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The County Hotel Napier
Ranked #2 of 47 Hotels in Napier
Certificate of Excellence
Reviewed 5 July 2014

this beautiful hotel was the best hotel that i have ever stayed in - and i have travelled all over the world to many 5 star hotels and they were nothing like this! the service was outstanding with staff going out of their way to make your stay perfect. the room was beautiful - huge! and VERY clean!! the atmosphere was amazing and the area is beautiful.
i highly recommend you stay here!
love the staff!!

Room Tip: the best room is the "Huia" room. loved it.
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  • Stayed: July 2014, travelled with family
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1  Thank monb47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 16 July 2014

Wow! What a lovely review! We value your feedback so thank you so much for taking the time to post your comments on Trip Advisor. It is delightful when guests enjoy our unique hotel and all the added treasures that await. I will certainly make sure our team read your fantastic review. Thank you again for staying with us at The County Hotel. Warm Regards Fiona Booth

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763 - 769 of 1,059 reviews

Reviewed 5 July 2014

We stayed in the most beautiful suite in the hotel (so large that it felt more like an apartment than a hotel). The large bathroom including spa bath, ornate trimmings and comfy bed were only outdone by the friendly service that all the staff gave.
The location is within walking distance from the lovely township and the strip running along the bay.
We have stayed in many hotels throughout the globe and this one is our favourite by far.
We are making arrangements to return in a couple of years for an art deco weekend so hopefully we will get a room.

Room Tip: The family suite-large roomy and even a fire place!
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  • Stayed: July 2014, travelled with family
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1  Thank Janice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 16 July 2014

Thank you for taking the time to post your thoughts on Trip Advisor.
I am delighted to read that you enjoyed our beautiful Regal suite. I will pass your comments on for our management and team to also enjoy. We look forward to welcoming you for an Art Deco Weekend in February – it is certainly a fabulous time to be in Hawke’s Bay & Napier
Warm Regards Fiona Booth

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Reviewed 2 July 2014

What a fantastic hotel in the heart of Napier. Got a brilliant reception when we came in, stayed in the Kotuku room - with its own private spa bath. The room and the bathroom were immaculate & clean. We had dinner at the Wine street restaurant and the food was amazing as was the service. The breakfast next day morning - fabulous. Love the little touches like the port in the library, free unlimited wifi and the letter under the door in the morning with the weather forecast. Nothing was too much for the friendly and informative staff.
Would definitely recommend to all friends and family and would love to stay again !

  • Stayed: June 2014, travelled with family
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1  Thank TruthRev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 15 July 2014

We appreciate you taking the time to post your thoughts on Trip Advisor.
I am delighted to read that you enjoyed our beautiful unique hotel. We are lucky to have a friendly welcoming team throughout the hotel. The complimentary port is certainly a treasure & appreciated by many of our guests! I am glad you took the time to enjoy the hotel and all we have to offer our discerning guests. Warm Regards Fiona Booth

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Reviewed 1 July 2014

I had the pleasure of staying at the County Hotel in Napier recently. I stayed in the Pukeko room. All the rooms are named after native birds.The room was beautiful and clean. I would give it a 10 out of 10 for cleanliness.
The staff were friendly and very helpful nothing was to much trouble. Also there was free wifi, sky tv, stereo and dvd in the room, a beautiful library were you could sit and relax and have a free glass of port.
The food in the Chambers restaurant was excellent. After dinner you could go relax in the bar and have a drink or two.
Right in the center of Napier with walking distance to the shops, cafes and beach.
I loved my stay at the County and would recommend it to anyone.

  • Stayed: June 2014, travelled on business
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Thank shazza778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 15 July 2014

Thank you for posting your thoughts on Trip Advisor, we do appreciate your comments.
We have a fabulous housekeeping team who work very hard to maintain the standards of our rooms & hotel. I hope you will come back and enjoy our hospitality again. Warm Regards Fiona Booth

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Reviewed 1 July 2014

This historical hotel has a lot of character. The rooms are beautifully decorated in keeping with the period. Lovely spacious rooms. We loved the complementary Port and the ambiance of the place makes it a pleasure to stay. The staff cannot do enough to make you feel a special guest.
Breakfast was just a delight. Centrally located minutes from the beach. We loved it and can only highly recommend.
R and M Kraus - Sydney Australia

  • Stayed: July 2014, travelled as a couple
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Thank Sunteca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 15 July 2014

We appreciate you taking the time to post your thoughts on Trip Advisor.
I am delighted to read that you enjoyed our beautiful unique hotel. The Hotel library & complimentary port is certainly a treasure & appreciated by many of our guests!
I am glad you took the time to enjoy both the hotel and Napier. Warm Regards Fiona Booth

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Reviewed 29 June 2014

A great little spot, excellent friendly staff, very comfortable bed and handy to the centre of town and Marine Parade. A nice easy walk to an excellent restaurant in Mister D and a very good cafe in Ujazi. Great to have free wifi too.

  • Stayed: June 2014, travelled as a couple
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Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 15 July 2014

Thank you for posting your thoughts on Trip Advisor, we do appreciate your comments.
I hope you will come back and enjoy our hospitality again soon. Warm Regards Fiona Booth

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Reviewed 28 June 2014 via mobile

If you are visiting Napier for its heritage, then the county hotel is a great place to stay. Although an older building its been well done up and there are remarkably few sacrifices to comfort one makes when staying there. The parking is across the road but still only metres away. The staff were attentive and helpful. Our room was large and comfortable and the wifi great. The bar downstairs was good and the breakfast.. we were glad was not offered everywhere we went or we would have balloned (fantastic in other words). The only point ( which is not a complaint) is that while the location is great... there are no views. Its just in town really convenient to everything.

Stayed: June 2014, travelled with friends
Thank Phill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherNapier, Reservations Manager at The County Hotel Napier, responded to this reviewResponded 15 July 2014

Thank you!! Your feedback on the hotel & our location is truly valued and your comments and opinion are very much appreciated by our Team.
Thank you again for staying with us. Warm Regards Fiona Booth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Phone Number:
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
Price Range: £84 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Official Description (provided by the hotel):
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 
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Also Known As:
County Hotel Napier

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