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Reviewed 12 January 2019

We read the reviews on the Shakespeare,although they were mixed I wanted to see for myself,things didn’t get off to the best start,we arrived just after one in the morning and the place was in darkness,my wife had emailed a couple of days earlier and informed them of our late arrival and they said no problem,we rang the bell and a confused manager appeared unaware of our arrival and had only stayed late to do some paperwork,he soon found our booking and settled us in,but we’ve no idea what would have been the outcome if he wasn’t there
Our room was on the top floor(attic) and being an old building there’s no lift but lots of stairs! The room was old but clean,and a separate bathroom again clean but no plug in the hand basin but one was provided later,it seems to be a common thing that no plugs are fitted in the sink
After a good,if hot,nights sleep we met the staff and had a good look round,you must appreciate this place is old so fixtures and fittings aren’t cutting edge,but the location is perfect for exploring Auckland city and harbour,and as a resident in the Shakespeare you get 20% discount on food and drink in the bar,the meals were very good as were the craft beers
When you first see the building and rooms you might feel you’ve made a mistake but for a night or two its perfectly acceptable and we would use it again

Room tip: All looked much the same,with no real views,but take your own hand basin plug!
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
3  Thank Jayne W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShakespeareNZ, Owner at The Shakespeare Hotel, responded to this reviewResponded 8 May 2019

Dear valued guest.

Thank you for staying with us and experiencing a living history at the iconic Shakespeare Hotel with 120 years of history and character. We appreciated your feedback. We are glad the central location in the heart of Auckland CBD, and our team delighted you.

Unfortunately, being it a classified heritage building built in 1898, there is no elevator. The beautiful stairs leading to the restaurant and the rooms have been a great attraction over the decades.

We look forward to welcoming you back at the hotel.

Warm regards,

The Shakespeare Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2019

I booked this hotel for its central location, we were going to see a show. The bar and restaurant were ok, and the staff friendly enough, but it was the room that was a complete letdown. The room was stuffy with a mediocre fan to try and cope with 29 degrees of heat. The fan itself could have done with a clean. Curtains were hanging off the track, there were no lights working on our arrival in our room, the bathroom was in the dark! We contacted the staff, and after about an hour we had some lights, but still not in the bathroom so we had to take one of the bedside lights to use in there. The extractor fan in the bathroom was disgusting, not been cleaned for years...
I'm glad that we did not have to use the fire escape... no one could have fitted through the nailed shut window that led to the fire escape!!

Room tip: When the new rail link has been built
Date of stay: January 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank VanessaC7252
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShakespeareNZ, Owner at The Shakespeare Hotel, responded to this reviewResponded 8 May 2019

Dear valued guest.

Thank you for staying with us. We appreciated your feedback. We are glad the central location in the heart of Auckland CBD, and our team delighted you.

We take guest feedback very seriously and noted the concerns. We look forward to welcoming you back at the hotel and changing your experience in a different room type.

Warm regards,

The Shakespeare Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2019

We stopped in because of the name, the look, and the claim as oldest brewery in NZ. We didn't stay here or eat here, just a quick beer that was good. Had a great chat with the bar tenders and they were very friendly.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Ali N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShakespeareNZ, Owner at The Shakespeare Hotel, responded to this reviewResponded 8 May 2019

Dear valued guest.

Thank you for your feedback and experiencing a living history at the iconic Shakespeare Hotel with 120 years of history and character. We appreciated your feedback. We are glad the central location in the heart of Auckland CBD, and our team delighted you.

We look forward to welcoming you back and enjoying a great food at our historic restaurant upstairs that offers a unique ambiance, a live kitchen and gallery.

Warm regards,

The Shakespeare Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2018

A good option if you want to stay at a proper old hotel in central Auckland and avoid the modern chain hotels. Fairly reasonably priced. We stayed for one night, the room was small-ish with a basic (clean) private bathroom but perfectly fine for a short stay. Ignore other reviews that criticise the stairs/lack of lifts, that goes with the territory with this old building - just make sure you travel light and you'll be fine. Handy bar and restaurant onsite with a decent outside balcony. Currently there is potential for a little noise during daytime hours as the city is constructing the rail loop along Albert Street, right outside the hotel (this didn't bother us during our weekend stay). Affable Aussie bloke checked us in. Overall an OK night's stay and worth considering.

Room tip: Ask for a quiet room, away from the Albert St if possible.
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank swignz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShakespeareNZ, Owner at The Shakespeare Hotel, responded to this reviewResponded 8 May 2019

Greetings valued guest.

Thank you for staying with us and experiencing a living history, we sincerely appreciated your wonderful feedback. We are glad the iconic Shakespeare Hotel with its 120 years of rich history and character, and the team delighted you. Our multi-lingual and friendly team goes the extra mile to ensure the guests enjoy their stay with us. We look forward to welcoming you back at the hotel.

Meanwhile, please feel free to let us know if we can be of assistance to look after any of your friends or family members travelling to Auckland in the near future.

Warm regards,

The Shakespeare NZ Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2018 via mobile

I like this place and the environment. It Brew it's own beer which is unique to other pub/ bar to Auckland. The best part is happy hr which they have Monday to thursday.$5 is so cheap. I like this place to gather with friends, definitely will go again.

Date of stay: December 2018
Trip type: Travelled with friends
Thank anuppal2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShakespeareNZ, Owner at The Shakespeare Hotel, responded to this reviewResponded 8 May 2019

Greetings valued guest.

Thank you for staying with us and experiencing a living history, we sincerely appreciated your wonderful feedback. We are glad the NZ's oldest Microbrewery pub and iconic Shakespeare Hotel with its 120 years of rich history and character, and the team delighted you. Our multi-lingual and friendly team goes the extra mile to ensure the guests enjoy their stay with us. We look forward to welcoming you back at the hotel.

Meanwhile, please feel free to let us know if we can be of assistance to look after any of your friends or family members travelling to Auckland in the near future.

Warm regards,

The Shakespeare NZ Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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