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“Clean, quiet and acceptable for our needs”

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Bella Tuscany Motel
Ranked #17 of 47 Hotels in Napier
Certificate of Excellence
Reviewed 1 April 2014

I want to be careful here because I know the owners were new when we visited and I would like to believe they have by now made improvements. The units themselves are on the small size, but as elsewhere in New Zealand very clean. The owners provided all the necessary traveller information on Napier and will make recommendations for restaurants. The bed was comfy and the bathroom a good size (although more shelves would be helpful). The kitchen was very small and you had to prepare things on the corner table. We asked to use the barbeque (which had been advertised) and found they had none in working order. They did provided us access to another unit to cook our meal, but of course we were prepared to grill meat, not to fry it, and the distance to the grocery made getting additional supplies a bit difficult. The motel is a long way from the town, although as long as you have a vehicle it's very direct. Accessing the motel however can be tricky depending on the direction of your approach; we had to drive past the motel, turn into a subdivision and loop through it back to the motel. Thank goodness for GPS.

Room Tip: Suggest you check on your unit before accepting it; you may want to choose another for size or a bet...
  • Stayed: November 2013, travelled as a couple
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Thank JohnAnn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnno540, Manager at Bella Tuscany Motel, responded to this reviewResponded 3 May 2014

Many thanks for your comments, the Bar B Que is now fully operational, thank you for your time in writing your review.

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Reviews (105)
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73 - 79 of 105 reviews

Reviewed 14 March 2014

The room we were allocated was small and without much natural light. There are better rooms available than the one we were allocated. The motel is located some way from the city centre and we found no local eateries. The cooking facilities were limited basically just a microwave. There was not even a sink. Sadly when we came to use the microwave ours did not work. We went to reception only to find it closed despite it being during the declared opening ours. A call to the emergency number brought help and another microwave but the comment that ours had been working previously did not ring true. Maybe we were unlucky - maybe!

Room Tip: Avoid 11 or 12.
  • Stayed: February 2014, travelled as a couple
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnno540, Manager at Bella Tuscany Motel, responded to this reviewResponded 3 May 2014

Thank you for your review - constructive comment is always helpful. I am pleased you were happy with our response in obtaining another microwave for you, the unit purchased was our lead in studio price and yes, it is small compared to our one bedroom units or our superior studios for very little extra cost..

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Reviewed 10 February 2014

This motor lodge is in a quiet neighborhood, and is very clean with the comforts of home, like a DVD player, spacious washroom, and fully-equipped kitchenette.

Stay at this hotel because it's great value for your money IF you're renting a car while in New Zealand.

If, like us, you're travelling by coach or rail and don't have a rental car, I wouldn't recommend this motel. It's a seven minute drive into town (one way) and $16NZ cab ride. So unless you want to budget $32 each time you go into and out of the main town, choose another motel if you don't have a rental car. There's nothing walking distance from this motel, not even places to eat, so you will have no choice but to go into Napier while you're there. Again, not a bad thing if you have a rental car and are cooking your own meals the odd time. I just wish we were told before we stayed here because we were not prepared with our transportation.

  • Stayed: December 2013, travelled as a couple
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Thank LuisaPToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnno540, Manager at Bella Tuscany Motel, responded to this reviewResponded 3 May 2014

Thank you for your kind review, yes we do realise that Bella Tuscany is 3 Kilometres from the central city but all our display, marketing and advertising advises this fact.
We hope you enjoyed the rest of your NZ holiday.

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Reviewed 22 January 2014

Very small double suite with small outside sitting area which had not seen a broom for some time as leaves where all over table chairs and ground.
Ideal as a one night stop only but complex does have larger suites.
Shower was not the cleanest with black gunk in the shower tray joints.
After using plates, cutlery and cups found the only way of washing these was a plastic bowl which you filled in the bathroom.
Very well equipped for such a small suite.

Room Tip: Don't pick suite beside the office.
  • Stayed: January 2014, travelled as a couple
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1  Thank yogibears4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnno540, Manager at Bella Tuscany Motel, responded to this reviewResponded 3 May 2014

Thank you for your review. Your visit coincided with a very windy period whereby it is impossible to remove all leaves etc from parts of the property daily.
We do apologise regarding the cleaning of your unit - this has now been addressed - normally we have a very high standard as you will see from other satisfied reviewers.

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Reviewed 4 January 2014

Really enjoyed my stay at the Bella Tuscany. The owners were friendly and helpful, the price was affordable and the room was modern and spotlessly clean. There's a laundry available for use and a washing line out the back too. Thanks for having us!

Stayed: November 2013, travelled as a couple
1  Thank Ellen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnno540, Manager at Bella Tuscany Motel, responded to this reviewResponded 3 May 2014

Thank you very much for your lovely review - this is much appreciated as we strive to be the best we can at all times. Thanks

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Reviewed 4 January 2014

A good well appointed motel unit for four. Particularly impressed with the extras to make the room a bit smarter than the average motel unit. Good to have a private courtyard but is a little noisy which is to be expected being on Kennedy Rd. Helpful and courteous staff upon arrival and on enquiry about places to eat in Napier. A nice stay and will consider it a place to return to.

Stayed: January 2014, travelled with family
Thank Catherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnno540, Manager at Bella Tuscany Motel, responded to this reviewResponded 3 May 2014

Thank you so much for your review - it is so nice to get proper and deserved feedback from satisfied clients staying at Bella Tuscany. We welcome you back to sunny Hawkes Bay any time.

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Reviewed 24 December 2013 via mobile

First visit in Napier and absolutely loved the place. Bella Tuscany is a great motel with all the necessary mod cons (air con very good on hot days). Spotless clean spacious room. Had DVD player as well so we watched some movies.

  • Stayed: December 2013
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Thank RocknRoll_tours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnno540, Manager at Bella Tuscany Motel, responded to this reviewResponded 3 May 2014

Thank you so much for the excellent review. Very much appreciated

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Additional Information about Bella Tuscany Motel

Address: 371 Kennedy Road | Pirimai, Napier 4112, New Zealand (Formerly Bella Tuscany Motor Lodge)
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Luxury Hotel in Napier
Price Range: £62 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bella Tuscany Motel 4*
Number of rooms: 12
Official Description (provided by the hotel):
Jenny & Bruce would love to welcome you to Napier, New Zealand and share with you our lovely boutique, Mediterranean style accommodation. We provide personal and friendly service so that your stay with us will be a relaxing and enjoyable one. Bella Tuscany is graded 4 Star by Qualmark New Zealand Tourism's official quality assessment agency to ensure a very high standard of accommodation and service. For your comfort all rooms are air-conditioned/central heated with dedicated car parks in front of the suites. Hi-speed wireless internet is also available. All units are non-smoking. Napier, in the Hawkes Bay, is one of the Art Deco capitals of the world and is one of the most photographed cities in New Zealand. The area is renowned for the many award winning wineries, farmers markets, fruit orchards, scenery, trout fishing, bush and farm walks. It is widely accepted that the Hawkes Bay consistently has the best weather in New Zealand. ... more   less 
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Also Known As:
Bella Tuscany Hotel

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