I have read the recent reviews & am happy to see improvements. I stayed there last year Nov 2012. I rang & asked for 2 connecting rooms as I bked 2 rooms, 2 adults & baby (my granson) & another room 4 adults. The staff member over the phone assured me that I had a connecting room I was happy about that, close to my granson. BUT when I rang the next day to find out I didn't have that room prior to driving thru to Hamilton I was upset & told them I better have it sorted before I arrive. When I got there no luck. I had 2 seperate rooms, not the connecting rooms I asked for, staff told me sorry I couldn't have the rooms not avail. We attended a beautiful wedding & came back to the motel with my granson to babysit, I had to drag the cot a few metres away into my room so I could have him sleep with me, what a hassel that was. I suggest that when you give information over the phone and tell your customers that you have booked according to what they asked that it should be exactly that. What a disappointment to find otherwise & to arrive to organise an alternative there or elsewhere.
- Official Description (provided by the hotel):
- Central to Hamilton Events and Entertainment.Located in the heart of the city amidst shopping, entertainment and the CBD, Quality Hotel at The Ambassador is within short walking distance to Waikato stadium, Claudelands Event Centre, Seddon Park cricket grounds and only 20 minutes from Hamilton International Airport.Relax in one of 51 guestrooms and suites, cool off in the pool, enjoy a wine in the house bar or dine in Retrospect, the family friendly restaurant with fresh seasonal cuisine. The Quality Hotel at The Ambassador is the ultimate location for the corporate traveler to large sporting or tour groups looking for that iconic touch. ... more less
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- Also Known As:
- Quality Inn Hamilton