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“May 2014”

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Best Western Newmarket Inn & Suites
Reviewed 16 May 2014

I stayed hered for one night on a Thursday as I had business in the area. The hotel staff were friendly & helpful. The bar has been recently refurbished & is very comfortable & accomodating. The room was spacious, clean & even had biscuits! If I have to stay in Newmarket again i will choose this hotel. It is walking distance to the towns bars & restaurants. The breakfast was good, check in & out fast, an all round nice experience. Couldnt recomend it enough!

Room Tip: I had room 30
  • Stayed: May 2014, travelled on business
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Thank Dimples50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 2 June 2014

Dear Guest,

What a lovely and warm review you have kindly given us, and we very much appreciate the time you have taken to write them down. Our aim is to offer value for money to every travellers that stay with us, not to mention safe, clean and good food in the overall package.

We look forward to hosting your next visit to Auckland when your business brings you over to our shore! Cheers!

Laurence Lee
Motel Manager

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Reviews (189)
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144 - 150 of 190 reviews

Reviewed 27 April 2014

Our experience of what is an adequate Motel was ruined by the excessive noise at night. Surprisingly not from traffic or trains which are both nearby, but from inconsiderate other guests. We had the misfortune to time our 3 night stay to coincide with a visiting sports team (teenagers). Despite repeated requests to hotel management and the team themselves, we (family of 5) were constantly woken through the night by yelling and thumping as the teenagers jumped around and talked (shouted) to one another outside their rooms. I have absolutely no problem with kids enjoying themselves within reasonable limits (I was one once and I have 3 of my own) but I think it is incumbent on the hotel management to ensure an enjoyable stay for ALL their guests. Apart from that, the room was ok albeit I had to ask for extra crockery and a chair to cover the 5th member of our family (we did book for 5!)

Room Tip: Make sure that there are no Teenage Sports Teams staying!!!
  • Stayed: April 2014, travelled with family
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Thank Lynn-Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

warm welcome when i arrived unexpectedly at midnight!
quiet very comfortable room with everything i needed for an unplanned stay..
complications with my trip ment i needed to stay in auckland another night.the personell had been so gracious about my broken stay first night...had to check out at 3am because of hospital emergency...that i just had to book in for another night. loved it all over again.
AND...the breakfast produced by the onsite cafe/restraunt was to die for.!!eat your heart out ponsonby road.....so fresh and deliscious

Room Tip: my room was18 upstairs at end and rear. very quiet and near a convenient stair down to my car park.
  • Stayed: April 2014, travelled solo
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Thank irenehogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 28 April 2014

Hi Irene,

Thank you for the review that you have submitted. I have shared your lovely comment about the food with our chef and his staff and they were all very appreciative. It is gratifying to know that they are in the league where Ponsonby shops are under delivering their food and services to the customers!

Please come back again when your job assignment takes you to Auckland again! Have a restful week ahead !

Sincerely,

Laurence Lee
Motel Manager

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Reviewed 10 April 2014

We selected Best Western Newmarket due to the fact that not only were they extremely courteous and helpful from the time of the phone booking - they were quite happy to accommodate our needs. We are moving to Australia and spending our last two nights in Auckland and needed somewhere that had internet access ( free), lots of room for all our luggage, a late check out so that our 2 year old could sleep before we leave for the airport,a cot ( free), and clothes washing facilities among other things.

We were also incredibly lucky to be upgraded so that we had even more space and were able to sleep our daughter in a separate room. The helpfulness of Laurence of his team was fantastic in scanning and printing last minute documents for us as well,

We will be back to visit family and there is no question in our mind that this is the best service we have experienced and we want to come back.. The room - gorgeous, fabulous refurbishment, lots of towels and the bed was just divine. Location perfect for accessing shopping and the motorway.

Kylee, Brett and Mia

  • Stayed: April 2014, travelled with family
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Thank Kylee1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 1 May 2014

Hi Kylee,

Thank you for a warm and lovely feedback! All the staff were extremely proud when they read your write-up, everyone felt happy and they hope that you have settled down by now and flying high with your new job!

We look forward to see you again when you're back visiting friends and relatives. Have a great time in your new home!

