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“Comfortable place. Great service”
Review of SKYCITY Hotel

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SKYCITY Hotel
Ranked #11 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
Gold Coast, Australia
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable place. Great service”
Reviewed 9 July 2014 via mobile

We stayed here while in auckland. Not much of a view but was quite comfortable and the staff were very friendly and very helpful. Parking card could be bought for 20 bucks or option for valet too. Central to what we needed so we didn't have to use the car! Nice restaurants and was easy to go up and check out the view from the top! No issues at all quite happy with the overall experience here!

Stayed July 2014, travelled with friends
Helpful?
Thank Bek31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny K, General Manager at SKYCITY Hotel, responded to this review, 20 July 2014
Dear Bek A,

Thank you for taking the time to share your feedback on Tripadvisor. I will share your feedback with the team as they really take a lot of pride in exceeding our guest’s expectations.

I look forward to welcoming you back to SKYCITY Hotel when you next require accommodation in the Auckland.

Kind Regards,

Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (405)
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English first
Auckland Region, New Zealand
1 review
Reviewed 9 July 2014

Friendly Hotel, but its a porter by the name of Dickey that makes you feel welcome, special and important.
He is prompt courteous and very friendly......we need more Dickey's I feel, better make him in charge of that area.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank jackj2502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny K, General Manager at SKYCITY Hotel, responded to this review, 20 July 2014
Jackj2502,

I will make sure I pass your feedback onto Dickey, he sure does have an amazing ability to connect with people from all over the world.

I look forward to welcoming you back to SKYCITY Hotel when you next require accommodation in the Auckland.

Regards,

Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 July 2014

Ill keep it simple, if you are looking for a good value hotel in Auckland CBD then book here now....

The rooms are nice and relaxing, the location is great, service is excellent and the Casino is just downstairs!!!

  • Stayed November 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank KiwiBawse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny K, General Manager at SKYCITY Hotel, responded to this review, 20 July 2014
Good Morning Kiwibawse,

It is great to read your feedback, the team work really hard to deliver an exceptional level of customer service in New Zealand’s busiest hotel.

Thank you far taking the time to provide your feedback on Tripadvisor and I hope you had a truly fantastic time down here in NZ.

Kind Regards,

Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 July 2014

Stayed here for business - accomodation booked by the corporate - amazing. Huge room, beautiful facilities, bathroom was massive, hotel was quiet and everything perfect down to a tee.
Staying again and again and again!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeTauranga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny K, Manager at SKYCITY Hotel, responded to this review, 7 July 2014
Good Afternoon Mike,

It is great to read your Trip Advisor review; we look forward to hosting your accommodation for many business trips to come.

Regards,

Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

value for money, Excellent cleanliness, service and bed. Breakfast was excellent. The room was big, the king size bed really comfortable, and I really appreciated the free wifi. We definitely visit again!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Noel487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny K, Manager at SKYCITY Hotel, responded to this review, 7 July 2014
Hi Noel,

It is great to read your Trip Advisor review; the team take great pride in the service and product we have and offer here at SKYCITY Hotel, I am glad we met your expectations on this stay.


Regards,

Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stowmarket, United Kingdom
Level 6 Contributor
189 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 July 2014

Nice hotel with a city center location right by the skycity tower, found the the room to be large and comfortable with all the usual facilities, including direct access (from reception area) to a large casino if thats of interest, Shower curtain in need of replacement and leave out a notice if you require the room to be serviced. Once again concierge very helpful.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny K, Manager at SKYCITY Hotel, responded to this review, 7 July 2014
Hi Steve,

It is great to read your Trip Advisor review; the team take great pride in the service and product we have and offer here at SKYCITY Hotel, I am glad we met your expectations on this stay.


Regards,

Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Timaru, New Zealand
Level 6 Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 July 2014

I spent 5 nights at the Skycity Hotel while attending business meetings and a conference at the hotel.

The room was large, the bed really comfortable, and I really appreciated the free wifi.

The room servicing was to a high standard, and the room was kept clean. I never had much interaction with staff as I was at the conference all day and then at evening social functions. The checkin and checkout staff were friendly and efficient, and the concierge staff helpful with getting taxis.

I enjoyed my stay at the SkyCity. They are upgrading the lifts at the moment with one out of service, and this was the only frustration, as a result I often ended up waiting a while for the lift

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ross W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny K, Manager at SKYCITY Hotel, responded to this review, 7 July 2014
Dear Ross,

Thank you for taking the time to share your feedback on Tripadvisor. I will share your feedback with the team as they really take a lot of pride in exceeding our guest’s expectations.

In relation to the lift feedback I can confirm that the lift in question has 2 weeks left before its upgrade is complete. We have tried to allocate times that would least impact our guests but on a few periods of demand the work has increased the waiting time.

Kind Regards,
Denny Keane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SKYCITY Hotel

Property: SKYCITY Hotel
Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Auckland
#7 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#11 Family Hotel in Auckland
#14 Business Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
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Also Known As:
SKYCITY Hotel Auckland, New Zealand

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