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Arista of Rotorua
Ranked #4 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 17 January 2014

Worked well for only 1 night. I snuck out early around the Orion Fence Trail (1 km away) to ride my Mountain Bike in the Redwoods for 2 hours then came back for check out once the teenagers woke up and took them for a ride. Bike washing is available but the weather was sweet this time. Pity I couldn't be there longer to tread my muscles to that unique Rotorua outside spa bath experience. Said teenagers could hang out upstairs with their own TV. The fridge was a good size and the cooking facilities would have been adequate for a longer stay. Internet worked well and allowed multiple users, a slight over usage was not charged for.
Thanks to the friendly hosts.

  • Stayed: January 2014, travelled with family
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Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Owner at Arista of Rotorua, responded to this reviewResponded 22 January 2014

Hi there Kenneth, thanks for your review.
The mountain bike wash I built last year is proving to be popular and the mountain bikers are certainly a group that is well suited here with our close location to the redwood forest. Our rooms are certainly well suited for families of your size.
Thanks again for the review.

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Reviewed 15 January 2014

I loved the Arista! Here the reasons why:

-) Mike was the perfect host. He specifically took time to ask what we would like to do and gave us AWESOME insider tips. A lot of them were free and we enjoyed to do these things which were off the beaten path.

-) Our room was cozy and looked like a loft. It was perfect for us! It had a kitchen and a really airy feel to it. And a nice private jacuzzi tub in the back yard.

-) Rotorua is a cool place with lots of stuff to do for everybody and there are many corners that are not overly touristy (which we prefer). We wished we could have stayed there longer.

We love to stay at family run cozy hotels and this one is on top of our list. If you prefer sleek modern, cold and faceless luxury, this is not the place for you, since it is not perfect (yes there are some dings and scratches, and the furniture and appliances are not the newest and most modern ones), but we don't mind since we prefer character over looks. Everything was clean and there was a lot of love put into every detail.

This was the best stay on our entire Australia and NZ trip! Thank you so much Mike!

  • Stayed: January 2014, travelled as a couple
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Thank SingaporeSnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Owner at Arista of Rotorua, responded to this reviewResponded 21 January 2014

Wow.. thanks so much for your awesome review. Yes we love people live you guys that want to come to Rotorua and see as much as you can. We our guests arrive its so important to listen to their ideas and interests and then build on that stream lining and fine tuning their stay in Rotorua. including some great local knowledge and free stuff. To be honest over the past few months we have had about a good half dozen people that have been disappointed because they have not given Rotorua enough time. You need a good 3 – 4 days! Yes we agree with comments on our rooms, we are certainly not a 5 star accommodation and don’t pretend to be be but we certainly aim to give that 5 star plus service and great time in Rotorua. Thanks again.

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Reviewed 9 January 2014

A motel is only as good as it's hosts and this family run operation is terrific. Ann-Marie was great and gave us some excellently tips for our short stay. Rooms are clean, tidy and spacious. No they are not air-conditioned, however our room had three (3) light-industrial fans which were perfectly adequate. These people take a lot of pride in their operation and it's the little touches like remembering my Nephew's name the day after we checked in that make it memorable. Would return in a heartbeat.

Stayed: January 2014, travelled with family
Thank Shane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Owner at Arista of Rotorua, responded to this reviewResponded 21 January 2014

Hi Shane, thanks very much for your review. We are glad you had a nice time here with us. Yes we are very conscious of the rooms getting a little warm and the need for great fans. We have put a lot of effort in this area. You are right about the little touches, and we have learnt which comes natural to us, take interest in the guests and everything will flow from there. Thanks again.

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Reviewed 8 January 2014 via mobile

A unique loft style motel and yes the rooms were not the newest in town but the service is simply the best and that little something that makes you holiday complete thanks

If we were to come back to rotarua we will stay here

Stayed: January 2014, travelled with friends
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Owner at Arista of Rotorua, responded to this reviewResponded 22 January 2014

Hi David,
Thank you so much for your review. I’m glad our service made your trip memorable. Travelers like yourself spend a lot of money to come to our beautiful country so it’s important you leave Rotorua happy.
Thanks again.

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Reviewed 7 January 2014

Anne-marie and Mike were super hosts, taking lots of time to recommend the most appropriate attractions to suit our time frame and family interests. All of their reccomendations were spot on, making our short stint in Rotorua very enjoyable. And when disaster struck (ie our eight year left his 'tigger' behind), it was no trouble for Anne-marie and Mike to look after him before sending on to our next destination. Given how busy they are with such a popular motel and young family, their generosity was overwhelming.

  • Stayed: December 2013, travelled with family
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Thank Kiwiclutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Owner at Arista of Rotorua, responded to this reviewResponded 22 January 2014

Thank you very much for your review.
Having young kids our selves (3 under 7 yrs), we can certainly appreciate when a kids toy gets left behind it can make very hard work for the parents!

