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“Fire Alarms - Is it a coincidence?”

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The Waterfront Suites - Heritage Collection
Ranked #11 of 43 Hotels in Paihia
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fire Alarms - Is it a coincidence?”
Reviewed 17 May 2012

I really like staying at this property. Always friendly staff and very good rooms. I have stayed 3 times and on 2 occasions there have been fire alarms go off in the building and I have had to evacuate the room (along with everyone else) - to stand outside on the road for up to 1/2 hour at non friendly hours. I wonder if this is just coincidence?

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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419 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Christchurch, New Zealand
Level Contributor
163 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 11 May 2012

This Heritage Boutique property is one of those rare few that exceeds the descriptions in the glossy brochure/website. Just wished we could have stayed longer. Great rate, beautiful property, great service, great location, quality furnishings, would stay here again in a heartbeat.

  • Stayed May 2012, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Nelcums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at The Waterfront Suites - Heritage Collection, responded to this review, 27 June 2012
Thank you so much for taking the time to review our property. We are very happy that you enjoyed your stay with us and to have exceeded your expectations is all that we could hope for. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 April 2012

We stayed 2 nights in a 3 bedroom apartment at Paihia Sails which belongs to the Waterfront Suites and is just next door. As you enter the building you don't expect much but the apartment was gorgeous. We had total view of the ocean, and were right in the middle of town, with walking distance to everything Paihia has to offer. The apartment was modern, very clean and generous in size, with everything you need to feel right at home. The kitchen is fully equipped, and we made good use of the outdoor BBQ and pool. Check in and check out was hassle free, and we were welcomed with a yummy box of fudge. Would recommend to anyone and will definitely stay here again.

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
1 Thank th12th12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gelsenkirchen
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 April 2012

We stayed three nights at the Waterfron Suites in Paihia and didn't want to leave that place. We felt right at home there. Spacious living and sleeping areas, very clean and equipped with washing machine, dryer and dishwasher. It is a perfect home base to explore the Bay of Islands. We used the BBQ's outside, Beachtowels were available and the friendlyness of the staff was perfect.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at The Waterfront Suites - Heritage Collection, responded to this review, 27 June 2012
Thank you for taking the time to review our property. We are very glad that you enjoyed our property and used it as a base location to enjoy the Bay of Islands! Thank you for you review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2012

My sister and I and a friend recently spent a fantastic 5 days at The Waterside Suites. They were absolutely spotless and so comfortable (a rare combination). We had many a lovely breakfast and dinner out on the balcony taking in the magnificent scenery. They were a pure joy to return to after a day tour or short trip. I hope they never change as we intend returning as soon as we can. The bottom line is a very big thank you for being a major part in a wonderful 5 days in Pahia.
Julie Fleming (booked under Stella Gorham)

  • Stayed March 2012, travelled with friends
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Helpful?
1 Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naas, Ireland
Level Contributor
8 reviews
3 hotel reviews
Reviewed 12 April 2012

Stayed 3 nights in the waterfront suites in September 2011. The apartments have a great location on the main strip in Paihia overlooking the sea. We took a 2 bedroom apartment which was massive, split over 3 levels. The bedrooms are huge with the master bedroom ensuite and another bathroom on the bedroom level. Very modern kitchen and sitting room, DVD player, large TV and stereo.the apartment was probably a bit too big for us as a couple but we treated ourselves and glad we did as we got plenty of space to throw our stuff around, perfect for a small family though.
The kitchen is well equipped for cooking and a barbecue is also available to use.
The apartment was the cleanest of any of the accommodation we stayed in during our month long trip.
Paihia is a great spot with a great bay area and great trips available also.

  • Stayed September 2011, travelled as a couple
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Helpful?
Thank deckie147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
158 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 6 March 2012

We booked a deluxe room which included kitchen, living room and laundry, and everything seemed updated and clean. The property is directly across the two lane road from the water. The shopping and restaurants are all easy walking distance from the hotel. It seems all room surround the central pool and angle towards the beach. All rooms either have patio seating or balcony seating. The rooms toward the front of the property have a better chance of a water view from your balcony. Car park is underground the hotel.

  • Stayed February 2012, travelled as a couple
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    • Cleanliness
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Helpful?
2 Thank eurocarpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Waterfront Suites - Heritage Collection

Property: The Waterfront Suites - Heritage Collection
Address: 100 Marsden Road, Paihia 0200, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Paihia
#7 Family Hotel in Paihia
#13 Romantic Hotel in Paihia
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Waterfront Suites - Heritage Collection 5*
Number of rooms: 25
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Also Known As:
The Waterfront Hotel Paihia
The Waterfront Suites - Heritage Collection Paihia, Bay Of Islands, New Zealand

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