I recently dined here with my family and as there aren't many options for dining on a Monday evening in Hawke's Bay we were pleased to come here. I have to say the food could not be faulted however, this became a distant memory by the service and overall experience. Light bulbs required replacing, some of the restaurant was in darkness (lights switched off) very monotonous and overly casual staff, and profanity on a blackboard visible to diners. A diner in our group had a cracked glass and when a new one was requested it was simply removed and returned without apology or regretful utterance. I don't want to be petty but the decor and ambiance could be improved without huge cost. To sum up, great food was overshadowed by poor, dullard service and unfortunate atmosphere that is still reminiscent of a Cobb & Co that has long checked out.
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