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“Celebrated 70th birthday with friends and family”
Review of Tanoa Paihia Hotel

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Tanoa Paihia Hotel
Ranked #38 of 43 Hotels in Paihia
Reviewed 1 July 2013

A friendly welcome from the front desk set the scene for the celebration. A welcome card and a small token of the hotel greeted us in our room. The room was warm and very comfortable. Although not on the Main Street but a very nice 5 minute stroll down to the centre of Paihia. The celebrations started at 5 when the hotel bar opened, the friendly bar staff could not do enough to make the night a special one. With forty odd people from a 3 year old to the birthday boy of 70 the reception area still had room for more. The buffet was great and plenty of everything,no one went without. After a good sleep and a nice hot shower in the morning and a great cooked breakfast it was time to leave.Thanks Ted & Carol for great stay, next time we are in Paihia we will be staying at the Tanoa.

Stayed: June 2013, travelled with family
Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this reviewResponded 25 August 2013

Dear Ron

Thanks for taking the time to post a review of your stay at Tanoa Paihia Hotel on Tripadvisor.

Your comments are appreciated by everyone here and we hope you do have the opportunity to stay with us again in the near future.

Our new Head Chef was thoroughly delighted to provide the special banquet for your party and is grateful, as we all are, for the positive feed-back.

I look forward to your next visit.

Kind Regards, Ted Hatch (+64 21 779 603)

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114 - 120 of 194 reviews

Reviewed 30 May 2013

We began our month-long New Zealand trip by visiting Paihia, spending three nights in this lovely hotel. The staff was friendly, attentive and helpful (with directions, internet access questions, extra blankets, etc.).

The hotel was in a quiet area within easy walking distance to the center of town. We enjoyed the breakfast buffet, with its varied and tasty options. The rooms were clean, spacious and comfortable.

I would definitely stay in Tanoa Paihia Hotel again.

  • Stayed: February 2013, travelled solo
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1  Thank SactoJer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

For a reasonable price and in a good location this hotel is great as it is outside the main street so has some quietness to the place.

We had organised a couple of tour trips and were picked up at the hotel which was helpful.

For a clean room with a decent bed this place was a good relaxed hotel for a few nights.

  • Stayed: December 2012, travelled as a couple
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1  Thank NicknMish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

We stayed here for two nights outside the tourist season and found the hotel clean and comfortable and in a quiet location within walking distance from Paihia's shops. The staff were helpful and friendly.

  • Stayed: April 2013, travelled as a couple
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Thank ochlophobic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2013

We stayed here in February 2013. The hotel room was great, clean, comfortable and reasonable size. Staff were friendly and helpful. Wi fi, internet was not free.
We took a few coach trips from this town, i.e. Cape Reinga excursion, '90 mile' beach and the bay of islands in the North Island of New Zealand. The scenery was spectacular and out of this world.

  • Stayed: February 2013, travelled as a couple
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Thank Miro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013

We stayed 2 nights here and in general were happy, the rooms were clean and tidy and the location was good, with walking distance into town. The pool area was small but lovely and enjoyed a nice swim the first day as the hotel was very quiet although the next day it was overrun with children and you apparently had to book the pool in half hour sessions in advance.....bit of a let down as the sun was in and out all day so hard to know when to book for!
My main issue was with the restaurant. It is advertised as 'nirvana indian fare' with prices to match a good indian restaurant so was most dissapointed when it turned out to be microwaved, chewy and truly vile stuff. All 3 in my party took one mouthfull and had to leave. I was told the next day the food is never good, I wish I had known in advance!
I would stay again as the rooms were good and was value for money, but please go to town to eat!!

  • Stayed: February 2013, travelled with family
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1  Thank fiona c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this reviewResponded 26 February 2013

Dear Fiona

Thank you for your comments and balanced views. Despite your negative restaurant experience you were kind enough to begin and end your commentary with compliments about our accommodation. I hope as you suggest, that you do stay again because we'd like to show you the quality that is typically provided by our resident head chef. Unfortunately, on the evening that you dined, he was away and standards were not maintained. Can I assure you that the "problem" has been removed and no one is more dissappointed with the incident than the head chef and myself.

The pool and spa are open without restriction from 9am to 8pm, the half hour booking stated in our compendiums provides an opportunity for a guest to book the spa exclusively for half an hour if desired. Throughout the whole of this summer, no guest has taken that option but, hundreds have shared and enjoyed both pool and spa. Tanoa Hotels are family owned and we welcome families with children. I'm sorry but I have never seen the pool overrun with children but I have seen a lot of children at times and, for the most part, other guests enjoy their innocent antics and either share the facility with them or wait.

Please contact me personally Fiona if you wish to discuss this further.

Kind Regards
Ted Hatch
General Manager

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Reviewed 3 February 2013

We stayed 3 nights so that we had time see the area we had not visited for 40 years after attending a wedding on our second day. We found the rooms large and comfortable; more than we expected for what we paid. The short walk to the coast and the shops was good - not far at all. We could have stayed longer as we feel we didn't do everyting we would have liked to do in the are.
The television was not good. Our trip covering 7 nights in 5 places had only one good television (in Whangarei).
Our towels got changed after the 2nd night (what we left on the floor of the bathroom was folded and put back on the towel rail the first morning).

  • Stayed: January 2013, travelled with family
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Thank sharon1969_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this reviewResponded 18 February 2013

Thank you for taking the time to provide feedback on your stay with us and we're very pleased that you found our rooms comfortable and exceeding expectations. Please accept my apologies for the reracked towels, this is not our policy and I have addressed the issue. Over the next few months we will be upgrading our TV sets and providing more channels for guests to view. Fortunately, the summer here has provided fantastic weather in the main and visitors have been able to get out and about and make the most of our beautiful attractions. It was a pleasure to host you and we hope you will stay with us again sometime soon.
Best Wishes,
Ted Hatch.

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Additional Information about Tanoa Paihia Hotel

Address: 5 Joyces Rd, Paihia 0252, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 43 Hotels in Paihia
Price Range: £47 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tanoa Paihia Hotel 3*
Number of rooms: 65
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Also Known As:
Tanoa Paihia Hotel Bay Of Islands, New Zealand

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