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All reviews anne marie mezzanine floor private spa hot tub free dvds place to stay family unit a great stay stayed here for nights new zealand stayed longer enjoyed our stay mountain biking home away from home would definitely stay here again spacious room fenton street
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Reviewed 16 January 2018 via mobile

Upon arriving we were greeted with smiles and great attitudes, we were asked many times if we required anything to help us enjoy our visit more so. We were offered discounts on local activities available through reception. The rooms were very well stocked and maintained. I must mention that due to a family member being quite ill our plans were somewhat in a jumbles. We arrived 2 hours prior to our booking. We were allowed to store food in the office until our room was prepared which they prioritized, they also let my ill family member use a shower immediately upon arrival which was so appreciated. Over the next two days the owners and staff treated us extremely well and helped us endlessly. If i was to return to Rotorua i would not look for accomodation anywhere else the lovely people at Arista have just been amazing. I could say so much more but truely just 20/10 from me and my family.

Stayed: January 2018, travelled with family
Thank DanF2720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Manager at Arista of Rotorua, responded to this reviewResponded 16 February 2018

Hi Dan,

Thank you for taking the time to leave a review. It was our pleasure to help and is just all part of the service here at Arista. We hope that your family member is feeling better now. If you do return remember to book direct as you get the best deal.

We look forward to seeing you in the future.

Warm wishes from the Team at Arista

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Reviewed 14 January 2018

We stayed in Arista for three nights over the New Year break. From the greeting at reception to the heartfelt farewells, warmth and hospitality is the keystone of Arista. Mike and his staff were always available with friendly greetings, helpful advice and great service.

Our apartment was quite large with a loft bedroom, which made the ground floor all living space and bathroom. It was well furnished, had plenty of storage, and was clean and well maintained. We had a small private courtyard at the back, with a spa bath.

The kitchenette was more than big enough for a few days stay, with a cooktop, fridge, microwave and basic implements. The bathroom was large, with a good shower. The bed was large and comfortable, if perhaps a little soft. On the other hand, I'm sure my own bed would classifiy as too hard for many...so a middle of the road mattress is the most logical choice.

We were there in mid-summer and yes, the apartment can get very warm. Due to the corrosive environment in Rotorua, they don't have air conditioners. We found the strategic use of the supplied fans and windows quite sufficient to relieve the heat and had a very comfortable stay.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank phantomfisho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Manager at Arista of Rotorua, responded to this reviewResponded 16 February 2018

Hi phantomfisho,

Thank you for taking the time to leave a review. We really appreciate the feedback.

We are very happy that you enjoyed your stay with us. If you come back in the future please remember to book direct as you get the best deal possible.

We look forward to seeing you in the future,

Warm wishes from all the Team at Arista

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Reviewed 13 January 2018 via mobile

Turning up to the Arista we felt welcomed immediately. The owners are the most genuine, kind people you will ever meet. The units are gorgeously rennovated and perfect for our family stay. On top of that, the private spa was fantastic!

My only suggestion would be a bit of TLC on the kids playground to return it to its former glory.

Definitely will stay again next time we vacation in Rotorua.

Stayed: January 2018, travelled with family
Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Manager at Arista of Rotorua, responded to this reviewResponded 16 February 2018

Hi Catherine,

Thank you for taking the time to leave a review, thank you for your feedback we really appreciate it.

Next time you stay please remember to book direct so you get the best deal.

Warm wishes from everyone at Arista

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2018

Thank you for the excellent stay.From booking to room service, just brilliant Stayed two nights, had spa (in room)..The front office staff are knowledgeable in all aspects of visiting Rotorua. The owners also look after the needs of the sick with donations to Star ship .

  • Stayed: January 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Lfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Manager at Arista of Rotorua, responded to this reviewResponded 16 February 2018

Hi Lfamily4,

Thank you for your kind words, Hope to see you in the future.

Warm wishes from the Team at Arista

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Reviewed 8 January 2018 via mobile

We had a fantastic 3 night stay. The accomodation is brilliant. Clean, comfortable beds and spacious living area. Great location within a few minutes of the town centre by car. Friendly staff and Boris the cat was loved by our children. Highly recommend a stay here.

Stayed: January 2018, travelled with family
Thank imjoeking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike and Annema... G, Manager at Arista of Rotorua, responded to this reviewResponded 16 February 2018

Hi imjoeking,

Thank you for your review, great to hear you had a lovely time and that Boris was a good host.

Warm wishes from the team at Arista

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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