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“Going the extra mile”

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Quality Inn Napier Travel
Ranked #21 of 47 Hotels in Napier
Christchurch, New Zealand
Level 3 Contributor
13 reviews
3 hotel reviews
“Going the extra mile”
Reviewed 21 April 2014

The staff at the Quality Inn in Napier really went the extra mile to make traveling with a baby as comfortable as possible. We booked online and the room we got really wasn't suitable for a baby, the manager(?) moved us to a bigger better room at no extra charge... stoked.

Handy location and comfy bed, wish we had packed the togs..

Room Tip: Book over the phone to ensure you are matched to a room that suits your needs. Take your swimsuit.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mischief_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review, 16 August 2014
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Sincerely,

The Team
Reservations
Quality Inn
(06) 835 3237
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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262 reviews from our community

Traveller rating
    57
    114
    63
    18
    10
See reviews for
64
99
10
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 April 2014 via mobile

Room was ok, quite small and bed not very comfy so made two nights a long stay plus the quilts on bed made it a bit dated . Great service though and really central. We got a sea view room and could just see the sea with a bright restaurant sign on our balcony but it kind of made us feel part of marine parade. We did enjoy our stay, very tidy rooms and clean.. You should upgrade to duvets in the rooms that would make the beds it more attractive :)

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissRach01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review, 16 August 2014
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Sincerely,

The Team
Reservations
Quality Inn
(06) 835 3237
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Napier hotels

Oregon, Ohio
Level 6 Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 April 2014

The Quality Inn on Marine Parade had warm welcoming staff. Had bicycle rental also which we took advantage of. Close to shopping and Marine Parade experience. No view of sea, but set back off the street which was good to avoid traffic noise. Heated pool was great. Inside our room was large comfortable bed, seating area, large bathroom and great kitchen facilities. Very clean. The Bistro restaurant is attached to the motel and offered breakfast, lunch and dinner. We only dined for dinner, but was very nice meal.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramirezmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review, 16 August 2014
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Sincerely,

The Team
Reservations
Quality Inn
(06) 835 3237
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 4 Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 April 2014

We had a 1 night visit to this hotel. The room was clean and comfortable. The meal in the restaurant attached to the hotel was very good.
The hotel had a swimming pool and a guest laundry room which was moderately priced.
Quite expensive in comparison to many other better equipped places we stayed at.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabingates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review, 16 August 2014
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Sincerely,

The Team
Reservations
Quality Inn
(06) 835 3237
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 March 2014 via mobile

Well-located and a pretty good room. Helpful and pleasant staff. We would be happy to stay here again if we ever travel to this wonderful city in the future. We wish we could have stayed longer and that this website would tell you how many characters you have used when demanding at least 200!

Stayed February 2014
Helpful?
Thank LondonpairLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review, 16 August 2014
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Sincerely,

The Team
Reservations
Quality Inn
(06) 835 3237
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent,
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 March 2014 via mobile

We stayed here for two nights this week with our 5 month old baby whilst visiting friends. The motel was everything that we needed. Quiet, roomy & totally met all our needs. Having contacted another hotel prior to our visit they wanted to charge us an extra $28 a night to bring the baby so it was great to find this motel who didn't bat an eyelid at us having a travel cot in our room & didn't charge a cent extra.
Next time we're in Napier we'll definitely stay here again.

Stayed March 2014
Helpful?
Thank ScottieKent_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review, 16 August 2014
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Sincerely,

The Team
Reservations
Quality Inn
(06) 835 3237
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2014

This is a great hotel, onsite restaurant has a very selective menu. Swimming pool is lovely.
really nice staff who were very helpful with directions around Napier, internet was easy to use a free, will defiantly be back again.

Room Tip: sea-view room is worth a little extra $
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review, 16 August 2014
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Sincerely,

The Team
Reservations
Quality Inn
(06) 835 3237
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Napier Travel

Property: Quality Inn Napier Travel
Address: 311 Marine Parade, Napier 4110, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#18 Luxury Hotel in Napier
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Quality Inn Napier Travel 4.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Quality Inn Napier Travel Hotel Napier
Napier Quality Inn

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