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“Best service in town....”
Review of Arista Capri Motel

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Arista Capri Motel
Ranked #6 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland, New Zealand
1 review
“Best service in town....”
Reviewed 3 October 2013

Best customer service we had and the facilities matched as well. For anybody that stays you will surely get your moneys worth with access to all your needs and activities within a short distance. Recommend it to all and we will be back.
From the 3 sisters

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vera K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 11 October 2013
Hello The 3 Sisters !! It was a delight to host you all as you giggled away with delight ! Glad you had a wonderful stay and do hope the rest of your journey went well. Thanks for your review !
Regards Glenn and Sharon
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528 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland, Auckland, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

Right from my first initial inquiry Sharon was Awesome. Very Friendly and personable. The same smile on the phone greeted us at the door. The Suite we stayed in was Beautiful, Immaculately clean and comfortable. As our trip was special she even made the extra effort to put a little Happy Birthday Surprise on my sons Bed. His Chocolate covered face said it all.. The Spa bath is definitely the best way to relax after a full and active day. She had all the local knowledge and discounts to make our trip truly memorable. Perfectly located to all of Rotoruas attractions. Definitely reccommend you look them up first. We will be back for sure and we know where we will be staying. Thank You so much for making our humble trip First Class.

Room Tip: I suggest you talk to Sharon and she will help you choose the best room to suit your needs. I unders...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shiri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 11 October 2013
Shiri and family - it was an utter delight to host you, hubby and son Moses for his special birthday surprise. It was a treat to see his face after a day out at Rainbow Springs. So glad you all enjoyed this special occasion with your son and that we were a part of being able to help make it a memorable time for you all. Kind Regards Glenn and Sharon
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Sierra
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 September 2013

This is a locally owned property with some really nice amenities. I didn't expect to have a Jacuzzi in the room, but there it was; nice touch. The WiFi is top notch too. There are no restaurants within walking distance of the hotel, but you can order a breakfast and have it delivered to your room.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 3 October 2013
So delighted we topped off your stay with a surprise huge spa pool in your room. All our rooms come with this luxury and we are glad you enjoyed it. Sorry you did not see the two restaurants within just maximum of 2 - 3 mins walk from here. Next Time !! Kind Regards Glenn and Sharon
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Los Angeles, California
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2013

We were delighted with our stay. Our room was not elegant, but it was clean, very conveniently located, and quiet. The price for our stay was extremely reasonable, actually the best we found on the internet 6 months ago when we booked. The managers are friendly and helpful.
We can recommend this facility without reservation.

Room Tip: All the rooms were quiet, but although the motel was fully-booked, this was off-season and during bu...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 3 October 2013
Great to receive such positive feedback from another happy and contented guest ! Thanks for your kind words they are greatly appreciated. Hope to see you again soon.! Kind Regards Glenn and Sharon
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Masterton
1 review
Reviewed 29 September 2013

Recently stayed here as camp mum/cook (for 20 plus) and was so impressed by the facilities and hospitality. Huge communal oven plus double oven in the hosts house which they happily lent along with anything else we needed to borrow. Spa baths in each room were awesome for hot/colds or simply relaxing at the end of a busy days. The laundry elves (hosts) washed, dried and folded (for a minimal charge) team uniform in their thermal laundry. Rooms were great and all staff were friendly and helpful - Sharon and Glenn were exceptional. Nothing was ever too much trouble and they were great at suggesting outings for the team. Choose Capri Court for your next sports trip/tournament - you won't be disappointed.
Leonie L

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Leonie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 3 October 2013
Hi Leonie, all we can say is that we thoroughly enjoyed your company as you so busily cooked and cleaned away in the communal kitchen to the great team of hockey players. Thanks a million for your super kind words they are greatly appreciated and we thank your teams and schools for being such awesome groups and for your loyalty to coming on a regular basis. You never know you may be the cook again next year !!! Kind Regards
Glenn and Sharon
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Sydney, Australia
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 September 2013 via mobile

We stayed in a twin room which had one bedroom with a queen bed and another queen bed in lounge area. It felt like a two bedroom. There's a tv in lounge and bedroom. Nice kitchen with everything you need. Wifi was fantastic which is a high criteria when we are travelling. The owners are extremely friendly and helpful. We would definately stay there again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaylebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 3 October 2013
Great to have yet another happy guest - good to see you appreciated our awesome highspeed WIFI ! Thanks for your encouraging review. Kind Regards Glenn and Sharon
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Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 September 2013 via mobile

Great stay. Only stayed 1 night and would have loved to stay longer.
Great rooms - 1 bedroom had queen in bedroom and queen in lounge. Great for a family or 2 couples. Spa outside was a great touch too. And so were the tv in both 'bedrooms'. Amazing value also.
Wifi was amazing. Best i think i have experienced in all my travels.
Only comment is you get the real rotorua experience (the smell) but you quickly get use to it.
Would definitely stay again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taga021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriC, Manager at Arista Capri Motel, responded to this review, 3 October 2013
Thanks heaps for your positive feedback, we are delighted you enjoyed your stay - Ye please come again !! King Regards Sharon and Glenn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arista Capri Motel

Property: Arista Capri Motel
Address: 290 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Rotorua
#4 Business Hotel in Rotorua
#5 Spa Hotel in Rotorua
#5 Luxury Hotel in Rotorua
#6 Best Value Hotel in Rotorua
#10 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Arista Capri Motel 4*
Number of rooms: 17
Official Description (provided by the hotel):
We are located close to the city and thermal attractions. Our 17 ground floor units are self contained and thermally heated with free parking at your door. We have studios and 1 & 2 bedroom apartments with BRAND NEW SUPER KING BEDS, Sky TV, plunger coffee and guest toiletries. All units are serviced daily and EVERY UNIT has a large self fill, Private SPA POOL for your enjoyment . ... more   less 
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Also Known As:
Best Western Capri Court Motor Hotel Rotorua

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