Booked accomodation for 7 nights, checked out after three. Arrived late and walked into room to find a large pink neon sign ouside my balcony and bedroom. Even with blockout blinds my room was still pick all night!
Staff at front desk was helpful the next morning and I moved to another room which was meant to be the only other one avaliable. This room had been smoked in. The very strong smell and burn holes in the furnature was evidence of this. The Staff advised that i had a choice of the pink room or the smoked room! Being a non smoker this was not ideal, checked out after 3 nights and was charged cancellation fee of one nights accomodation.
The property is in a great location and staff are great. However for a property that is quite new in Auckland, it need to be improved if it expects to keep its 4 Star rating.
BC from Australia
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- Also Known As:
- Quest On Queen Hotel Auckland Central
- Quest On Queen Auckland, New Zealand