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The County Hotel Napier
Ranked #2 of 46 Hotels in Napier
Certificate of Excellence
Reviewed 24 February 2014

Excellent location near the beach and downtown, good bar and restaurant, attentive staff, very nice rooms. Very hard to do better in Napier, although it is not inexpensive. It as a library. Even if you don't want to borrow a book, go in and peruse the collection while you have a glass or two of the free port. The concierge service is good. While they print a google map for your day's outing, have an apple and a sparkling glass of water, maintained by the front desk. Need something? Just ask. They are working hard to make this a first-rate Napier hotel. We think they have succeeded.

Stayed: February 2014, travelled as a couple
Thank Juanita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 4 March 2014

Juanita D
Your feedback on the hotel’s facilities, guest rooms and service is very much appreciated.
It was our pleasure to have welcomed you as one of our guest!
Thank you for taking the time to post your review on Trip Advisor. We are delighted that you enjoyed the ambiance we have created!
We hope your remaining trip is safe and memorable! Warm Regards - Fiona

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889 - 895 of 1,120 reviews

Reviewed 22 February 2014

The County is a bit weird. It's one of the few non-Art Deco buildings in Napier, having been one of the very few not destroyed in the 1931 earthquake and fire that destroyed the city. It was also originally an office building, so the transformation to hotel, although very cleverly done, feels a bit weird. It felt like a bit like we were sleeping in the board room. Great modern loo, however, nice trading library and complimentary port every night. As well, a very cosy bar where we had our free welcome drink. Excellent location right off the marine drive, and lovely staff. Did not try the resto, which sounded delish, but pricey. If you're there in summer, you might consider a lighter, airier spot, more Napier-ish, if you will, but we were very comfortable and well cosseted.

Stayed: January 2014, travelled as a couple
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 4 March 2014

John C
Thank you for taking the time to review The County Hotel, your honest comments are much appreciated. We hope you enjoy your remaining adventure and wish you a safe trip home.
Warm Regards
Fiona Booth

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Reviewed 20 February 2014

From the warm welcome at check-in to the thank-you email after leaving, the County Hotel really excelled at hospitality. Churchill's bar was stylish with a good selection of wines and tasty small plates. Room was large, nicely furnished and had everything we needed including the all-important coffee plunger. Didn't have breakfast as it finished at 10. A later check-out would have allowed a more leisurely morning.

Tip: The two suites and most if not all of the rooms on the second floor have private balconies.

Stayed: February 2014, travelled as a couple
Thank SeriousFrolic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 20 February 2014

We truly appreciate your generous compliments on The County Hotel.
Thank you for taking the time to post your thoughts on Trip Advisor. We are very pleased you enjoyed all the little things our boutique hotel has to offer the discerning traveler.
I am sorry we could not offer you a later checkout during this busier season.
I do hope your trip to New Zealand was enjoyable. Thank you again for staying with us!
Warm Regards Fiona Booth

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Reviewed 19 February 2014

We stayed here for 3 nights on our tour of New Zealand. The rooms do not have numbers but bird's names - we were in Pukeko. Very nicely furnished with a large en suite. Our only complaint with the room was the sunshine which streamed through the bathroom windows as it went down, reflecting off all the white polished surfaces, making the bathroom almost unbearable bright. There were no blinds at the windows to keep it out - we almost needed sunglasses to go in there.
In keeping with Napier town centre it's very Art Deco and all the better for that. There was an expensive breakfast menu and dinner in the restaurant in the evening was superb, as was the service. Parking was in a small lot opposite the hotel for a very reasonable $5 a day.

  • Stayed: January 2014, travelled as a couple
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Thank Carey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 20 February 2014

Thank you!! Your feedback is truly valued and your comments and opinion very much appreciated by our Team & Management. We will certainly take on board your comments regarding the brightness of the room.
Can I please suggest you found our menus delightfully “extensive” rather than “expensive”
It was our pleasure to have been of service to you & we wish you a wonderful & safe holiday in New Zealand.
Thank you again for taking the time to post your review on Trip Advisor.
Warmest Regards – Fiona Booth

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Reviewed 16 February 2014

Thanks to all the large team for a memorable weekend from the beautiful food, quiet and comfortable rooms to the location in central Napier.
Chris and Angela were most hospitable and we felt like we were being hosted in their own home. We look forward to returning soon
Owen and Sandra Melhuish

  • Stayed: February 2014, travelled as a couple
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Thank Owen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 17 February 2014

Owen & Sarah Melhuish
Thank you for taking the time to review The County Hotel. It was certainly another fun Mission Weekend! Angela, Chris and the team very much enjoyed your feedback. We look forward to welcoming you again when you should next return to the Hawke’s Bay.
Warm Regards
Fiona Booth

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Reviewed 15 February 2014

What an absolutely delightful experience!!
The County Hotel is the "jewel in the crown" of Art Deco Napier. From the initial reception to the tasteful and delightfully set out rooms and the welcoming management and staff, you just know this is going to be "a great stay".
The superb dining, excellent breakfasts and great bar facilities all add to the 5 star experience.
Chris, Steph, Bobbie and Maumita seem to go that "extra mile' to ensure your stay is memorable
and indeed all of the staff have a "nothing is a problem" approach to service and quality.
Want to stay in Napier? Don't go past the County Hotel!!!

Room Tip: All the rooms have NZ bird names rather than numbers. We stayed in "Ruru". An excellent la...
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  • Stayed: February 2014, travelled as a couple
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Thank Woody28a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 17 February 2014

Woody28a
What an absolutely delightful review!
Your comments are wonderful, thank you for taking the time to place your review on Trip Advisor!
We look forward to further delighting you with The County Hotel hospitality in the near future.
Thank you for staying with us!
Warm Regards
Fiona Booth

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Reviewed 12 February 2014

what a treasure the county hotel napier is.
beautiful rooms, fantastic owners and staff.
the rooms were immaculate.
food superb, bar staff wonderful, great breakfast.
the welcome here surpasses staying anywhere else

Room Tip: all the rooms are stunning you cant go wrong here. we stayed in the tui suite amazing
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  • Stayed: February 2014, travelled as a couple
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Thank Greg-Neil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 17 February 2014

KahikateaGardens
We appreciate your generous compliments upon The County Hotel.
Thank you for taking the time to post your thoughts on Trip Advisor.
We hope to have the opportunity to welcome you back to the hotel in the near future
Warm Regards Fiona Booth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Phone Number:
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Napier
#15 Romantic Hotel in Napier
Price Range: £94 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Official Description (provided by the hotel):
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 
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Also Known As:
County Hotel Napier

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