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VR Queen Street
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Reviews (584)
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All reviewsqueen streettop endtwo bedroom suiteshort staygreat showerkitchen facilitiesfree wifibusiness tripbeds were very comfortableairport bussmall kitchennice roomlate checkenjoyed my staycomfortable staystayed one nightfull kitchen
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512 - 517 of 584 reviews
Reviewed 23 June 2014

My husband and I stayed at VR on a Grabone voucher for his birthday weekend. We were upgraded to a one bedroom suite which was very nice, still quiet small but perfectly fine. The staff were very very helpful and we couldn't fault the service. Had a breakfast included and 12am check-out. Would recommend to others for a short stay - probably too small room size for longer stay.

  • Stayed: June 2014, travelled as a couple
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Thank CurliWinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 24 June 2014

Dear Patron,

Thank you very much for taking time to post your valuable feedback. Your feedback is very encouraging and we were equally delighted to have you as our valued guest.

We are looking forward to welcoming you again and to offering you yet another delightful stay.

Warm Regards,

General Manager,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

purchased a Grab One deal for $125 which includes free wifi, breakfast and late check out. From the first call to book the room, to arrival at the property, during our stay and at departure we were blown away by the warm and friendly service.
Customer service was excellent. The staff were very friendly and would always make sure that everything was fine.
The facilities were brand new, clean and amazing. The room we stayed was not too big but it was comfortable.

  • Stayed: June 2014, travelled as a couple
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Thank Nicole1615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 24 June 2014

Dear Valued Guest,

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable.

Please stay in touch with us and we look forward to welcoming you again in the near future!

Warm regards,

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Reviewed 18 June 2014

This hotel is fairly new and we got a great weekend deal with an upgrade to a 1 bedroom apartment. The hotel is in upper Queen St and an easy walk to K Rd and all its interesting shops and cafes. The included buffet breakfast was really good and the service was impeccable

Room Tip: 1 bedroom apartments are roomy and fully equipped if your'e staying longer
  • Stayed: May 2014, travelled as a couple
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Thank HB298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 24 June 2014

Dear Valued Guest,

We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location – there are no properties in Auckland that can match what we offer.

Take care and I hope to welcome you back in the near future.

Warm regards,

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Reviewed 15 June 2014

What a lovely surprise we got when we walked into the lobby. Very, very tastefully decorated, warm and friendly. The staff were friendly and helpful. The room was very comfortable, the bed was wonderful. Amazing set up, well designed. All the fixtures of a high standard, very impressed. The only little thing that surprised us is that we had to get out of bed to turn off the bedside light. We would not hesitate to stay here again, it was quiet and relaxing and what we needed. Thank you for a wonderful weekend!

  • Stayed: June 2014, travelled as a couple
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Thank Froggers50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 24 June 2014

Dear Valued Guest,

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! It is good to know that you liked the design and layout of the hotel which has been tastefully done as remarked by you.Thank you for that. We hope you will come back and visit us soon!

Warm regards,

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Reviewed 1 June 2014

I purchased a Grab One deal for $125 which includes free wifi, breakfast and late check out. From the first call to book the room, to arrival at the property, during our stay and at departure we were blown away by the warm and friendly service. Staff went out of their way to assist and fulfil any request. As I forgot my iPhone charger I enquired about a possibility to borrow one and one of the reception staff let me borrow his personal one. The bed was big and comfortable, the kitchenette well equipped, the room nice and clean. Excellent location within a very short walking distance to shops and restaurants. The bathroom is on the small side and it would have been great to have a full length mirror on the inside wardrobe door. Breakfast was adequate and parking fee very reasonable. I would not hesitate to recommend a stay at this hotel. The service is exceptional and the facility clean. well done to all the staff who made us feel welcome and our stay delightful.

  • Stayed: May 2014, travelled as a couple
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1  Thank Sarita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VRGroup, General Manager at VR Queen Street, responded to this reviewResponded 2 June 2014

Dear Sarita S,

We are overwhelmed by your appreciation. Yes the team here works to fulfil all requests and make stay experience delightful.

We are glad that we were up to your expectations on this occasion and will continue to do so in future.

A big thank you from the team for providing an opportunity to serve you. See you again soon.

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