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“Great Stay we will be back again Highly Recommended”

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Novotel Hamilton Tainui
Ranked #6 of 63 Hotels in Hamilton
Certificate of Excellence
GreenLeadersSilver level
Reviewed 6 July 2014

My wife and i stayed one night in a one bedroom suite on 5/7/14 the value for money was excellent the service and smiles from the extremely pleasant staff overwhelming The front desk did everything for us- complimentary drinks , all bags delivered to room while we had the drinks and the breakafast at this place is something else. The rooms are clean and well maintained Special Thanks to Kumar at the front desk we will be back soon this place is highly recommended

Room Tip: All rooms here are good
  • Stayed: July 2014, travelled as a couple
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Thank Bruce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded 10 July 2014

Dear Bruce. Thank you so much for your kind words in regards to your stay with us. I will let Manoj Kumar know that you have recommended him. Look forward to welcome you back. With kind regards, Dick Breukink, General Manager

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469 - 475 of 1,161 reviews

Reviewed 3 July 2014

A fresh, clean, sophisticated hotel. Close to the river for waking and running, in the middle of town for shopping and food but you can stay in-Room Service was fresh and yummy with lots of options and you can choose how you want to eat-and fast welcoming service-thank you Tiffany!!
Check-in was fast and the team is professional and friendly.

Clean, big rooms with very comfortable beds and a good little gym. Great for a business trip or a fast get away holiday trip-Hamilton is a fun little city.

Room Tip: all Novotel rooms are big and clean-if on holidays, ask for a river side room
  • Stayed: July 2014, travelled on business
    • Service
Thank RobinaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded 10 July 2014

Hi Robina. What a great review you posted on Tripadvisor in regards to my hotel. I am really happy to read that you have enjoyed it. With kind regards, Dick Breukink, General Manager

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Reviewed 2 July 2014

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Chris K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded 10 July 2014

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Reviewed 1 July 2014

I would really like to give this hotel a 3 and a half star rating as it was good without being anything special. We had a suite which was huge and looked over the river. The decor is very 90's with a ridiculous neon headboard and bright blue wild grass motifs!?!?
It was good value for money and the staff were friendly and helpful.
It is a good central location if you are here for business.

Room Tip: Suite with river view
  • Stayed: July 2014, travelled on business
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Thank Libby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded 10 July 2014

Dear Libby. Really appreciate your comments in regards to your stay with us. I am sorry that we were unable to give you the four star plus feeling, which we would like to stand for. With kind regards, Dick Breukink, General Manager

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Reviewed 30 June 2014

Room clean; check in and out efficient; dinner and breakfast better than good; bed comfortable. had to have the air con on to cool the room; TV remote tricky to get to work so 2 replacements. Staff willing and cheerful. More expensive than other hotels of similar standard

  • Stayed: June 2014, travelled on business
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Thank Janice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded 10 July 2014

Dear Janice. Thank you so much for your comments in regards to your stay with us. Really appreciate your feedback which I will share with my managers. Best regards, Dick Breukink, General Manager

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Reviewed 30 June 2014

Not a great start. Booking 2 months prior to stay I requested a suite with adjoining room so my family could join me and was told this configuration didn't exist. On arrival I thought I'd check this again, and one front desk agent said "no" but was quickly corrected by another who told me that there was such a configuration but it was of course now booked out.
That said, the staff responded admirably and gave me free valet parking. In fact the staff here were all great, very friendly and obliging. The hotel is also great for traveling with kids, with free breakfast, a play area in the restaurant, activity packs etc.
Unfortunately the air con in my room made a terrible rattling sound which meant I couldn't use it at night and the room became very stuffy. Each morning I reported the fault, each afternoon I was told it was fixed and each night it rattled again. Combined with a "standard room" that felt small, I didn't sleep well here.

Room Tip: ask for a room overlooking the river and get a superior room if possible for the extra space.
  • Stayed: June 2014, travelled with family
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Thank BozD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded 8 July 2014

Dear Guest. Thank you so much for providing us with feedback on your stay. Really great to read your comments in regards to our kids program; we are glad that it worked. As far as the interconnecting room to a suite; there are actually only two rooms in the hotel who do interconnect and I guess they were booked on the day of your arrival. Sorry about the maintenance isses; please let us know your room number where you stayed and we can fix these. Best regards, Dick Breukink, General Manager

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Reviewed 26 June 2014

If you can afford the price the top rooms are superb. Very roomy, super comfy, great sleep and very very high tech. Why do these hotels charge for parking, internet and films? I am here because they upgraded me from the brother Ibis. Well done on the service, but such a low base to start from.

I am on a crusade here. Ten years ago NZ hotels were wonderful welcoming places, but these multinational chains don't cut the mustard. Stay away and support the great local hospitality. Stay a few km away, pay less dollars and enjoy the warmth of a great Kiwi motel.

Room Tip: They respond to grumbles, so book low price and ask for an upgrade. Riverside is nice,
  • Stayed: June 2014, travelled on business
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Thank NeilMarshall2267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded 29 June 2014

Dear Neil. Thank you very much for your comments in regards to your stay with us. I really appreciate your feedback and I can assure you that we are working constantly on meeting the market demands. With our newly introduced service training, we certainly want to be as welcoming as any of my collegaes. Hope to welcome you back to us. Best regards, Dick Breukink, General Manager

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Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Phone Number:
Region: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Hamilton
#4 Family Hotel in Hamilton
#4 Business Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#6 Luxury Hotel in Hamilton
Price Range: £86 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Official Description (provided by the hotel):
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel

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