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“Art Deco hotel in Art Deco town”

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The County Hotel Napier
Ranked #2 of 47 Hotels in Napier
Certificate of Excellence
Fife
Level Contributor
66 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Art Deco hotel in Art Deco town”
5 of 5 bubbles Reviewed 24 March 2014

We stayed in the Huia suite for 1 night and absolutely loved the period furniture and attention to detail. It was beautifully appointed, immaculate and had a real wow factor as far as we were concerned. We would have liked to stay longer. The owner and staff went out of their way to be friendly, welcoming and generous. The breakfast was excellent with a very wide choice. The hotel is centrally located with secure parking available opposite for a modest fee. We would not hesitate to stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HolidayHarriet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review, 30 April 2014
Thank you for taking the time to post your thoughts on Trip Advisor.
I am delighted to read that you enjoyed our beautiful suite. I will pass your comments on for our management and team to also enjoy.
Warm Regards Fiona Booth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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980 reviews from our community

Traveller rating
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    19
    10
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80
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
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English first
Round Rock, Texas
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 18 March 2014 via mobile

Booked this room because of Trip Advisor rating. What a great place. The location was perfect, the staff were very accommodating, the rooms have an old world charm. Each room is named for a NZ bird species. There is a great library with complimentary port served in the evenings. The beds are super comfy!

Stayed March 2014, travelled on business
Helpful?
Thank Sandi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review, 30 April 2014
Thank you!! Your feedback on the hotel is truly valued and your comments and opinion are very much appreciated by our Team. Thank you again for staying with us. Warm Regards Fiona Booth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotorua, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

Immediately adjacent to the Art Deco Centre of Napier, this hotel oozes the nostalgic charm of the era. Predating the earthquake of 1931 it has been wonderfully renovated with an on site restaurant offering first class cuisine, equally brilliant bar food and breakfast. All the staff helpful efficient and friendly. Free Wi-fi access and to computer internet. No hidden extras. We have been touring for 6 weeks and the County Hotel stands out from the rest to date.
Neil and Angela Smith

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review, 30 April 2014
Wow! Thank you for taking the time & posting such a wonderful review!
It was a pleasure to welcome you as one of our guest’s. We are pleased you appreciated our boutique hotel. My warmest wishes to you both Fiona Booth.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sawbridgeworth
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

Very traditional and panelled timber everywhere. You are surrounded by lots of Art Deco touches, including some very tasteful furniture. An interesting touch was the free port after the meal. There was a large bathroom in the Rea room, all the rooms are named rather than numbered, with an interesting layout. The room had easy access for the lifts etc. The staff were friendly and efficient. We had a snack meal which was freshly cooked and hit the spot after quite a long day travelling.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geoffSawbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review, 30 April 2014
Thank you for taking the time to review The County Hotel, we appreciate your lovely comments. We are pleased you enjoyed the unique ambiance we have created at The County Hotel. Warm Regards - Fiona Booth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 March 2014

I’m a return customer, back for the delicious pork belly and a hearty chat at Churchill’s bar. The rooms are warm and inviting... well equipped for business travel. The staff are always friendly. I’ll be back!
-Nik

Room Tip: All rooms are first class
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review, 30 April 2014
Nik - Thank you for taking the time to post your review on Trip Advisor, we lvery much forward to seeing you again soon! Warm Regards - Fiona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 11 March 2014

This was the second time at this hotel on 11/2/14 for 2 nights, lovely hotel in a good location we were made to feel very welcome,the rooms are beautiful and comfortable.the breakfast is very good and freshly cooked. We met the owner Chris who is a great guy who took time to chat to us, as well as his lovely mother- in- law who always had time for you. We highly recommend this hotel if you want luxury with a friendly feel, all the staff are welcoming and professional
We would highly recommend this hotel and will be staying here again on our next trip to New Zealand. R&S Loughborough UK

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review, 30 April 2014
Rick P - Thank you! We appreciate your generous compliments on The County Hotel.
We are pleased you enjoyed all the little things our boutique hotel has to offer the discerning traveler. We look forward to welcoming you again in the not too distant future
I do hope the rest of your New Zealand trip was enjoyable.
Warm Regards Fiona Booth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 March 2014

It was an alright place to stay. I forgive whoever it was that messed up and somehow 'made a mistake' and I didn't get the room I booked many weeks in advance with the spa bath. However, if you want a descent night sleep after having been driving for 7 hours then don't stay here. After a long day's drive and attending a wedding, my partner and I went back to our room to finally get some sleep only to discover the walls are paper thin. The person next door with the TV on was fine but the people on the other side who were having extremely loud intercourse that went on forever (honestly we started to think they must be shooting an adult film in there) and then again early in the morning was just ridiculous. So in the end we checked out early, unbelievably tired and having to drive all those hours back home. Not much fun...

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this review, 4 April 2014
Thank you for your response on Trip Advisor!
We again would like to apologise for the unforgivable error with your booking and I am sorry you did not receive my normal high standard of attention to detail with your booking!
We do not normally experience noise problems at The County Hotel.
Perhaps Trip Advisor is not the place to voice such an explicit explanation of your problems and the noise! A quiet and discreet mention of this upon checkout would have been appropriate do you not think?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The County Hotel Napier

Property: The County Hotel Napier
Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Phone Number:
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Official Description (provided by the hotel):
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 
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Also Known As:
County Hotel Napier

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