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“Overpriced average motel with worn out decor”
Review of Austria Motel

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Austria Motel
Ranked #23 of 43 Hotels in Paihia
GreenLeadersBronze level
Auckland
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Overpriced average motel with worn out decor”
Reviewed 15 January 2011

I can only comment on our "unit" which was in an old house behind the (apparently newer) units in front of it. The house has been converted into 3 "units" - we were in a 2-bedroom unit below the two others. There is absoluelty no sound proofing in the house so even the slightest noise can be heard. We had a bad night's sleep from the noise in the above units and were woken early by one lot leaving at 6.30am. Any noise outside in the surrounding houses and motels can also be heard quite clearly. The beds were too soft and uncomfortable. The decor and interior fixtures and fittings are all very old and worn (in keeping with the age of the house); the bathroom is average with a very poor shower. The owner and website boast a view of the bay (inner Bay of Islands) from this unit but it is obstructed by the rooves of all the units and other motels in front of it - it is disappointing. The charge of NZ$250 a night for 4 adults is excessive for this unit relative to other motels in Paihia. We were booked for 2 nights but moved out after one night to a better, cheaper motel - the Aarangi Tui Motel

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank shinok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Austria Motel, responded to this review, 17 January 2011
I felt I did need to respond to this review. The person mentions the decor fixtures and fittings are all very old and worn, this is interesting as we have just rewallpapered, put brand new carpet, blinds throughout this unit, new lino, brand new white kitchen unit, 2 brand new sleepyhead singles beds (approx 1 month old) the queen is not so new, halogen bedside lamps, this is just to mention some of the refurb. The bathroom is not yet done. Paihia on a Friday night in the middle of summer, we can not help people talking outside their units. The view from this unit looks right across to Russell and you can see the ships when they are in. Our web page is in the process of being updated and unfortunatelynot all of the new view photos are not on it yet. I apologised to this customer about the noise (first complaint we had) and felt I did all I could.
Customer satisfaction is what we concentrate on and as you see other reviews have been great.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Lancs
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2011

We stayed in a room that had such amazing views over the Bay, it was so nice to wake up to. Owners/reception staff were so, so friendly and helpful. They recommended the best fish and chip shop I think I ever been to in Mangonui!!

A excellent base for exploring Northland, also Waitangi is close (where the Crown signed a treaty with the Maori).

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank becca143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 26 January 2008

Stayed here a few years back. The owners are ridiculously friendly. We stayed at the Kingsgate the night before & fled to this place. They are really good people. Stay there.

Stayed March 2004
Helpful?
Thank McGalio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Austria Motel

Property: Austria Motel
Address: 36 Selwyn Road, Paihia 0200, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
#1 Green Hotel in Paihia
#21 Romantic Hotel in Paihia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Austria Motel 2.5*
Number of rooms: 6
Official Description (provided by the hotel):
A small family run motel. Units are self-contained, serviced daily and are very spacious with Sky TV and queen size beds. All with balconies that get the afternoon sun. We are in central Paihia, one street back from the busy main road, about 90 metres from the restaurants and wharf. ... more   less 
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Also Known As:
Austria Motel Paihia, Bay Of Islands, New Zealand

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