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Best Western Newmarket Inn & Suites
Reviewed 10 April 2014

We selected Best Western Newmarket due to the fact that not only were they extremely courteous and helpful from the time of the phone booking - they were quite happy to accommodate our needs. We are moving to Australia and spending our last two nights in Auckland and needed somewhere that had internet access ( free), lots of room for all our luggage, a late check out so that our 2 year old could sleep before we leave for the airport,a cot ( free), and clothes washing facilities among other things.

We were also incredibly lucky to be upgraded so that we had even more space and were able to sleep our daughter in a separate room. The helpfulness of Laurence of his team was fantastic in scanning and printing last minute documents for us as well,

We will be back to visit family and there is no question in our mind that this is the best service we have experienced and we want to come back.. The room - gorgeous, fabulous refurbishment, lots of towels and the bed was just divine. Location perfect for accessing shopping and the motorway.

Kylee, Brett and Mia

  • Stayed: April 2014, travelled with family
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Thank Kylee1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 1 May 2014

Hi Kylee,

Thank you for a warm and lovely feedback! All the staff were extremely proud when they read your write-up, everyone felt happy and they hope that you have settled down by now and flying high with your new job!

We look forward to see you again when you're back visiting friends and relatives. Have a great time in your new home!

Cheers,

Laurence Lee
Manager

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Reviews (190)
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147 - 153 of 190 reviews

Reviewed 29 March 2014

On our holiday in NZ we stayed 2 weeks at the Best Western Inn located at 112 Great South Road, Auckland. We were very satisfied with our stay and would recommend it to anyone who is looking for a comfortable, clean, place with friendly staff in Auckland.

The pleasant cleaning staff keep the motel very tidy & clean. Alice and others who work at the office are very kind & polite. Manager, Lawrence, always has a full smile, thorough knowledge of the city, and is eager to be helpful every time. The information Lawrence provided helped us to have an excellent holiday in NZ.

Enid & Vasantha from Canada

Room Tip: Rooms in the new wing are quite nice.
  • Stayed: January 2014, travelled as a couple
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Thank V_and_E_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 28 April 2014

Hi Enid and Vasantha,

Thank you very much for the lovely review that you have written for us. It was our pleasure serving you and we enjoyed the opportunity to find out about your lovely country!

If you are back in Auckland again, please remember to drop by and have a cuppa with us anytime!

Best regards,

Laurence Lee
Motel Manager

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Reviewed 15 March 2014

We selected the Best Western Newmarket for our four night stay in Auckland since it seemed to be good value, offered plenty of free parking and internet access and appeared to be a good location for accessing the CBD without driving into the city. On all counts our assessment was accurate and we were pleased with this hotel selection. Probably the most surprising thing was the proximity to center city bus service and the multiple different bus routes all of which travel the Great South Road. Our impression is there are at least ten different lines which can be taken in and out of the city, resulting in a very short wait before the next bus arrives. When we elected to drive we were only minutes away the the motorway.

The rooms are of reasonably good size, are modern and provide both a comfortable chair and bed. The bathrooms likewise are modern with nice showers and heavy towels. There is a convenient guest laundry. We found Lawrence as well as other staff members to be friendly and helpful. The internet service is fast and adequate free time is provided.

Of possible concern for some might be the volume of local traffic. Traffic on the Great South Road is heavy throughout the day and even during the night hours, resulting in a continual hum you happen to be located near the front of the property. This could be an issue if you are a light sleeper.

  • Stayed: March 2014, travelled as a couple
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Thank 100nations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 1 April 2014

Dear Guests,

Many thanks for giving us a glowing and positive review after your stay with us recently. All the staff here are thrilled when I showed them your feedback. You have certainly made all of us very proud!

For any guests who are light sleepers, our advise to them is to inform us in the booking sheets, so that we can assign them the rooms that are situated in the middle of the property. That way, we can ensure that they will be having a good night sleep.

Thank you once again and we look forward to hosting your stay again in Auckland!