Cheers,

Laurence Lee
Manager

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Reviewed 29 March 2014

On our holiday in NZ we stayed 2 weeks at the Best Western Inn located at 112 Great South Road, Auckland. We were very satisfied with our stay and would recommend it to anyone who is looking for a comfortable, clean, place with friendly staff in Auckland.

The pleasant cleaning staff keep the motel very tidy & clean. Alice and others who work at the office are very kind & polite. Manager, Lawrence, always has a full smile, thorough knowledge of the city, and is eager to be helpful every time. The information Lawrence provided helped us to have an excellent holiday in NZ.

Enid & Vasantha from Canada

Room Tip: Rooms in the new wing are quite nice.
  • Stayed: January 2014, travelled as a couple
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Thank V_and_E_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 28 April 2014

Hi Enid and Vasantha,

Thank you very much for the lovely review that you have written for us. It was our pleasure serving you and we enjoyed the opportunity to find out about your lovely country!

If you are back in Auckland again, please remember to drop by and have a cuppa with us anytime!

Best regards,

Laurence Lee
Motel Manager

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Reviewed 15 March 2014

We selected the Best Western Newmarket for our four night stay in Auckland since it seemed to be good value, offered plenty of free parking and internet access and appeared to be a good location for accessing the CBD without driving into the city. On all counts our assessment was accurate and we were pleased with this hotel selection. Probably the most surprising thing was the proximity to center city bus service and the multiple different bus routes all of which travel the Great South Road. Our impression is there are at least ten different lines which can be taken in and out of the city, resulting in a very short wait before the next bus arrives. When we elected to drive we were only minutes away the the motorway.

The rooms are of reasonably good size, are modern and provide both a comfortable chair and bed. The bathrooms likewise are modern with nice showers and heavy towels. There is a convenient guest laundry. We found Lawrence as well as other staff members to be friendly and helpful. The internet service is fast and adequate free time is provided.

Of possible concern for some might be the volume of local traffic. Traffic on the Great South Road is heavy throughout the day and even during the night hours, resulting in a continual hum you happen to be located near the front of the property. This could be an issue if you are a light sleeper.

  • Stayed: March 2014, travelled as a couple
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Thank 100nations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 1 April 2014

Dear Guests,

Many thanks for giving us a glowing and positive review after your stay with us recently. All the staff here are thrilled when I showed them your feedback. You have certainly made all of us very proud!

For any guests who are light sleepers, our advise to them is to inform us in the booking sheets, so that we can assign them the rooms that are situated in the middle of the property. That way, we can ensure that they will be having a good night sleep.

Thank you once again and we look forward to hosting your stay again in Auckland!

Best regards,

Laurence Lee
Manager

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Reviewed 8 March 2014

This BW property was absolutely awesome for me. Close to train station (Remuera), well services by buses, and a pleasant 12-min walk down to Newmarket. The staff was absolutely AMAZING! Laurence and his team really delivered their brand promise. Dining room staff always ready to assist and corteous, as well as friendly. Highly recommended, and for sure will return to the BW Newmarket Inn & Suites as soon as my travels bring me back to Auckland.

Room Tip: Room #24 was very well located and the layout & facilities were really great. Good cross ventil...
  • Stayed: March 2014, travelled on business
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Thank GPStravelexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this reviewResponded 11 March 2014

Dear Francisco,

Many thanks for giving us your wonderful reviews and we have been overwhelmed by your praises and graces! The entire staff of the motel shared the joy you have showered on us, and we certainly look forward to meet you again on your return visits!

Kind regards,

Laurence

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Additional Information about Best Western Newmarket Inn & Suites

Address: 112 Great South Road | Newmarket, Auckland Central, Auckland 1051, New Zealand (Formerly BEST WESTERN Great South Road Motor Lodge)
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #18 of 128 Speciality Lodging in Auckland Central
Price Range: £79 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Newmarket Inn & Suites 4.5*
Number of rooms: 28
Official Description (provided by the hotel):
4.5 star luxury motel centrally located in Auckland providing quality and good value accommodation in a pleasant setting. Only minutes away from ASB Showgrounds, train/bus station, Newmarket shopping centres and Auckland CBD. On-site restaurant open in January 2010. ... more   less 
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Also Known As:
Best Western Newmarket Inn & Suites Auckland, New Zealand

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