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“Home away from home, but with a beach at your front door”

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Edgewater Palms Apartments
Ranked #21 of 43 Hotels in Paihia
Certificate of Excellence
Reviewed 27 April 2014

We had a 1 bedroom apartment for four days over the Easter weekend. It was clean, modern, spacious. The "garden view" on the second floor actually came with a bit of water front view because of the way the building is laid out. I suspect there are few bad views from this place. The recycling options surpassed our apartment in Auckland too which was a pleasant surprise. Quiet, comfortable, would stay again.

From good to great I would change:
1. Heat the pool or fix the hot tub - it was warmer to swim on the beach than in the pool most of the time. With a small child who has a cold sensitivity a warm pool means we would have been able to take advantage of it. The hot tub was undergoing repairs as well so it was unavailable.
2. Sharpen the knives - the kitchen was pretty well equipped for making meals, however the knives need more regular maintenance.
3. Add a mirror to the parking lot exit - it was a tight fit out in a RAV4, we took our time and managed to get out un-scuffed but the wall tells a story of many others who didn't have such luck.

  • Stayed: April 2014, travelled with family
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Thank ColinBowern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 - 111 of 238 reviews

Reviewed 19 April 2014 via mobile

We stayed at there one bedroom apartment looking over the waters. Was beautiful. Apartment was self contained, had great facilities.

Our three night stay was wonderful, and the lady at the reception was very helpful esp when it came to doing bookings for activities.

The swimming pool and spa is great too!!

Highly recommended to everyone visiting Paihia ;)

Stayed: April 2014, travelled as a couple
1  Thank Avisha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2014

We recently stayed in one of their one bedroom apartments overlooking the Bay of Islands.
It was completely self contained with everything we needed plus the best bed we slept in on our trip. As well there was secure parking and pool and spa in the complex.

  • Stayed: March 2014, travelled with family
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1  Thank Madstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014

Stayed at this great location on recommendation. It was perfect for us for two nights - all the mod cons, a stunning view of the beach and bay across the road, and fabulous people-watching from our balcony. Easy walking distant to the centre of town, the ferries and boats plus a great little restaurant next door.

Room Tip: If you're a light sleeper, probably best to ask for an apartment off the street.
See more room tips
  • Stayed: March 2014, travelled as a couple
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Thank claudiamacdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

Well appointed apartments comfortable and good size, although would benefit from air conditioning. Perhaps ground floor apartments at front not suitable for small children as close to main road and also open access to the infinity pool overflow without fencing. The spa pool was empty and when questioned at reception they stated that it kept breaking down and would probably be removed. This should be stated on the booking website as it was a deciding factor on our booking. Receptionist Nicky was helpful. The location is a short walk from the centre of Paihia but not too far. To sum up good standard but more 4* than 5*.

Stayed: March 2014, travelled with family
1  Thank Bernard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

Secure parking under the block and at the end of the strip along the front. The accommodation seemed like new. This is an apartment block with each apartment having all of the necessary modern conveniences, micro wave included. The only reservation was the hit and miss wi fi. It is ideally situated for the excellent Maori experience at Waitangi and the trip around the Bay of Islands.

  • Stayed: February 2014, travelled as a couple
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1  Thank geoffSawbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bertiebug, Manager at Edgewater Palms Apartments, responded to this reviewResponded 22 March 2014

Thank you for your recent review. We are delighted you enjoyed your time at Edgewater Palms and in the beautiful Bay of Island.

We are working on a solution to our wifi connection and hopefully will shortly have a very up to date, no hassle solution.

Regards

Nicki and the team at Edgewater

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014 via mobile

Had 5 nights in apartment 33 with great views over the bay but this does come with traffic noise - but you cannot have it both ways at Edgewater - so we tolerated this. Car parking is underground & secure with lift access to all floors.
Being HPB members in the UK we are used to high standards in apartments so I am slightly bemused by the rave reviews that have been written but this place is certainly good, although replacement furniture seems not to be matched & the lack of air-con is a slight negative! We were however able to keep cool but if windows & sliding doors are left open traffic noise is intrusive.
The only real negative concerns Wi-Fi accessibility & of 15 places we stayed at in Aus & N.Z this is by far the worst. Download speed is poor but signal strength is just appalling! The management need to resolve this ......surely if a TV signal was dropped after watching for 5 mins & you then had to retune the station....it would drive everyone nuts..... & the management would resolve it quickly. So why in 2014 do we have to put up with good strength on the balcony but 5 paces into the living area the signal drops out? We both have modern smartphones so our kit is not the problem & they gave us separate codes but we were sick & tired of signing in several times a day! Come on Edgewater get a grip!

Stayed: March 2014, travelled as a couple
1  Thank TShYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bertiebug, Manager at Edgewater Palms Apartments, responded to this reviewResponded 22 March 2014

Thank you for your recent review. Overall you seemed to enjoy your time at Edgewater Palms.

As we discussed when you were with us there was a problem with the wi-fi and we have since discovered the problem.

Our wi-fi is provided by a local supplier and there lies the problem... our reception is only as good as their product and service.

We are planning an upgrade of this service over the next few months which will see us able to provide a better and free service.

Regards

Nicki and the Team at Edgewater

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Edgewater Palms Apartments

Address: 8 - 10 Marsden Road, Paihia, New Zealand (Formerly Ramada Suites Paihia)
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Business Centre with Internet Access Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Paihia
#10 On the Beach Hotel in Paihia
#11 Luxury Hotel in Paihia
#15 Romantic Hotel in Paihia
Price Range: £140 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Edgewater Palms Apartments 4.5*
Number of rooms: 34
Reservation Options:
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Also Known As:
Edgewater Palms Paihia
Edgewater Palms Hotel Paihia
Edgewater Palms Apartments Paihia, Bay Of Islands, New Zealand

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