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“Good Value”
Review of Arista Capri Motel

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Arista Capri Motel
Ranked #6 of 92 Hotels in Rotorua
Certificate of Excellence
andover UK
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good Value”
Reviewed 21 March 2012

A very good middle of the road motel with a very warm, friendly welcome at reception. The room was very clean with all we needed and parking directly in front of the unit was valuable for unloading heavy luggage. Good shower and hot tub, although the latter didn't have a spa facility so more like an outside bath. Laundry was well handled and promptly.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank chrisandalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 14 April 2012
Glad you had a nice time when you stayed with us. Our apologies for showing you the button for the motor on the Spa Pool. It is not just a big tub, it does have jets - so sorry you never got to have the opportunity to soak away in the bubbles. - Sharon and Glenn
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
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  • English first
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  • German first
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English first
Orleans, Ontario, Canada
Level Contributor
101 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 22 February 2012

We chose the Best Western Capri to escape from a horrible, expensive motel we had booked months ago. The difference was night and day. The owners, Margaret and her partner, were most accommodating in accepting our luggage and perishables early in the morning of our arrival (we couldn't wait to get out of the rat-hole we were in). They were also very helpful in suggesting touristy visits, including those with discounts. Nothing seemed too much for them and we appreciated their hospitality. The studio itself was bright, modern and clean with a huge bathroom and spa bath, though we didn't use, it it was there. A bit of a challenge getting into it for a shower, but not impossible! Free broadband internet was appreciated, as was the comfy bed and kitchenette, the parking right outside our door and the multi-channel tv. We would definitely recommend staying there for the price and all of the above.
Two minor things: the large studio bath has the shower in it, so anyone not quite stready on their legs, or not so flexible or arthritic might find it a challenge to get into and out of. I had my husand to help me, but had I been alone, I would ask for another room with normal shower. The other thig is the proximity to Fenton Street. Our studio (14) was on the main road, opposite the office; though it didn't bother us so much, as it was raining and cool, we kept the windows closed, but on a warm day/night, it might have kept us from falling asleep easily.

Room Tip: For a quieter night, request a room towards the back (unit #14 is on Fenton St. itself)
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  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Orleans51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Owner at Arista Capri Motel, responded to this review, 25 February 2012
Thank you for your feedback. We are more than happy to help out unhappy visitors as we want them to enjoy their visit to Rotorua and have good memories of their time here.
We also appreciate the feedback about the shower and whenever possible we will accommodate guests who prefer a wak in shower.
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Masterton, New Zealand
1 review
Reviewed 19 February 2012

This had to be our cleanest well equipped unit we have stayed in. Lush towels little trinkets AND a box of tissues. wow top's up to you guys for thinking of the basics.

Room Tip: rooms at the back im sure though any would be great
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  • Stayed December 2011, travelled with family
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Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 29 February 2012
Wow ! Love the response. Short, sweet and straight to the point. Thank you so very much for your review. We are utterly delighted that we were able to provide you with a lovely place to stay where you could feel rested and relaxed. Hope to see you again !!
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San Francisco, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2012

Sharon was very welcoming and had great advice on attractions. She took the time to hear what kind of things I was drawn to, and modified her recommendations accordingly, which I think is a sign that she cares about getting it right.

The room was plain but very very clean. Excellent value for your money in this motel.

  • Stayed January 2012, travelled solo
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Helpful?
Thank Nadia604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 29 February 2012
Nice to know that we were able to direct you to some adventures and sightseeing in and around Rotorua that you were able to enjoy. It is our aim that our guests do and see all that they can while in Rotorua that they make take with them many happy memories. Thank you for your response.
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UK
Level Contributor
141 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 1 February 2012

This is a neat motel with all the usual amenities that a Best Western offers with two big differences.

Firstly the hosts are fabulous. Helpful, friendly and genuinely warm. Nothing was too much trouble, and plenty of good advice for what to see and where to go. They even offer a laundry service for a small fee.

Secondly, since this is rotorua with its many hot springs the rooms have huge spa baths for you to lounge in and tiny touches that make it more personal - bubble bath, and for us the owners even offered a little candle to make our experience more romantic.

The location is on the long Fenton Street road, with literally hundreds of other motels, hotels etc and it is a short drive to the centre and restaurants. However do ask Sharon on arrival, she told us about being able to get picked up for dining at New Zealand's highest restaurant, sadly we had already been into town and eaten.

Overall, a very charming place and good value.

  • Stayed February 2012
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Helpful?
Thank Nomadion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 29 February 2012
Oh we are so glad you had a wonderful stay ! There is nothing more satisfying to us than to know that our guests had a fabulous time both in Rotorua and in Capri Court. Thank you for taking a moment to express your deilight with your encouraging words.
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Auckland, New Zealand
1 review
Reviewed 30 January 2012

My wife and I go to Ragamuffin every year and this was our first time staying here and definitely won’t be the last. From the moment we checked in to the moment we checked out everything was easy and hassle free. We were warmly welcomed by Sharon on the day of our arrival and were instantly drawn to her hospitable and genuine nature. We arrived just after midday and our room was ready for check in. Perfect! We stayed in the studio suite with the large spa bath which I highly recommend. The room was very clean and tidy, very spacious and most of all private and quiet. We received a complimentary continental breakfast on arrival and my Wife received a birthday card from Sharon and the staff. I had been corresponding with Sharon roughly 2 months prior to our arrival and the fact she remembered my wife’s birthday was amazing. We will no longer look elsewhere when in Rotorua; it’s definitely a home away from home, worth every dollar and truly by far a great place to stay.

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 29 February 2012
Thank you Andrew for taking the time to place this review and for your kind and encouraging words. We are so delighted you were able to make your wife's birthday a special ocassion and that we could be part of helping you do that. I suppose your birthday is next !!?? Take care of each other and maybe we shall see you again here at Capri in the not too distant future :)
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Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 January 2012

Stayed for 2 nights with my mother and sister in the 2 bedroom suite (actually has 3 singles and 1 queen!). Impeccably clean, loads of room, well appointed and bonus private spa pool in the enclosed courtyard. Our hosts clearly know Rotorua well and gave great advice for local attractions. The choice can be confusing but we were ecstatic about the help we were given. Highly recommended for couples of families.

Room Tip: Room 20 was private and large.
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  • Stayed January 2012, travelled as a couple
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 488LeahH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 1 February 2012
Delighted you have arrived home safe, well and hAPPY :) You were all a pleasure to have stay with us and so glad you got out and about and did all the things your heart desired !! We are so grateful of your ecouraging words and it is always nice to know that we were a part of making your holiday a memorable one. Hopefully see you again !! Glenn and Sharon
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Additional Information about Arista Capri Motel

Property: Arista Capri Motel
Address: 290 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Rotorua
#4 Business Hotel in Rotorua
#5 Spa Hotel in Rotorua
#5 Luxury Hotel in Rotorua
#8 Best Value Hotel in Rotorua
#10 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Arista Capri Motel 4*
Number of rooms: 17
Official Description (provided by the hotel):
We are located close to the city and thermal attractions. Our 17 ground floor units are self contained and thermally heated with free parking at your door. We have studios and 1 & 2 bedroom apartments with BRAND NEW SUPER KING BEDS, Sky TV, plunger coffee and guest toiletries. All units are serviced daily and EVERY UNIT has a large self fill, Private SPA POOL for your enjoyment . ... more   less 
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Also Known As:
Best Western Capri Court Motor Hotel Rotorua

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