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“Perfect Holiday - thank you”

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Sea Spray Suites - Heritage Collection
Ranked #7 of 43 Hotels in Paihia
Certificate of Excellence
Auckland
2 reviews
“Perfect Holiday - thank you”
5 of 5 bubbles Reviewed 6 June 2013

Sea View Apartment was amazing. Overlooked the beach, with views as far as you could see., Was well laid out - Queen bed and two twins, beautifully furnished. Staff were extremely friendly and helpfu. Had a wonderful time - thank you

Room Tip: Sea View rooms are amazing
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelaD758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this review, 22 August 2013
Dear Michaela,

Thank you for placing feedback on your stay with us. We are very happy to hear that you found our staff friendly and helpful, as this is something we strive for on a daily basis. We also appreciate your comments on the suite itself.

Kindest regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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637 reviews from our community

Traveller rating
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    48
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    7
See reviews for
133
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Whangarei, Northland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 May 2013

We stayed for just one night. Paid for an ocean view room and was not disappointed. Unit was large, spacious and well appointed. Great towels in the bathroom. Good location for the family as the sandy beach straight across the road. Only downside was the petrol fumes from the petrol station next door but only noticed them when we arrived. Great stay.

Room Tip: Pay the extra for the ocean view rooms - it is worth it.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyTraveller1492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this review, 22 August 2013
Dear Happy Traveller,

We are very happy to hear that you remain a happy traveller following your stay with us. We are very happy that you appreciated the benefits of opting for an upgrade, and we hope to see you again next time you are in Paihia.

Kindest regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 April 2013

Mrs C and I stayed three nights here, found the complex very tidy and clean. Its relatively new and staff very helpful and kind. Seems like a separately managed branch of boutique hotel chain. more apartment like than Hotel. Max ten mins walk from downtown,(and ferry for Russell) and good supermarket 5 mins away.Beach across the road, NZ Treaty grounds 5 mins walk also. Air con, dishwasher, etc everything you'd need for a long stay even,
We enjoyed the stay

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Furber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this review, 24 August 2013
Dear Mr C,

Thank you for placing feedback on your stay with us. We are happy that you found our suites met your needs, and yes - our property is managed under the Heritage Boutique Collection.
We hope to see you again next time you are in the Bay of Islands.

Best regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caloundra, Australia
Level Contributor
153 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 15 April 2013

Seaspray Suites is a little way out of the main part of Paihia, but an easy walk of perhaps 10 minutes. The suite was very comfortable and everything seemed quite new. We were happy that we chose Seaspray Suites.

The only problem we encountered during our stay is that parking is very tight.

A few weeks after leaving we discovered that we had been overcharged. While the management apologised and quickly refunded the excess, it should not have happened.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ron d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this review, 22 August 2013
Dear Rozinho,

Thank you for your feedback. We appreciate your taking the time to comment on your stay with us, and we apologize again for the mistake on our part. We are happy that this was resolved quickly, and we have since taken further action to ensure this does not happen again.

Kindest regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 April 2013

very clean and tidy place everything in the room you need when travelling .bed was very comfy . staff very polite not to far away from shops and attractions would stay there again we took our friends from the usa they enjoyed the stay as well

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank albert h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this review, 22 August 2013
Dear Albert H,

Thank you for your feedback.
We are happy to hear that you found our suites clean and comfortable, and we hope to welcome you back next time your are in New Zealand.

Kindest regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

I booked the Sea Spray room 303, top floor, 2 bed apartment at the front of the building overlooking the sea. A bit of traffic noise, but not too bad at night and we kept the windows open.

The pictures on the website were true to life. The apartment was very well kitted out, clean and spacious. My only mark down, was the quality of the beds could be better, but I found this quite typical in NZ accommodation.

The staff were lovely, smiley and helpful.

I was very specific about what I wanted and got it, but many of the rooms are not so well located: overlook the car park or nothing too interesting. I remember seeing a review before booking to that effect, hence why I was very specific about the room I wanted.

We used the hot tub, which although located in a dark corner at the back of the building, was clean and lovely in the dark!

It is right next to the fuel station, which is kind of off putting when you arrive. No elevators so not suitable for everyone.

Room Tip: Upper floors and request the front of the building if a view is important to you. 303 was great.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hell2Please
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this review, 22 August 2013
Dear Hell2Please,

Thank you for taking the time to let us know what stood out during your stay with us.
We are very happy to hear that you found our website true to life and that your stay lived up to your expectations.
We hope to welcome you back!

Kindest regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 March 2013

The motel was on the beach front, not the rocks further down the beach front in the more popular area. Seven minutes casual walk to the buzzy part of town. Room was very comfortable with all amenities, heaps of room for two. Air con which was a blessing on those real hot sticky nights, water pressure on the shower was like having a massage. A small café and store next door for all those basics. Only downside was pay wifi, the signal was so weak it was impossible to make a connection. Do not dismiss.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this review, 22 August 2013
Dear Ken L,

Thank you for your feedback on our property. We are very happy that you found your suite spacious and well located.
We hope to see you again next time you are in Northland!

Kindest regards,
Lucy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sea Spray Suites - Heritage Collection

Property: Sea Spray Suites - Heritage Collection
Address: 138 Marsden Road, Paihia 0200, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Free Parking Kitchenette Suites
Hotel Style:
#1 Business Hotel in Paihia
#5 On the Beach Hotel in Paihia
#5 Luxury Hotel in Paihia
#8 Family Hotel in Paihia
#10 Romantic Hotel in Paihia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sea Spray Suites - Heritage Collection 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Sea Spray Suites Heritage Collection, Bay of Islands. Perfectly located to enjoy the famous Te Ti Beach mid-way between Paihia's charming township and historic Waitangi. Sea Spray Suites, Paihia - Heritage Collection, Bay of Islands ... You're somewhere special when you relax in our self-contained suites. Choose between sun drenched sea view balconies or private courtyards while enjoying the luxury of Heritage. All suites have full kitchens with all the comforts of home. Conveniently located mid-way between Paihia town centre and historic Waitangi Treaty Grounds overlooking Te Ti Bay. ... more   less 
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Also Known As:
Sea Spray Hotel Paihia
Sea Spray Suites - Heritage Collection Paihia, Bay Of Islands, New Zealand

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