Quest has a good reputation for valid reason. This 'Quest on Queen,' however, did not live up to that standard because of the external noise level. Located on Queen Street in central Auckland city, it would make so much sense for the windows to be double glazed. It was hard to accept that this hotel was offered under the Quest name without such a basic action by management to minimise the effects of noise from outside.
Sure, earplugs were supplied, but they just do not have the noise reducing effect needed to facilitate a good night's sleep.
We did call the noise control from the Council and they came promptly. By 2am Tuesday night the noise from a nearby hotel was curtailed. We felt let down by Quest as there was no warning about this high level of noise we were going to be subjected to by staying in the apartment.
Apart from noise, the staff were very good. The facilities were fine and things worked well in the hotel. It is very central. Stay here if you don't care about huge amounts of noise at night and want convenience.
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- Also Known As:
- Quest On Queen Hotel Auckland Central
- Quest On Queen Auckland, New Zealand