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“Well appointed rooms, extremely clean and very professional hosts. Loved it”

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Palm City Motor Inn
Ranked #9 of 47 Hotels in Napier
Certificate of Excellence
Hamilton, New Zealand
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Well appointed rooms, extremely clean and very professional hosts. Loved it”
Reviewed 21 April 2014

Really enjoyed our stay, with rooms that were super clean and a bed that was so comfortable! Hosts were lovely and helpful. Whilst not on the beach front its only minutes to town. Very well priced and we will stay again when in Napier.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thetubmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmcityMI, Owner at Palm City Motor Inn, responded to this review, 29 April 2014
Glad to hear you will be coming again, we look forward to seeing you.

Dean and Helen Young
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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196 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Wellington, New Zealand
Level 5 Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 February 2014

This is Glynis from Kapiti 4 Seasons Tours. Our group went to Napier last week to see the Gannets and their chicks. Helen our host was very helpful from the moment we booked until the moment we left. Our group of seniors all decided this was just the kind of motel we enjoy, modern, clean and ground floor, suited us all, we will be back again for sure...
We stayed two nights and used 4 studio and 3 one bedroom units. The one bedroom units had a nice size lounge, so we used our unit for pre-dinner drinks.

Room Tip: Decide if you want morning or afternoon sunshine, Helen will advise you for sure.
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  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
Thank kiwiconnection2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmcityMI, Owner at Palm City Motor Inn, responded to this review, 29 April 2014
Lovely to meet you and your husband, Glynis and glad the tour worked so well. We look forward to seeing you again next time you are in Napier.

Dean and Helen Young
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset, United Kingdom
Level 4 Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 February 2014

We stayed one night at Palm City Motel, in a family suite with a double bed and two twins. The rooms were spotless and well fitted out with a useful little kitchen (including microwave, fridge, kettle, china and utensils etc) the upstairs bathroom had a bath and the ground floor bathroom had a power shower. The motel also has a small pool which was very useful when the temperature hit the 30s! The couple who run the motel are very welcoming and were happy to answer our questions about the town and where to go. We ate breakfast in the restaurant - again good value and good food. They obviously take great pride in this motel as is evident by the high standards! Whilst this motel is not at the beach front it is a short hop from the city centre. So if you are thinking of visiting Napier this is a great place to base yourself. We would definitely return.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bensunjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmcityMI, Owner at Palm City Motor Inn, responded to this review, 29 April 2014
We hope you enjoyed the rest of your time in New Zealand, thank you so much for the lovely review.

Dean and Helen Young
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
Reviewed 25 February 2014 via mobile

needing 1 nights accommodation in Napier searched on line. Palm city came up trumps for rate for 1 bedroom apartment very reasonable! On arrival our friendly host Dean was welcoming. Our room was well set up, modern and spotless. The bed was so comfortable it was a struggle to get out of in the morning. The shower over Spa bath had great water pressure so was a pleasure to use. We highly recommend Palm city as a reasonably priced motel which is clean tidy and comfortable. Book on their website or call. Enjoy!

Stayed February 2014, travelled as a couple
Helpful?
Thank Liz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmcityMI, Owner at Palm City Motor Inn, responded to this review, 29 April 2014
Thank you Liz for taking the time to write such a lovely review, we appreciate it. Glad to hear the only downfall was getting out of bed in the morning lol!!

Dean and Helen Young
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, New Zealand
Level 6 Contributor
108 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 February 2014

We stayed as a family of four and the unit were were put into suited our requirements perfectly. There was a queen sized bed (comfortable!), in the lounge with tv, microwave, fridge and sink all in the same room. Our children stayed in the bedroom which had two single beds. There was a bathroom with shower & toilet off the main room.

One of the reasons we chose this motor inn was the fact that it had a swimming pool and a spa pool, however we were so busy seeing all that the Hawkes Bay had to offer that we only used these once on our three night stay. However, we enjoyed soaking in them on the day we arrived after driving for over 4 hours!

This was one of the quietest places we've ever stayed at - we never heard any other guests coming and going despite being next door to other occupied units and their cars being parked outside our unit!

I'd definitely recommend Palm City Motor Inn to anyone requiring a good, clean place to stay in Napier.

