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“Humm must do better”

Galbraith's Alehouse
Ranked #264 of 2,268 Restaurants in Auckland
Certificate of Excellence
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Auckland, New Zealand
1 review
“Humm must do better”
Reviewed 20 December 2013

Been here a number of times over the last few years. This place has become stale. How can the hospitality industry employee some many unfriendly people.
Don't seem to be trying with their own ales and the imported selection is pricey and in the main only high ABV's. If overpriced food is the indicator then this is a "gastro-pub".
Not doing many things well at the moment.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ken m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GalbraithsAlehouse, Manager at Galbraith's Alehouse, responded to this review, 11 March 2014
Hi there,

Firstly we would like to thank you for taking the time to provide us with feedback, we always appreciate hearing from our customers and know it is the fastest way for us to improve.

Since your visit in December we have had a lot going on.

We have had Head Chef Beki Lamb (formally of Sunday Painters and Ella restaurants in Ponsonby) join us and we have drastically improved both the contents and value of our menu.

We have just opened our new deck and 're-look' beer garden with more to follow over the next few month's

We have just released two new Premium additions to our tap range; the Sanata A.P.A. and the Rurick Imperial Russian Stout on top of our latest English style seasonal I.P.A.

And we have had a major service focused staff training and along with the new faces have lifted service across the board.

I urge you to come in and experience Galbraith's Alehouse for what it is and give us the opportunity to show you what we are really about.

feel free to contact us on barmanager@alehouse.co.nz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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157 reviews from our community

Visitor rating
    58
    66
    18
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
5 reviews
“Terrible service. Rude, inattentive, unprofessional staff.”
Reviewed 18 December 2013

I hosted a business function at Galbraiths. I chose the venue on the strength of their beer menu.

The beer is good and varied, but overpriced. The food is average.

The staff were unprofessional, inattentive and, towards the end of the evening, outright rude. I felt hugely embarrassed to host a business event in such an environment.

Until Galbraiths sort out their management I would recommend you avoid this place. A disgrace.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jh12342013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
149 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“A bit of a let down, did not come up to expectations”
Reviewed 12 December 2013

Dined here with friends last weekend. I don't drink beer which is probably a good thing as my friends thought it expensive. I chose the pulled pork pie which would have been excellent if some cook had not drowned it in too hot spices. The flavour of the pork and the apple that was in the pie could not be tasted and it was difficult to get through it because of the spiciness. My friends mainly had the fish and chips, they forgot to ask what the fish was and obviously no one serving bothered to advise them. The staff were certainly indifferent, little effort was made to welcome us and the hospitality was sadly lacking. We will not be repeating this experience, there are hundreds of other choices, we do not need to go back here for a lacklustre evening out.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kiwikid0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
186 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“Popular Pub Place”
Reviewed 11 November 2013

We went with friends on a Friday evening. It was fairly crowded and surprisingly seemed to only have one barman for a very busy bar. The food was good standard pub grub and the service was largely self service. The pub did supply parking vouchers to display in your car in the carpark outside and that made the evening somewhat more convenient as we didn't have to search for a parking space.
FAQ.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Raedward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
51 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Pretty Average”
Reviewed 31 October 2013

Had dinner and a few drinks here. The beers are clearly for those who appreciate a quality craft brew but at around $9 per drink this was a bit steep. Also thought the food was very average for the price...around $25 for a main. Staff weren't overly friendly either...not rude but really didn't seem too interested in much. Would be unlikely to visit here again.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JWoody65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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