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“Excellent stay”

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Park View Motor Lodge
Ranked #12 of 63 Hotels in Hamilton
Certificate of Excellence
New Plymouth, New Zealand
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent stay”
Reviewed 2 August 2014 via mobile

We stayed one night recently. Very happy with location, reception staff were very helpful with all enquiries. Perfectly clean and comfortable. Kitchen well appointed too. Pool area very clean and inviting too with pool nicely heated. Free WiFi was much appreciated too. Will be back!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Hoae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 reviews from our community

Traveller rating
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    36
    13
    2
    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Whitianga
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2014

Stayed there for 3 nights. Was meant to be just a relaxing time away from home. (So we were hoping to be able to sleep in). Well, there are no "Do Not Disturb" signs - and no "Please Clean My Room" signs to hang on the outside door handle. So we were woken at 9 am every day by the cleaners, and then again at 10 am. And on our first morning, they came again .... and then disappeared. The Motel information book says the cleaners are there from 9 am to 1pm. So that first morning, on our way out, we went into the reception to ask for the room to be cleaned... and were told that the cleaners were already gone. When questioned, the guy said he couldn't pay their wages to just sit around. The conversation continued for a while, but it was all about the cleaners wages, and no word mentioned about customer service. He didn't offer new towels, didn't offer anything.
Oh yes, about the towels, you get three - one small hand towel, and two medium sized bath towels. No spares.
The room was reasonably clean, but it was not vacuumed at all while we were there.
There are all the standard HD Freeview channels, plus Sky Movies, CNN, and 3 Sky Sports. But for all the Sky channels, you have to put the volume full on, and even then it is not loud enough.
We will not be returning to this motel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkViewMotorLodge, Manager at Park View Motor Lodge, responded to this review, 29 June 2014
Dear DavidR. It is unfortunate that your stay at Park View Motor Lodge was ruined by avoidable circumstances. Firstly, there was clearly a breakdown of communication between yourselves and our housekeeping staff. Secondly, it is sad to see that you have turned an innocent discussion about the service of your unit around in such a negative way. At no time during the conversation or during the three days did you ask for additional towels, which we are happy to provide....along with "do not disturb" signs if requested. Our reviews on this site generally testifies of great customer service. On your other points, it is pretty hard for the cleaners to vacuum your unit if they are denied access to the unit in the first place and as for the TV volume settings, I am not too sure how load you were expecting the TV to be??? The volume settings are of such that it does not disturb people in adjacent rooms, but is still rather load on full volume. Harry
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Tauranga, New Zealand
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 May 2014 via mobile

Hubby & I booked here for one night as we were going to a concert at Founders Theatre. It couldn't have been handier being a 10 minute walk away.
This is a very comfortable motel with well equipped modern rooms.
We fully recommend the $20 per head cooked breakfast delivered to the room exactly on time ordered. Well cooked & generous portions set us both up for our journey home.

Stayed May 2014, travelled as a couple
Helpful?
Thank Cadgiebin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkViewMotorLodge, Manager at Park View Motor Lodge, responded to this review, 29 June 2014
Dear Cadgiebin. Thank you for your review posted on your recent stay at Park View Motor Lodge. Our location is indeed ideal for any event at Founders....saving you the hassle to find parking. We are also just a five minute walk to the closest restaurant. Hope to see you back soon! Harry
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Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2014

My family and I stayed at the motel overnight and we were very impressed with the room and facilities. The room was clean, lovely and surpasses our expectations. We went swimming twice and both times, the pool was well heated. The spa was a real treat too. Good communication when we made reservation and everything went smoothly at check-in even though we were 2 hours later than what was originally stated. Service was warm and friendly. Kitchen was clean, tidy and well fitted which is a real bonus because we could prepare simple meals for the kids. It had a stove, microwave and even a coffee plunger. Coffee, tea and milk are provided. Highly recommend this motel and we will definitely visit again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toon001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkViewMotorLodge, Manager at Park View Motor Lodge, responded to this review, 23 May 2014
Dear Toon001
Thank you for the fantastic review on your recent stay at Park View Motor Lodge. We are so happy that you enjoyed your stay and that the service and facilities surpassed your expectations. The pool is indeed heated and especially popular with families with children. Thank you so much for the great recommendation.
Harry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Shore City, New Zealand
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 May 2014