No matter how busy we are we will certainly do our best to help with those sorts of situations. And yes your comments are so true, we have been so busy over the holidays with our large family rooms and kids play ground attraction young families like yours.
Take care and thank you for staying with us.

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Reviewed 6 January 2014

We stayed here during our honeymoon between the 1st and 3rd of Jan. The motel is slightly off from the center of town, about a km or so down on Fenton St, so if you do not have a car be prepared to do some walking! Rotorua is pretty spread out and there is no central location as such as far as the activities are concerned, but if you do not have a car it is probably better staying close to the restaurants and the tourism rotorua where all the shuttle buses stop at for various activities.

In spite of us not getting a car rental, Mike (the owner) helped us tremendously. We got stuck one morning as the activity we had booked the previous evening didn't pan out as the driver said his shuttle was full and offered to take us the next day instead. That however left us with a spare morning with nothing else to do, and since we had limited time in the city, Mike offered to drop us off to Te-Puia which was only a couple minutes of a drive from the motel. He also gave us discount coupons which came in handy and saved us some money. He was more than happy to help us with anything we needed while we were in the city, from picking activities, to providing free and fast wifi, to giving us walking directions to the supermarket etc. Without Mike, i can safely say our stay in Rotorua would likely have been a disaster.

The room itself was as i had expected from the reviews i had previously read. The bottom floor has a TV and DVD player, along with a dining table and kitchenette. All the utensils and kitchen equipment was provided, so we could easily make our own meals. Directly outside but still connected to the room was the spa. It took a little while getting filled, but once full we had a great time there, the jets were just perfect. Only minor complaint was that it looked a bit old and worn, but nothing bad really as it worked flawlessly. The bathrooms were ok as well, everything you needed was provided and we had no problems with anything. The bedroom was located above on the loft, and had a nice and comfortable bed. We also had a second tv in the room so we could watch from the bed without having to walk down.

Overall, i think having Mike around made our stay in Rotorua a great one, and if we visit again we will be sure to stay here once more. Do not judge hotels or motels only on the facilities that are provided. Sometimes its the little extras that you get such as the hospitality of the owners that end up making your trip a whole lot better.

  • Stayed: January 2014, travelled as a couple
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Thank sjaveri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Owner at Arista of Rotorua, responded to this reviewResponded 22 January 2014

All I can stay is wow from your review, that’s a detailed review.

You were both travelers that had done a lot of travelling and experience a lot of challengers but with your great attitude you were still having a great time. You were both amazing people and I enjoyed your presence a lot.

Your last phase on your review nails us on the head. We pride ourselves on providing great comfortable rooms with all the traveler needs. We are not 5 star rated and don’t aim to be, but if you’re after after a great time in Rotorua with awesome kiwi hospitality that can think outside the square to make your stay a great one, then that’s us!

Thank you again for your review, you have put a lot of effort into this. Good luck on your new life together and we hope to see you again in New Zealand.

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Reviewed 3 January 2014

The owners of this hotel really care about their guests. They were so helpful in every way, from finding restaurants to touring in the area. Mike and his Anne-Marie made the most helpful suggestions, even giving us names of nature places that do not appear on all the maps.
The rooms were also great. Clean, spacious, and warm. We had friends stay at another hotel that did not come close to this one in space, facilities, and cleanliness, and especially in the wonderful service.
Would 100% return to this hotel if we ever revisited Rotura.

Room Tip: Ask Mike for his touring suggestions!
See more room tips
  • Stayed: December 2013, travelled with family
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Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, General Manager at Arista of Rotorua, responded to this reviewResponded 22 January 2014

Hi Charles,
Thanks for the awesome review. We are both glad you found our service great. You have both come along way so we certainly do our best to make sure you see the best of Rotorua. We are passionate about people leaving our place having seen our beautiful town having had a great time. Thanks again for taking the time to write us the review, we really appreciate it.
Take care.

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Additional Information about Arista of Rotorua

Address: 296 Fenton Street, Rotorua 3010, New Zealand (Formerly Cedar Lodge Motel)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites
Hotel Style:
#2 Family Hotel in Rotorua
#3 Spa Hotel in Rotorua
#3 Luxury Hotel in Rotorua
#5 Business Hotel in Rotorua
#5 Romantic Hotel in Rotorua
Price Range: £90 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arista of Rotorua 4*
Number of rooms: 16
Official Description (provided by the hotel):
Do you want SPACE? Try us, we're the largest Units in Rotorua! Sleeping 1-8, they all have Kitchenettes, private spa pools, thermally heated, 2 TVs, DVD player and free DVD hire for family units. We have a bus stop at our door step. We are just a kilometre from town, and if you want to be really looked after while you visit Rotorua, stay with us! Qualmark 4.5 Star rating. ... more   less 
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Also Known As:
Arista Of Rotorua Hotel Rotorua

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