City Hotel, when we were in town to see"The Phantom of the Opera'
We were impressed with the rooms, cleanliness was good, and there was absolutely no noise from outside, which had been a bit of a worry when you book downtown.
The location was ideal for us, as my husband was not too keen on city traffic, we just parked the car, and didn't use it again until we were leaving.$20 parking fee.
The areas that I found disappointing were,
1] there was no compendium in the room, advising of facilities in the hotel and menus of the restaurants. It was tiresome to have to go around all the dining areas, to check out their menus and prices.
2] We were offered a smoking room, as hubby hasn't managed to quit the habit yet, but we did not find an ashtray, and also no milk. So we reported to reception as we went out at 4.30pm, and they said it would be sorted. But when we returned to our room at 9pm, still no ashtray or milk, So made phone call to desk, and it was sorted, but in a hotel of this level, one should not have to ask twice.
3] The nastiest shock though ,was when I checked out, my bill came to just over $50 more than I had been quoted, so I queried the clerk, and he quoted the prices I had been quoted when booking, so queried how he came to that total, And it is a fact that the prices they quote for rooms do not contain the GST content. I would have stayed elsewhere if I had known this, as it was beyond our budget, but once you have stayed, you are trapped. I have worked in the industry myself for the last 28 years and I believed that to not have GST on your quoted prices was actually so prehistoric, that it no longer existed.
But apart from these things, we enjoyed our stay, we found the staff to be polite and helpful.
We have another concert to attend in a couple of months, but will be staying elsewhere next time.
- Official Description (provided by the hotel):
- Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TravelClick, Agoda, TravelUp, Hotels.com and Odigeo so you can book your SKYCITY Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- SKYCITY Hotel Auckland, New Zealand