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“Excellent in every way”

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ASURE Colonial Lodge Motel
Ranked #11 of 47 Hotels in Napier
Certificate of Excellence
Greytown, New Zealand
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent in every way”
Reviewed 16 December 2012

Older couple here for 2 nights for a wedding at the nearby Mission we were bowled over by the total commitment to excellence this family-run - since 1969 - motel offered its guests. Starting with the decor of our unit 9, designed for two to four people, every detail was above the expected standard - from the cleanliness of it all, the beautiful kitchen and dining utensils, lovely decor with graceful low-key colour schemes and a few tasteful bright accents and carefully chosen furniture. For our friend in the living room the pulldown bed from the wall was wonderful - easy for an older person to set in place, bed all made up ready to go. Main bedroom with very comfy kingsize bed and big generous pillows, furniture where you needed it and the size one needs when travelling, not too big or too small. Bathroom decor with excellent lighting, thoughtful makeup removers, loads of linen, soap, shampoo, hairdryer and good mirrors, and the whole unit was designed by someone who really knew what they were doing. I'd say, a woman! Owners and staff were so helpful in every way and a delight to receive weekend paper on the doorstep. Even the pavers in the lawns are spaced for high-heel walking. Garden furniture was generous and we wished we could have stayed for a week! Even ice in the guest laundry! Thank you for such a perfect visit.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gail_isaac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 reviews from our community

Traveller rating
    150
    36
    7
    4
    0
See reviews for
81
47
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27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Darwin, Australia
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 December 2012 via mobile

Stayed here with my sister, her husband and another friend while visiting Napier for a wedding. It was a short taxi ride from Mission Estate Winery where the wedding was happening, and an easy walking distance to some shops and restaurants, important as we had all flown into Napier.

For us the best feature of this motel was the helpful owner, who checked us all in at 8 o'clock in he morning, upgraded us for free as the other room was not ready and was generally just an awesome guy who went out of his way to be helpful.

Our room was really nice, and the whole feel of the place was warm, comfortable and relaxing. The gardens are well laid out creating privacy for the different groups staying here. And good wifi connection also appreciated, for IT dependent brother in law. A great stay, ticked all the boxes for us and then some.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Djc005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 November 2012

We are now into the fourth week of a six weeks' motoring tour of New Zealand and usually remain one or two nights at each location. We would, without hesitation state that the Colonial Lodge is by far the best motel we have stayed in. Mark and his staff are totally service minded and will do everything possible to keep you happy. On top of this, the entire motel, grounds and gardens are immaculate. The layout of the motel is well conceived giving many secluded corners and interesting perspectives. The lawns, pathways, trees and planting are superb and tempt one to explore the entire motel. The rooms (we had a 1 bedroom unit) were contemporary, stylish and absolutely spotless and came equipped with everything you could wish for. It was easy to prepare breakfast in the kitchen, the beds were very comfortable and the bathroom sparkling. On the lawns are numerous picnic tables with parasols where one can breakfast or dine 'al fresco'. Even more, the motel is equipped with a superb heated swimming pool under a magnificent palm tree. We were there in fine weather but even on rainy days you can also have the pleasure of an indoor spa bath in tip top condition and a well equipped games room. To sum it up this motel has everything and a final plus: they are the only establishment we have found with an 11 am checkout Great value for money and for a couple who live in Norway a heartwarming experience to escape the Arctic cold. We will be back.

Stayed November 2012, travelled as a couple
Helpful?
3 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
1 review
Reviewed 18 October 2012

What a great stay we had. the rooms were very clean and spacious and the darkness of the rooms once the curtains we pulled were appreciated by us tired parent and our not so keen youngies to go to sleep. The other facilities available such as the games room, the play area, the spa and the pool were also great for us all. The host of the motel were very accommodating and very helpful with advise of things to do around the area. We had a great stay and would fully recommend this motel

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baseb44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark J, Manager at ASURE Colonial Lodge Motel, responded to this review, 5 November 2012
Hi - thanks so much for taking the time to review us here - really pleased you and the kids had a great sleep! Also that you were able to enjoy some of our "local" recommendations. Look forward to seeing you back again soon. Cheers Mark J
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Plymouth
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2012

Our family for four (2 adults 2 kids) recently stayed here for four nights. We found it incredibly welcoming and relaxing. Great games room and spa. We all enjoyed these. We loved the ambience of the garden and my daughters loved having a fresh orange every day!

Unfortunately the pool was being cleaned while we were there, but we can't wait to try it out on our next visit. The hosts were amazing, taking a genuine interest in our stay, recommending some places and even providing local news articles on events we had seen the day before.
The motel was super clean, well appointed and very spacious. The beds were warm and comfortable which is always a bonus!

The location was great with Taradale shopping just done the road and only a short drive away from Napier beaches, the best chocolate shop ever, Silky Oaks, and awesome Indian food, The Red Chilli. The local RSA was also welcoming.

We recommend the motel as a great place to stay. It was well priced and the facilities were top class.

Room Tip: 2 bedroom units were spacious and quiet. Great for the young ones!
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Melanie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 8 October 2012 via mobile

This is a wonderful motel, clean and spacious rooms, extremely friendly staff and great value for money. We stayed three nights and this is our third visit. The landscaped grounds are beautifully maintained with tropical planting and birdsong in the mornings - very relaxing to wake up to. Would thoroughly recommend to anyone.

Stayed October 2012, travelled with friends
Helpful?
Thank Belinda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
Reviewed 14 September 2012

Our CBHS Hockey Team of 5 adults, 16 boys(15-18 years) stayed for a week. Excellent/ideal facilities for a team-incl hot & colds in pool/spa. Clean, high standard facilities. Friendly, helpful staff that went the extra mile providing extra pots for cooking, BBQ, etc..Lovely grounds which encouraged the team to sit outside on picnic table at times. Spacious Apartment for team meetings & large TV screen for review of games each night. Location-walk to supermarket for boys, not ftoo ar from airport or Hockey grounds. Entertainment in pingpong/pool room. One of best places our team has stayed. Highly recommend a team or family to consider staying with Mark at the Colonial.

Room Tip: Apartment good for groups/team meetings.
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark J, Owner at ASURE Colonial Lodge Motel, responded to this review, 9 October 2012
Thanks for taking the time to write the review - we are really pleased you and the team enjoyed the stay here in the Bay. Great the team made use of all the facilities we are lucky enough to have here. Look forward to seeing you again soon. Cheers MJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ASURE Colonial Lodge Motel

Property: ASURE Colonial Lodge Motel
Address: 164 Gloucester Street | Hawke's Bay, Napier 4112, New Zealand
Phone Number:
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 47 Hotels in Napier
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — ASURE Colonial Lodge Motel 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
* Highly Recommended on Trip Advisor: Ideally located in award winning park-like grounds just mins to Napier's Art Deco Capital. Walking distance to local cafes, shops and wineries (Mission Estate, Church Rd Winery) * All rooms have been recently refurbished are spacious, fully self contained with contemporary kitchens and bathrooms. * Many on-site facilities including: Heated Swimming Pool, Private Spa Pool, Outdoor BBQ Areas, Games room (Pool-table/Table tennis/PS3), SKY Digi LCD TVs, Air Con/Heat pump,Playground, Restaurant & Bar adjacent etc...* Did we mention local friendly hosts?!! ... more   less 
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