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“Excellent value” 4 of 5 bubbles
Review of Tanoa Paihia Hotel

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Tanoa Paihia Hotel
Ranked #36 of 44 Hotels in Paihia
Auckland, New Zealand
Level Contributor
199 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Excellent value”
4 of 5 bubbles Reviewed 4 December 2013

The Tanoa hotel in Paihia is one of the less expensive places in Paihia, and represents very good value particularly if you can get a deal like we did. The rooms are adequate and the bathrooms have been updated and are excellent. We enjoyed the compact pool area and outdoor spa. The east facing rooms get a bit more sun and we prefer them.
The restaurant has a new chef and we had dinner there both nights. The food was outstanding...good sized servings, well presented and very well priced( mains about $NZ26 incl. vegetables/salad).We recommend it.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CliveP-T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
socmed, General Manager at Tanoa Paihia Hotel, responded to this review, 6 April 2014
Dear Clive

Thanks very much for you positive review of our establishment. As you have identified I believe our price point provides excellent value for money.

We are a large establishment and can cater for most needs, your comments about the pool area highlights one of the best features of the hotel in general and that is the indoor-outdoor flow from Spa, Pool, Outdoor Court, Indoor Lounge, Bar, Restaurant, Reception and back to Spa. Our regular Guests love this convenience.

Thank you for rating our Food as "outstanding" Chef certainly delivers a top dish and has been recognised by NZ Lamb & Beef for his plates.

We look forward to seing you again if you plan a return.

Kind Regards,
Ted Hatch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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190 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Whangarei, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 December 2013

We had our work Xmas party at Tanoa and had a fantastic time. Dinner buffet was great, on time and varied- very yum. Had cooked breakfast in the morning which is cooked specially as per your liking. The rooms are comfortable and very clean. Staff were lovely and manager Ted went out of his way to make sure we had a great time including playing some excellent music.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Melbourne, Florida
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 20 October 2013

We very much enjoyed our stay in the Bay of Islands. We stayed at this hotel for 2 nights. It was a very short/easy (5 minute) walk to the harbor, shops, restaurants, tours, etc. The service was excellent but the room was definitely dated and dirty and there was also a bug problem. We had a nice and relaxing stay but this is not the level of accommodations we were expecting.

Pros:
-Quick & easy check-in
-Very friendly staff
-Nice pool & hot tub area
-Easy, nice walk to twon center and ferry crossing
-Tea & coffee facilities and mini-fridge
-Wi-fi was free even though it said there was a charge
-Luggage rack held two large bags which was a big plus
-Convenient & free parking
-Good quality amentities

Cons:
-Room very dated - carpet was stained and old furniture
-No a/c in room, fan was rusted and noisy
-Open windows let in bugs which led to several bug bites even after we closed the windows
-Sliding glass doors to enter room didn't seem very safe
-Dead bugs in light fixtures
-Noisy - we could hear other guests coming and going from their rooms

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Kayla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

Stayed here for 10 nights. Only about 8 minutes from shops, harbor and tourist venues.
The staff are the best I have ever met on all my holiday, they were helpful in advising what to see and do in Paihia and the surrounding area. The Chef cooked the best food, perfect breakfast and my favourite was the green mussels for dinner.
The rooms were spacious and clean with plenty of towels and extra blankets.
I highly recommend this hotel to all who wish for a long stay.

Room Tip: Ask for the 200 block top floor, gets the sun and views
See more room tips
  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitaia, Northland, New Zealand
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

We were blown away by the fantastic service, great rooms and remarkable food we experienced at this hotel last night. The chef is amazing and we woke up this morning still in disbelief of the massive plate of fish and chips we'd received in the restaurant the night before. Cannot recommend this hotel highly enough to others. We will be back, thank you!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melody P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 August 2013 via mobile

Stayed here for two nights. Only a five minute walk from the main shopping area and harbour so good location. Rooms are spacious as are the bathrooms, and you get plenty of towels too! Breakfast was basic but tasty, overall a good base.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Emma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whangarei, New Zealand
1 review
4 of 5 bubbles Reviewed 24 August 2013

Family celebration which was truly catered for, from the warm welcome on arrival at reception and in our room a welcome card and a token gift of a little Tanoa representing the Hotel. The buffet dinner followed by breakfast the next morning was obviously prepared by one of the best chefs!
The rooms are clean and comfortable. Quiet and peaceful, close enough to take a short stroll into the main centre, or to catch the ferry to go across to Russel. I would recommend the Tanoa Paihia to my family friends, comfortable, affordable and welcoming.

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elaine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review, 24 August 2013
Dear Elaine

Thank you for taking the time to review your experience at Tanoa Paihia Hotel. It is always pleasing to learn that we have met Customer expectations. The entire staff here thoroughly enjoyed hosting your group and we appreciate your compliments.

Thank you for your recommendation and I certainly hope that we can be of service to you again in the future. If the occasion does arise please contact me directly.

Kind Regards, Ted Hatch (+0064 21 779 603)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tanoa Paihia Hotel

Property: Tanoa Paihia Hotel
Address: 5 Joyces Rd, Paihia 0252, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 44 Hotels in Paihia
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Tanoa Paihia Hotel 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Tanoa Paihia Hotel Bay Of Islands, New Zealand

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