We stayed here one night recently and thought the Motel was very nice and modern - just a short walk to Waikato Stadium, so it is ideal if you are going to see a game there, but if you don't like Rugby it may be a bit noisy if you are staying there during a game..
We found the room to be spacious, well laid out with everything you would need.
The bed, although comfortable was quite low, so I am not sure how elderly people would get on getting in and out of the bed
There were plenty of channels on the TV and free wifi was a bonus.
The pool area was good, clean and the spa was nice
We stayed upstairs and didn't hear anything from the room underneath - some motels you can hear people in the room above or below you
Only downside was the toilet was not 100% clean, when we got there, but upon checkout the owners said they had been having trouble with their cleaners recently, so hopefully those problems have now been been fixed.

We would happily stay there again

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muffinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkViewMotorLodge, Manager at Park View Motor Lodge, responded to this review, 23 May 2014
Dear Muffinz
Thank you for the review on your stay at Park View Motor Lodge recently. Our close proximity to the Waikato Stadium does make it ideal for attending the games. The heated pool on site is certainly a winner in everyone's books and having spa baths in every room is a huge bonus. Our housekeeping staff work tirelessly in maintaining high quality standards and I think that you may have misunderstood our reply to your complaint of your toilet. We do not have any trouble with our cleaning staff, but pledged to make the housekeeping staff aware of the problem that you experienced to make sure that something similar does not happen again.
Harry
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Zurich, Switzerland
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 May 2014

Really all you need for a roadtrip stop, clean spacious rooms and good location. One downside that we experienced, which we thought to not be acceptable for an 'overnight only' type of hotel catering to people on a road trip, is that reception closes early (I remember 9pm) with no chance to check in later. This could stress you a bit when you are on the road and e.g. Want to make a dinner stop or run into a traffic jam...

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkViewMotorLodge, Manager at Park View Motor Lodge, responded to this review, 4 May 2014
Dear Georg H
Thank you for taking the time to write a review and we are happy that you enjoyed your stay. Even though we close reception at 9pm, arriving outside office hours has never been an issue, we only need a phone call or an email from a guest to make the necessary arrangements.
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Wanaka, New Zealand
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 April 2014 via mobile

My family and I stayed in a family unit for one night over Easter. We were impressed with the well appointed rooms, modern decor and service. The motel is located just on the outskirts of the inner city area, and restaurants and entertainment just a short distance away. Apart from the wifi signal, which was a bit patchy at times, all the mod cons were great. It's certainly a good reliable choice for Hamilton accommodation, and I would wholeheartedly recommend.

Stayed April 2014, travelled with family
Helpful?
Thank Gondwana80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkViewMotorLodge, Manager at Park View Motor Lodge, responded to this review, 23 May 2014
Hi Condwana80
Thank you for your fabulous review. We truly appreciate your kind words and recommendation.
Harry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park View Motor Lodge

Property: Park View Motor Lodge
Address: 450 Tristram Street, Hamilton 3200, New Zealand
Phone Number:
Region: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Hamilton
#6 Business Hotel in Hamilton
#8 Family Hotel in Hamilton
#9 Luxury Hotel in Hamilton
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Park View Motor Lodge 4.5*
Number of rooms: 24
Official Description (provided by the hotel):
Park View Motor Lodge is located in a quiet area close to the Hamilton city centre. Facilities include a heated indoor swimming pool, sauna, free WiFi, in-home spa baths, Sky TV, and luxury king beds. ... more   less 
Reservation Options:
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Also Known As:
Park View Hotel

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