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
Thank chynna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmcityMI, Owner at Palm City Motor Inn, responded to this review, 10 February 2014
Glad you had a great weekend here, hope to see you again soon.
Dean and Helen Young
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, Wellington, New Zealand
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 January 2014

We stayed here with three adults and two children in a two bedroom unit. Two bedrooms (one with two single beds and the other with a queen bed) were upstairs plus a bathroom that had a toilet and bath. The other bed was a single, downstairs in the lounge. The bathroom downstairs was large and had a toilet, hand basin and shower. The kitchen was a good size too with a full sized fridge and microwave etc. The free use of the washing machine was really handy and the free wireless broadband was appreciated. The swimming pool was freezing so the kids didn't stay in long. That contrasted to the room which was hot hot hot with just an electric fan to cool it - no aircon. It was hard to sleep at night - it was so hot.
The hosts were extremely friendly and helpful. Nothing was a problem - probably the friendliest people I've ever met running a motel.
Took about seven minutes to drive down to the Marine Parade and the nearest supermarket is about a four minute drive.

Room Tip: Recommend the two bedroom unit for a family - they are spacious so you aren't living on top of o...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HatTeddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmcityMI, Owner at Palm City Motor Inn, responded to this review, 10 February 2014
Thank you for your lovely comments, we hope to see you again soon.
Dean and Helen Young
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton
Level 4 Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 January 2014

Overall a good stay - i wouldn't say Very Good though due to the hairdryer incident which cost me some hair & the fright of my life!

There were a few things i loved about this place:

1 HEAPS of towels in our unit - more than enough, it was great
2 PROPER bedrooms - not squished up, spacious.
3 Nice furniture, modern & comfortable (except the double bed - not so much)
4 Super friendly lady at reception, she was lovely (blond lady, not sure on name)
5 Full size fridge/freezer in our room (although check the seals on it room 25)

A couple of things i didn't like were:

1 Didn't have the normal complimentary individual shampoo, conditioner & soaps - instead had big & not very good quality pump bottles to be shared from guest to guest (most of which were quite grimy & slimy around the top) Very drying hair wash.
2 Door was hard to lock, hard to unlock & just plain rickety.
3 Hair dryer was older than me! & ripped out some of my hair due to the safety top being broken off (this is not acceptable & i was SHOCKED this had not been replaced or at least removed) This was NOT safe to use, very, very old & a major hazard - it could have been MUCH, MUCH worse had i not been quick to turn it off. PLEASE LOOK INTO THIS.
4 Pool was a bit dirty, lots of bits in it & murky looking.

Overall apart from the hair dryer incident we were satisfied with the actual stay but its hard to look past a burnt scalp & having your hair ripped out. I didn't want to take it out on the poor girl from reception but i was pissed off - what if my daughters had used the hair dryer?

  • Stayed January 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank GandTHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmcityMI, Owner at Palm City Motor Inn, responded to this review, 29 April 2014
Thank you for your review. Glad to hear all the lovely comments, but shocked to hear the hair dryer incident. Unfortunately this has never happened before (or since thankfully!) but when we begin renovating the two bedroom apartments we will certainly look at the set up of the hairdryers. As for the pool, we clean the pool every day over the summer months as we were away when you visited I cannot comment on weather conditions which obviously effect the condition of the pool.

Dean and Helen Young
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palm City Motor Inn

Property: Palm City Motor Inn
Address: 31 Georges Dr.,, Napier, New Zealand
Phone Number:
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 47 Hotels in Napier
Price Range (Based on Average Rates): £
Hotel Class:4 star — Palm City Motor Inn 4*
Number of rooms: 30
Official Description (provided by the hotel):
Centrally located in Napier, the Art Deco Capital of the World, Palm City Motor Inn provides a great mixture of studio, one and two bedroom apartments all situated off the main road. All our apartments have free WIFI, LCD TVs, SKY television and the complex provides a tranquil environment to all guests. Situated within walking distance to McClean Park and a short drive to local wineries and sports grounds. Palm City also has an onsite bar and restaurant (open Monday - Thursday & by demand on the weekend), spa pool, swimming pool, BBQ and children's playarea - the perfect location to unwind and relax after a long day sampling the amazing attractions the Hawkes Bay has to offer. To help take the headache out of organising your activities, we are also happy to organise wine tours and have bikes at the motel available for hire, which allows more time to relax and enjoy the amenities we have to offer. Onsite conference facility with catering available. The warm welcome you will receive on arrival makes Palm City a home away from home. ... more   less 
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