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Best Western Newmarket Inn & Suites
Ranked #18 of 113 Speciality Lodging in Auckland
Great Western, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great accommodation”
Reviewed 23 May 2014

We stayed there as one of my kiwi friends worked there and recommended to us. Yes, we love it, love the experience when we stayed there.
It is a very large motel/hotel with about 60 units I guess, but very clean and quiet.
Not far from city center and also close to the shopping centers.
Great and very convenient.

Room Tip: Room at ground level may be easy for you if you have lots of suitcases.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Josef T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, 26 May 2014
Hi Josef,

Thank you very much for taking your time to write us a review after staying with us. Needless to say your feedback and comment delighted all of us here and I have taken a copy to share with our cleaners too (many times they are the unsung heroes of the industry!) They have asked me to say a big thank you to you, especially when they realised that their daily efforts are being appreciated.

Thank you once again and we look forward to seeing you in the near future!

Sincerely,

Laurence Lee
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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174 reviews from our community

Traveller rating
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    27
    10
    7
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54
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50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Melbourne
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 May 2014

Stayed here over night on the 15th of May. We found the motel was well placed for the venue we attended with public transport, buses within 50m and trains a 6 min walk away.. The staff was friendly and attentive and the rooms clean and tidy. Given the price we found the BW value for money and met all our requirements.

Room Tip: Choose a room in the middle of the complx as the freeway (motor way) and rail line run at the rear o...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gallding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, 26 May 2014
Hi,

Thank you for staying with us and spend time on giving us your review. We will always assign rooms that are quiet whenever guests tell us about their sensitivity to noise.

We are pleased that you have a comfortable stay and look forward to hosting you again when you are back in Auckland !

Best regards,

Laurence Lee
Manager
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Sturminster Newton, United Kingdom
Level Contributor
111 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 May 2014

I stayed hered for one night on a Thursday as I had business in the area. The hotel staff were friendly & helpful. The bar has been recently refurbished & is very comfortable & accomodating. The room was spacious, clean & even had biscuits! If I have to stay in Newmarket again i will choose this hotel. It is walking distance to the towns bars & restaurants. The breakfast was good, check in & out fast, an all round nice experience. Couldnt recomend it enough!

Room Tip: I had room 30
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dimples50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, 2 June 2014
Dear Guest,

What a lovely and warm review you have kindly given us, and we very much appreciate the time you have taken to write them down. Our aim is to offer value for money to every travellers that stay with us, not to mention safe, clean and good food in the overall package.

We look forward to hosting your next visit to Auckland when your business brings you over to our shore! Cheers!

Laurence Lee
Motel Manager
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NZ
Level Contributor
8 reviews
Reviewed 27 April 2014

Our experience of what is an adequate Motel was ruined by the excessive noise at night. Surprisingly not from traffic or trains which are both nearby, but from inconsiderate other guests. We had the misfortune to time our 3 night stay to coincide with a visiting sports team (teenagers). Despite repeated requests to hotel management and the team themselves, we (family of 5) were constantly woken through the night by yelling and thumping as the teenagers jumped around and talked (shouted) to one another outside their rooms. I have absolutely no problem with kids enjoying themselves within reasonable limits (I was one once and I have 3 of my own) but I think it is incumbent on the hotel management to ensure an enjoyable stay for ALL their guests. Apart from that, the room was ok albeit I had to ask for extra crockery and a chair to cover the 5th member of our family (we did book for 5!)

Room Tip: Make sure that there are no Teenage Sports Teams staying!!!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lynn-Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helensville, New Zealand
1 review
Reviewed 27 April 2014

warm welcome when i arrived unexpectedly at midnight!
quiet very comfortable room with everything i needed for an unplanned stay..
complications with my trip ment i needed to stay in auckland another night.the personell had been so gracious about my broken stay first night...had to check out at 3am because of hospital emergency...that i just had to book in for another night. loved it all over again.
AND...the breakfast produced by the onsite cafe/restraunt was to die for.!!eat your heart out ponsonby road.....so fresh and deliscious

Room Tip: my room was18 upstairs at end and rear. very quiet and near a convenient stair down to my car park.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank irenehogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, 28 April 2014
Hi Irene,

Thank you for the review that you have submitted. I have shared your lovely comment about the food with our chef and his staff and they were all very appreciative. It is gratifying to know that they are in the league where Ponsonby shops are under delivering their food and services to the customers!

Please come back again when your job assignment takes you to Auckland again! Have a restful week ahead !

Sincerely,

Laurence Lee
Motel Manager
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Auckland, New Zealand
1 review
Reviewed 10 April 2014

We selected Best Western Newmarket due to the fact that not only were they extremely courteous and helpful from the time of the phone booking - they were quite happy to accommodate our needs. We are moving to Australia and spending our last two nights in Auckland and needed somewhere that had internet access ( free), lots of room for all our luggage, a late check out so that our 2 year old could sleep before we leave for the airport,a cot ( free), and clothes washing facilities among other things.

We were also incredibly lucky to be upgraded so that we had even more space and were able to sleep our daughter in a separate room. The helpfulness of Laurence of his team was fantastic in scanning and printing last minute documents for us as well,

We will be back to visit family and there is no question in our mind that this is the best service we have experienced and we want to come back.. The room - gorgeous, fabulous refurbishment, lots of towels and the bed was just divine. Location perfect for accessing shopping and the motorway.

Kylee, Brett and Mia

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kylee1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, 1 May 2014
Hi Kylee,

Thank you for a warm and lovely feedback! All the staff were extremely proud when they read your write-up, everyone felt happy and they hope that you have settled down by now and flying high with your new job!

We look forward to see you again when you're back visiting friends and relatives. Have a great time in your new home!

Cheers,

Laurence Lee
Manager
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Dundas, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2014

On our holiday in NZ we stayed 2 weeks at the Best Western Inn located at 112 Great South Road, Auckland. We were very satisfied with our stay and would recommend it to anyone who is looking for a comfortable, clean, place with friendly staff in Auckland.

The pleasant cleaning staff keep the motel very tidy & clean. Alice and others who work at the office are very kind & polite. Manager, Lawrence, always has a full smile, thorough knowledge of the city, and is eager to be helpful every time. The information Lawrence provided helped us to have an excellent holiday in NZ.

Enid & Vasantha from Canada

Room Tip: Rooms in the new wing are quite nice.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank V_and_E_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, 28 April 2014
Hi Enid and Vasantha,

Thank you very much for the lovely review that you have written for us. It was our pleasure serving you and we enjoyed the opportunity to find out about your lovely country!

If you are back in Auckland again, please remember to drop by and have a cuppa with us anytime!

Best regards,

Laurence Lee
Motel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Newmarket Inn & Suites

Property: Best Western Newmarket Inn & Suites
Address: 112 Great South Road | Newmarket, Auckland 1051, New Zealand (Formerly BEST WESTERN Great South Road Motor Lodge)
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #18 of 113 Speciality Lodging in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Best Western Newmarket Inn & Suites 4.5*
Number of rooms: 28
Official Description (provided by the hotel):
4.5 star luxury motel centrally located in Auckland providing quality and good value accommodation in a pleasant setting. Only minutes away from ASB Showgrounds, train/bus station, Newmarket shopping centres and Auckland CBD. On-site restaurant open in January 2010. ... more   less 
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Also Known As:
Best Western Newmarket Inn & Suites Auckland, New Zealand

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