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Sea Spray Suites - Heritage Collection
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Reviews (723)
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All reviewsacross the roadservice stationpetrol stationsea viewwelcome cardthe kitchenone bedroom apartmentliving areaground floorminute walkbeach frontwashing machinean easy walkshort staytreaty groundsmain parttown centre
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544 - 549 of 723 reviews
Reviewed 7 July 2014

Great quality rooms walking distance from town and set off point for Bay of Islands tours. Very clean and quiet. Kitchenette was well stocked and replenished daily. Hand written welcome note was a nice touch really personalised the service.

  • Stayed: January 2014, travelled as a couple
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Thank Mjntc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 15 July 2014

Dear Mjntc,

We are very happy to hear that you enjoyed your recent stay with us. We appreciate your feedback, as it is key to knowing where we can improve, or in your case, where we are succeeding in our efforts.

We hope to welcome you back should you return to Paihia at a later date!

Kind regards,
Lucy

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Reviewed 5 July 2014

Although our initial experience of an extremely narrow driveway and a reception at the wrong end of the complex, the rest of our stay was excellent. The view was worth every cent we paid. Looking out to the bay was the highlight of our stay. If there was a downside it was storage. We stayed for 5 nights and literally lived out of our suitcases. There were no dressers for our stuff. But that's minor. Everything else was great.

Room Tip: In the heart of Paihia. Great value and well appointed.
  • Stayed: July 2014, travelled as a couple
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1  Thank Fred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 15 July 2014

Dear Fred M,

Thank you for sharing your thoughts on your recent stay with us. I completely understand your comments regarding storage options available in your suite, and this is something which is at the top of our list as we move forward with refurbishments later this year. We are very happy that the view was worth your while, and that most aspects of your stay went according to plan.

We hope to welcome you back next time you are in Paihia.

Kind regards,
Lucy

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Reviewed 3 July 2014 via mobile

This was one of the nicest hotels we stayed at in NZ for the prices we were paying. Spacious room with a separate bedroom (with a t.v.) and a large bathroom. They seem to go the extra mile to make their guest feel welcome. The room had a nice kitchenette and the grocery store is not far away. The hotel is just across the street from the water, so if you're an early riser you can catch a good sunrise! Thanks for the great stay!

  • Stayed: June 2014
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Thank VeggieScramble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 15 July 2014

Hi Veggiescramble,

Thank you for taking the time to place feedback on your stay with us. We are very glad to hear that you enjoyed the suite and thought it was good value and spacious. It is also nice to hear that you perceived the effort we put into making our guests feel at home.

Wishing you all the best.

Kind regards,
Lucy

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Reviewed 21 June 2014

My husband and I met in Paihia over twenty years ago and flew to NZ to celebrate our anniversary. From Lucie at check-in greeting us with a welcoming smile, gourmet chocolates in our room and a lovely 'no worries' attitude (even though we arrived late) to the clean, freshly decorated suite to the fantastic, quiet location across from the beach, yet close enough to town to visit some of the great places to eat. I'd stay there again in a heartbeat- thank you for a memorable and very comfortable stay.

  • Stayed: March 2014, travelled as a couple
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Thank Leisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 15 July 2014

Dear Leisa S,

Thank you for sharing your thoughts on your stay with us. We are most pleased that you found both the staff and your suite to be welcoming. It was lovely to hear the story of why you had chosen to return to Paihia, and it was great to be able to contribute to a memorable return to the Bay of Islands.

Wishing you both all the best. We hope to welcome you back should you return to New Zealand in the future.

Kind regards,
Lucy

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Reviewed 15 June 2014

We enjoyed the accommodation at the Sea Spray Suites as we had chosen to book a room on the upper floor facing the sea - being able to gaze out over that view was divine. The room itself was clean and spacious and well fitted out in terms of self catering. The washing machine didn't work but alternative arrangements could be provided via reception. The bathroom was small but functional and the bedroom could be walled off with sliding doors so was pretty quiet at night. The suites are a little out of centre of town but only a 5-10 min flat walk away - good exercise and a chance to walk off the holiday excess!

Room Tip: Upper floor facing the sea a must. Great view. On the road so had potential for noise but not very busy at night so not really a problem
  • Stayed: April 2014, travelled as a couple
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Thank 341billies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 15 July 2014

Dear Billy0063,

Thank you for placing feedback on your stay with us. We are very happy to hear that you enjoyed the view and the suite! Apologies for the washing machine - we currently have a replacement on it's way.

We hope to see you again should you return to Paihia.

Kind regards,
Lucy

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