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“Almost a perfect meal.”
Review of Three Doors Up

Three Doors Up
Ranked #8 of 197 Restaurants in Napier
Certificate of Excellence
Price range: US$15 - US$24
Cuisines: European, New Zealand
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Child-friendly, Business meetings, Local cuisine, Groups, Romantic
Dining options: Drinks, Lunch, After-hours, Accepts American Express, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Cowdenbeath
Level Contributor
53 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Almost a perfect meal.”
Reviewed 17 October 2013

We booked this restaurant as it had been recommended locally and featured high in the list on T.A. Its a lovely intimate setting with the music wallpaper and candles.
On arrival the restaurant was about 2/3 full and we saw friends within and had a quick chat with them during which time we fleetingly saw a waitress disappear into the kitchen where she remained for a few several minutes before returning and formally welcoming us.
We were duly shown to our table right next to the entrance door but fortunately it did not prove to be cold.
It became apparent that the waitress was going to have her work cut out to deal with the restaurant which had became almost full. We had to wait a long time for our order to be taken.
However to be fair the starter did arrive fairly quickly and the waitress provided additional drinks promptly. The starter of mixed breads, dips and olives was very good.
In due course we observed four dishes sitting at the pass and they looked as if they could be ours, they remained in situ for about four to five minutes due to the waitress dealing with the demands of the other customers.
They turned out in fact to be ours and when they arrived the risotto dishes were nice and hot but unfortunately the chicken dish was lukewarm as was the steak and the vegetables were cold. Having said that the food was very good, the steak was expertly cooked and the roast potatoes delicious, the chicken and risotto were lovely.
Overall a very nice experience and if all the food had been hot it would have been a 5* occasion rather than a 4*. As there was no information supplied to the effect that the restaurant was running a waitress short, I assume that it normally works with only one and whilst the lady did a very good job on her own, I would imagine that there will always be service issues and the possibility of cold food when the restaurant is full or almost full.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Parfantastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Hebrew first
  • Any
English first
Napier
Level Contributor
82 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Excellent food and service with a smile”
Reviewed 15 October 2013

A large group of us dined here on a Tuesday night and the rest of the restaurant was full also. There was only 1 hostess/waitress/bar person to cover the restaurant and she was fantastic (it is small but still able to seat a fair number for 1 person to serve). Nothing was over looked and she always checked in at the right time for drinks and dessert menu etc. The food was spectacular everyone was very happy with all 3 courses with great coffee/tea to follow.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank circe391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napier, New Zealand
Level Contributor
50 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Out with family”
Reviewed 14 October 2013

A night out with family at Three doors up was great.I just loved my pork Belly the best I have had.The waitress is just amazing and attentive and does not need to write anything down as she has a wonderful memory.
Lovely atmosphere and just loved the new room out the back.Roll on summer we will be back.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamilton NZ
Level Contributor
7 reviews
“squeezed me in on a busy sunday”
Reviewed 12 October 2013

great service and they squeezed me in on busy evening....i accepted the waitresses suggestions and the foood and wine suggestions were spot on..good service, great chef

Visited October 2013
Helpful?
Thank RasputinC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napier, New Zealand
Level Contributor
71 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Elegant surroundings”
Reviewed 24 September 2013

Loved the music sheet wallpaper. Elegant fixtures, candlelit tables, great service, fantastic food. Restrooms are clean.

Visited June 2013
Helpful?
1 Thank Lynda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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