Best regards,

Laurence Lee
Manager

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Reviewed 8 March 2014

This BW property was absolutely awesome for me. Close to train station (Remuera), well services by buses, and a pleasant 12-min walk down to Newmarket. The staff was absolutely AMAZING! Laurence and his team really delivered their brand promise. Dining room staff always ready to assist and corteous, as well as friendly. Highly recommended, and for sure will return to the BW Newmarket Inn & Suites as soon as my travels bring me back to Auckland.

Room Tip: Room #24 was very well located and the layout & facilities were really great. Good cross ventil...
  • Stayed: March 2014, travelled on business
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Thank GPStravelexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 11 March 2014

Dear Francisco,

Many thanks for giving us your wonderful reviews and we have been overwhelmed by your praises and graces! The entire staff of the motel shared the joy you have showered on us, and we certainly look forward to meet you again on your return visits!

Kind regards,

Laurence

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Reviewed 9 February 2014

Comfortable, air conditioned rooms, generous wifi allowance and friendly staff. Parking is good and handy for CBD. Restaurant on site. Good value compared to CBD hotels.

I have to use 200 characters but cannot think of anything else to say.

  • Stayed: January 2014, travelled on business
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Thank Beetee2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 9 February 2014

Thank you very much for the great review that you have given us! We pride ourselves in taking care of our customers and we are glad that you have found the amenities to suit your stay.

We look forward to hosting your stay again whenever you are in Auckland!

Cheers!

Laurence Lee
Motel Manager

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Reviewed 28 January 2014

We stayed one night. The hotel is very easy to find, 2 mins from motorway. The staff were very friendly and organised. We received an unexpected upgrade to a one bed apartment, 2 storey, our daughter was delighted to have her own room with ensuite.Room was very clean and well appointed.
The new pool is small but very refreshing, deep at one end so a god swim was possible.
The beds were SO comfortable we slept really well. Traffic noise was not a problem and we had the window open.
The café was convenient and breakfast delicious.
Thanks for a fantastic stay.

  • Stayed: January 2014, travelled on business
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Thank annbeckitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 30 January 2014

Hi there,

Many thanks for the great review that you have taken time to write down for us. We're glad that your family have enjoyed your stay and that you have found the bed to be comfortable.

We look forward to seeing you again -- Hamilton is very near to Auckland :))

Best regards,

Laurence

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Reviewed 11 January 2014

Stayed here while having an overnight stay in Auckland. Needed to be close to the Domain, Parnell, but not pay crazy prices. I was a little hesitant as the reviews were not splendid, but I could not have asked for a better, cleaner and roomy hotel suite. Two minor niggles, the sound proofing in the walls was not great, and the brand new tile outside was pretty slippery in the rain. Surprisingly, no noise from the motorway or the main street. I did not get a chance to try the restaurant, maybe next time. Overall a solid value close to everything.

Room Tip: Ask for the latest upgraded room on the second (or 1st floor, darn Kiwis!) upstairs.
  • Stayed: December 2013, travelled with family
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1  Thank Geoffrey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 13 January 2014

Hi Geoffrey,

Thank you for taking the time to complete the survey after your stay with us. Needless to say we are thrilled with the ratings that you have given us, and yes, please come back to try the food in the restaurant as it has been getting some pretty good reviews form local and international travellers.

Have a good week and we look forward to hosting your stay again!

Sincerely,
Laurence

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Additional Information about Best Western Newmarket Inn & Suites

Address: 112 Great South Road | Newmarket, Auckland Central, Auckland 1051, New Zealand (Formerly BEST WESTERN Great South Road Motor Lodge)
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #17 of 128 Speciality Lodging in Auckland Central
Price Range: £79 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Newmarket Inn & Suites 4.5*
Number of rooms: 28
Official Description (provided by the hotel):
4.5 star luxury motel centrally located in Auckland providing quality and good value accommodation in a pleasant setting. Only minutes away from ASB Showgrounds, train/bus station, Newmarket shopping centres and Auckland CBD. On-site restaurant open in January 2010. ... more   less 
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Also Known As:
Best Western Newmarket Inn & Suites Auckland, New Zealand

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